Customer Reviews
Anyone know about a lawsuit for this crap tv 
2009-03-22
I paid 3k dls for this tv when i bought it from circuit city was the best tv outthere but soon i started experiencing this blue haze on the right corner of my tv and now pretty much half of the screen is blue i need to find out if lg/zenith has any lawsuit in any state for this problem or recall my tv is the 60" d60dlcd so if you are looking to buy a big screen DONT BUY this Somebody in CA has the same problem pls contact me at socrams2001@yahoo.com thanks
Boo 2008-07-28
After a few months of having the TV we noticed dark gray spots when it was a dark part. Luckily it was still under warrenty and Zenith came out and fixed it right away. Then just recently we got a blue spot in the bottom corner that grew across the bottom. We're still able to watch tv (for now) but not for long it sounds like. We got online and looked up the issue only to find out this is almost a guarenteed problem with this model of Zenith and cost more to fix than buying a new TV. We seem to be lucky having it last ALMOST 4 years, some people's didn't even last 2.
Blue Haze - In the shop also, for 2 MONTHS 2007-08-31
After calling LG/Zenith I got the 'we're not responsible but we'll fix your set for free' certified letter. The local repair company began installing the new light engine in my living room but found after complete disassembly that the new engine was not correct and would not work. He loaded up my set and took it to get another engine, he claims to be on the 4th light engine from LG since each one is either wrong for the set or won't work upon installation. I hope they take care of this no matter if the problem is their parts or their choice of repairman or I'll be the one starting the class action!
T.V is currently in the shop and LG is covering the cost 
2007-06-28
6 months ago my T.V. started to show the blue haze. At first, I thought it was the satelite signal. How does a $3000 t.v that is 2 years old have problems so quickly. My family grew up on Zeniths; 2 Zenith's in a 25 year span. So I started to do some research on the Internet and learned about the famous LG/Zenith blue haze. I knew the one year warranty had expired, but I thought I would call LG to get their opinion. As soon as I told the customer service rep the model of my T.V., I heard this pause (as she was expecting me to complain about the Blue Haze) which I did. Immediately she told me that I had to speak with someone else in another department. It seem like they established a new unit just for these type of phone calls. To my surprise, the rep told me that they would cover all parts and labor. A week later, I received a letter from LG explaining that they want to cover all expenses to repair my T.V. and there was language in the letter that stated a disclaimer that LG electronic is not at fault for the the problems that have occured. I signed the letter, sented it back to them and they had a video service in my area come pick up the t.v for repair. I should have the set back by next week.
I was ripped off too. 2007-06-13
I purchased the 44" version of this TV back in June 04. Within 6 months the dreaded blue line appeared at the bottom. An LG rep on another forum confirmed that excessive heat causes the plastic lens mounts to warp after awhile.(He has since deleted all his posts) I can't post a URL but do a search on E44W46LCD + TriodeGuy and you will find my posts on the other forum. There is a fix for the blue line problem that doesn't require light engine replacement. Please see my posts for details. There is also mention from another poster of a class action lawsuit in Jersey.
Class Action Suit? 2007-04-10
Introducing the ultimate HDTV monitor, where style and form meet advanced technology. If you ever considered purchasing a projection television but were disappointed due to the bulky size, depth, and weight, look no further. Zenith's D60WLCD weighs only 132 pounds, and is no deeper than most 19" televisions, yet delivers a breathtaking 60 diagonal inch high-definition picture. (Set-top box required for high-definition reception). New 3:2 pulldown detects and syncs film to video for smooth theater-like pictures at home.
Class Action Lawsuit Overdue 2007-02-17
I have the 42" version of this set. Light engine replaced three months after purchase....now, 24 months later, blue haze slowly taking over the set. I also contacted LG customer service, and got a response from.......Neil......Neil must have a great job. Wait for complaints to come in and then hit 'send' on the scripted response that offers no help whatsoever. My email was EXACTLY the same as the response Freddie got. This is criminal!!!!
Very Disappointed 2007-01-30
After doing much research, I bought this TV in October 2004, based on positive reviews on amazon and the price I was able to get it at. Paid $2700 total by going through a distributor, friend of a friend type thing. I thought this was a steal. I was very happy for the first year, but then the bulb went out after 15 months. And we're not talking about 24/7 TV here, maybe a few hours a day at most. That cost me $250. Then at just under the 2 year mark, I start noticing this blue dis-colorization taking up the entire right side of my screen, and a little on bottom. I finally got around to getting a tech to the house to take a look. I was hoping it was something simple, but like other reviewers got the bad news that I needed a new light engine. I was quoted $1180, less than other reviewers, but still too much in my opinion to sink into this TV. Needless to say I am extremely disappointed in this TV, less than 2 years and it turns out to be a lemon!! I've learned 2 painful lessons: never buy through a distributor, because I didn't have the opportunity to purchase an extended warranty, and never buy a Zenith product again.
Class action lawsuit????? 2006-11-28
My husband and I purchased two D60WLCD 60" Zenith televisions. After the warranty had expired both TV's developed neon blue spots in the bottom corner which soon grew to cover the entire bottom 1/3 of the screen. It was $1800 each to have these repaired. I contacted LG Electronics and was slways forwarded to Danny (they don't give out last names). Never once did he answer the phone. I always spoke to his answering machine and never once did he return my call. The authorized company that repaired the TV's told me they were well aware of the problem. Now I'm on pins and needles waiting for the repaired set to begin developing the blue spots.
Does anyone know of a class action lawsuit or maybe I should start one. This television has been a major disappointment.
Repaired Twice!!!! 2006-06-20
Mine did the same as all of the others, blue screen the works, less then a year after purchase. Under warranty the entire contents of the light engine have to be replaced. Now a year and a half later the exact same issue. I did purchase extended warranty so I didn't have to pay for the repair. So, here is the deal guys. If you buy this TV which by the way when working properly does have a nice picture better buy it form some place that offers an extended warranty like for 4 yrs and that includes a lemon policy. That way you end up with a new TV after they have fixed it 3 times....BECAUSE they will. I want a different too what a piece of junk. The thing is it was just released before the technology was ready. So lets admit it and make it right!!! I'll at least respect you that way.
