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2004-03-30
2004-02-23
2004-02-17
2004-01-04They've tried to make slide and negative scanning easy, and failed, but perhaps because it CAN'T be as easy as pressing one button on a scanner. You have to pay attention to details to get good results from slides and negatives, with either a $100 scanner or a $5,000 scanner, and I've used plenty of both.
The software leaves a lot to be desired in terms of responsiveness, but if you READ THE MANUAL... (strange concept, eh?) you'll discover that there is a control application called the "Director" which makes scanning faster and easier to control, than fumbling with the default user interface and its auto-preview delay.
I too had problems with the auto-cropping of whitespace and negative scanning, until I took 5 minutes to go to HP's website, read the TMA scanning document in the FAQ for this product, and do what it says to do (in essence: use the Director application instead of the scanner buttons). Which results in: perfect scans.
My only complaint re: negative scanning: the mount is difficult to handle, and shoving a long strip of negs through it results in light leakage of the TMA lamp, and dark scans. So, you HAVE to cut your negs if you have strips of more than 4 per.
Two stars for making a good scanner at a cheap price.
One star for putting up with ignorant consumers who don't read manuals, and for actually putting useful information up on their website. HP may no longer provide good human support, but the online support is decent.
Oh, and the software takes up NOWHERE NEAR 4GB, as one reviewer claimed. It is, however, atrociously slow (to be fair, I have yet to encounter ANY truly "fast" scanning software, on any platform).
HP sure missed on this one.
2003-12-17
I have other HP products that I am very pleased with, an "all in one" Printer, a photo printer, and a portable printer that I am very pleased with. Howerer, this scanner is not one of those. I am very disappointed with it. I am taking it back to the store. I bought it mostly for scanning slides and negatives. this function does not work well at all when it does work. it then gives anerror when the scanning is complete and the image is lost.It is also very slow. I use my all in one for scanning but it does not have slide and negative abilities. HP customer service is the main glaring weak point with any product. If the product works OK, but if it dosnt you are out of luck you probably get no help from Hp. Many people know this by now. their reputation for good service is non existant.Several of us who looked into this problem suspect it is mostly a software problem. Since installing it in the computer it has also corrupted another HP software program.I would recommend that no one should buy this scanner. HP sure missed the mark with this one.
Value for your cash
2003-08-14
Feature-rich and built for productivity, HP scanners deliver picture-perfect results every time. You have a lot of choices. From compact photo scanners to high-end models that include innovative automation, you're sure to find a scanner to match your individual needs.HP ScanJet digital flatbed 3570c scanner makes it easy to express your creativity and share the results - with 1200 dpi/48-bit color, a built-in illuminated adapter for 35 mm slides and negatives, plus four one-touch buttons including "e-mail", "scan", "copy", and "HP Memories Disc Creator". It is a superb solution for anyone looking for the flexibility to achieve photo-quality results from 35-mm slides, negatives, prints and even 3D objects, as well as the ability to share images by e-mail and create personal multimedia presentations with music.
A depressing let down
2003-07-27
I was very excited to get this scanner, because of the promised quality of scan and the ability to scan negatives and slides. I am in the marketing field, and use the scanner to acquire product images from technical catalogues to put into mock-ups for advertisements. I'm no graphics expert, just a self-taught desk top publisher user.
The actual performance was a great disappointment, and I would only recommend this model to people who need an economical scanner for occasional use.
For starters, it's not very easy to use until you've practiced a bit, and it's d-e-a-d s-l-o-w. You push the scan button, and then sit there and wait an eternity while it tells you that it's "warming up the lamp".
When you finally get your scan, you find that all your white space has been cropped automatically, and sometimes bits of your subject have also disappeared. If you don't put a sheet of heavy white paper behind it, you also get the image of the negative and slide holder, and most peculiarly, a yellow line appears from nowhere and shows right through your image.
It's definitely not a high quality scanner, and not suitable for graphics work. Strictly a hobby scanner which will look quite impressive next to your desk.
The two stars are for the appearance and the price.
Taking it back to the store, software is a joke
2003-07-16
I've had this product for a days and it scans ok but it is unacceptable in other ways.
- Most importantly, when I press scan the software chugs away for 30 seconds before a dialog comes up. On further investigation, the software supplied is an amazing piece of bloatware.
- The installation software sits there and chugs looking for DLLs for 15 minutes.
- The installed software takes up an unbelievable 4Gb
- It looks quite good but the button have little pictures but no text. How is a computer novice supposed to know what each button does?
- The quality of the scanned image wasn't very good. I invetigated further and tried using the standard microsoft scanning software. For some reason the scanned pictures came out much better. Confirmed my suspicions about the software.
Excellent scanner at an unbeatable price!
2003-07-13
This scanner is fast and is of very good quality. I would highly recommend, do not fear with other reviews on this scanner, that is what your warranty is for if you should be unlucky to recieve a tainted product. Most places will be more than happy to work with you in the instance that something is wrong from the start. The scanner I purchased was perfect right out of the box the very first time! This scanner is an extraordinary scanner and the price is quite reasonable. I would highly recommend.
I do not recommend purchasing this scanner
2003-04-19
I have been helping a friend of mine with this "thing" for months!! Typically it lasts for a few scans and then the gears go out. He has replaced it three times at WalMart and is suspicious that they keep putting the same scanner back on the shelf. HP's customer support leaves a lot to be desired and wants a credit card number up front for anything. I do not recommned purchasing this scanner. For basic document scanning I have had no problems with a Scanjet 2300C. For more advanced scanning I use a higher-end Microtek 9600XL. For slides/film/negatives go Nikon. You get what you pay for.
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