TurboTax Premier Home & Business 2002 :: Education by Design Store

Editorial Review
TurboTax Premier Home & Business is the perfect choice for the self-employed, including realtors, consultants, retailers, contractors, professionals, and more. It combines the power of TurboTax Premier with special resources and advice for preparing Schedule C. Also included are one free TurboTax State download and a rebate for a free electronic filing.

You get everything you'll likely need to prepare and file your personal and self-employment taxes. The tax planning strategies, expert advice, and comprehensive tax library can help you make tax-savvy decisions throughout the year. Strategic small business tools help you maximize depreciation deductions for properties, income, and expenses. Plus, discover how to make the most of home office deductions, find business-specific audit items before the IRS does, and much more.

Manage your retirement finances, too. The 401(k) Maximizer tool reveals ways to increase your 401(k) contribution without decreasing your take-home pay. Plus, Retirement Tax Advisor provides tax-smart advice for long-term care insurance, employment taxes for a nurse, reverse mortgages, gifts and inheritance, contributing to a grandchild's education, two-year allowance for sale of home, and more.

All federal versions of TurboTax desktop products for Windows include product activation to better ensure customers use the product in accordance with the License Agreement. An independent test of product activation technology in Intuit Inc.'s TurboTax desktop software products confirms the technology does not negatively impact computer performance or compromise customer privacy. The findings of the tests, performed by PCTest Corporation, an independent software-testing lab can be found at http://www.pctest.com/intuit/index.htm. You can still prepare multiple returns from one computer, and install and prepare your return on multiple computers. To fully uninstall the the SafeCast/C-Dilla element of TurboTax, you m ust download the free uninstall application at the TurboTax Support website. For additional information about product activation, go to http://www.turbotaxsupport.com and refer to TurboTax Product Activation in the News and Tips section.

Note: Free download of TurboTax State is good for one return only. Additional copies are needed for additional states. One free 1040 e-filing is also included after rebate.
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Customer Reviews

wasted my money

2003-05-16
Turbotax Premier didn't work -- was sold incomplete and update needed, although not mentioned on the box. I am not on the net, so needed to wait for it USPS. After waiting 6 weeks (and tax time imminent) I finished my taxes manually and mailed it. I returned the disc to Intuit and requested full refund. THEN they sent me the upgrade. Too late, guys. Intuit now refuses to acknowledge me... Decide for yourself if they are an honest company.

Intuit backs down

2003-05-15
I guess Intuit got enough complaints on product activation, as they sent me the following:

Dear Valued Customer:

In response to your comments on the implementation of product activation technology in tax year 2002 TurboTax(R) software, I wanted to let you know that Intuit will discontinue product activation in next year's TurboTax desktop products purchased at retail or direct from Intuit.

We are absolutely committed to listening and learning from our customers. We clearly need to better understand all of our customers' tax preparation needs and how they use TurboTax.

While we remain committed to protecting our intellectual property, going forward, we will only introduce digital rights management technologies that maximize customer experience and preserve customer satisfaction.

Again, thanks for your feedback.

Regards,
Tom Allanson, Sr. Vice President
TurboTax

Won't be buying it ever again! 2003-04-14
Let me first start by saying I have been using Turbo Tax for 4 years now. This year Intuit made some significant changes which, unfortunately, are a disservice to its customers. First, you need to "activate" this product before you can do things like file electronically or even print your form. Once you install this on a particular computer you can forget about installing it on another one such as your laptop since the product is now tied to ONE computer for ALL time! So much for trusting your long-time, loyal customers. I was dismayed to find I was essentially forced to register my product. Secondly, most customers will be unpleasantly surprised to find you are blasted with advertisements from financial institutions WHILE using the software! That's right, you are in the middle of answering questions regarding your financial history and when you get to topics such as investing you are besieged with "relevant" ads. This is totally unacceptable! After paying ... retail for this product the last thing a customer wants is advertisements plastered in his face, especially right in the middle of doing your calculations. I can imagine using MS Word in the the not to distant future and the "little paper clip" pops up and tells me to go buy Webster's dictionary after I run the spell checker. Yeah right, only Intuit could think their customers are this naive.
In conclusion, the quality of this product has been diminished because of Intuit's attempts to squeeze at little more revenue out of this program. It appears as though these attempts have back-fired. After speaking with several colleages of mine they informed me they switched this year to Tax Cut. Next year I will do the same.

This was a good product until this year 2003-04-09
My computer "crashed" and I had to install my HDD and other peripherals in a new case with a P-4 motherboard.
Intuit no longer recognizes my installation as valid, I never got the State edition and the copy will not print out my forms.
Intuit's only solution is to purchase this package all over again.

No way will I purchase this again. I will copy and paste the info into the IRS.gov forms to print the final forms...or import the info into TaxAct and then ask for my mony back.

Intit has lost a faithul small business customer.

R. S. Davis, P.E.

Terrible product, crippled with "activation" 2003-04-08
I've used TurboTax products for the last several years, but unfortunately, I'll probably never ever buy one again. First of all, the product is crippled with "activation". Someone at intuit is probably being touted as a genius for increasing revenue by 0.01% with this new copy protection. Unfortunately for him, he'll probably get laid off next year when the company enters bankruptcy because their customer base will not be coming back. The "activation" protection only lets you print and file form one computer. This is a terrible inconvenience for me as I have two computers, one in the den and one in the bedroom. I installed into the den, so if I try to use the software on the bedroom computer late at night, it comes up in demo mode and nags me to buy the software. Honest to god -- something I paid [money] for nags me and treats me like I pirated the software. For that reason alone I'll never buy another intuit product. As if activation is not enough of a problem, the software is bug-ridden to the point of being virtually unusable. The first time I tried to do my taxes it corrupted the save file when I finished working on it. This caused the program to crash with a "error in kernel32.dll" every time I loaded it from then on -- couldn't even load the program. The only fix was to delete my taxes and start all over again. There's also numerous other bugs. When I imported my tax info from 2001, it created some phantom nonexistant W2 that confused the heck out of everything. It often fails the tax return verification check at the end of the process because the interview procedure fails to ask some question that's needed to fill in some obscure worksheet that isn't even needed with your taxes. In conclusion, the only reason I purchased this software was because I was a loyal TurboTax user of years past, and they're certainly ruined that. I'll never buy this product again.

Easy to use, avoid mistakes! 2003-04-04
TurboTax Premier Home & Business is the perfect choice for the self-employed, including realtors, consultants, retailers, contractors, professionals, and more. It combines the power of TurboTax Premier with special resources and advice for preparing Schedule C. Also included are one free TurboTax State download and a rebate for a free electronic filing.

Note: Free download of TurboTax State is good for one return only. Additional copies are needed for additional states. One free 1040 e-filing is also included after rebate.

Not worth the money 2003-03-29
I purchased TurboTax because I did it every year. Before I started working on my tax return, I checked for updates. I have a dial up Internet connection, and it took me an hour to get all the updates. Then I started to work on my return, and accidentally selected the wrong answer under Education Credits. I didn't realize the mistake until the Error Check at the end. I tried to go back and corrected, and it didn't work. I tried 7 times, and finally decided to talk to Technical Support. To talk to them, it costs you about $15 for 10 minutes, or online chat for free until April 15th. So I go for chat, explain the guy what the problem is. His answer was repetition of the steps to go back and change the answer. When I told him that I already did that 7 times, his answer was "Well, it's working on my computer." What kind of answer is that??? The guy just didn;t care! After 30 minutes, I gave up. The solution to my problem: START THE RETURN ALL OVER FROM THE BEGINNING!
Next year I will try HRBlock. Turbo Tax is not worth the money, and I have nothing to lose.

someone hack this company 2003-03-25
what a piece. non-helpful support staff. inability to connect on the phone. Can't load on second machine (even without print ability) unless internet connection. Not that this is a big deal, but there's no resolution to the problem. I have used turbotax for several years... NEVER again. I hope they lose their shirts on their decisions yhis year. If piracy is the crime, why are the innocent people being punished?

useless 2003-03-24
Watch out using Turbo tax premier. I used it and it pluged in bogas numbers on my state return. This bad data also changed my Fed return. If I filed this without checking I would have gotten in big trouble! When I called support to try to correct the mistake, I got the run around. After many calls my problem was still unresolved. Worse yet they would not refund my money. These guys are a total rip -off!

Frustrating and Futile 2003-03-23
Buying this software turned out to be frustrating, and eventually fruitless.
First, I had difficulty getting the software to recognize my DSL connection. After contacting the help-desk I was finally able to get registered and on-line.
While inputing the data,the software referred me the internet several times. In each case, the program locked up and I had to restart. Eventually I completed the Federal form only to find an error in the Tuition Deduction portion. The software indicated that I needed to downlod the latest file from the website. Once I did this, the program once again locked up and I had to restart (again).
After restart, when trying to start Turbotax, all I got was an "illegal operation message" and I was not able to open the program at all.
Eventually, I gave up and uninstalled the program.
To add insult to injury, when I logged to the website and tried to fill out the "request a refund" form, it indicated that it was going to transfer me to another website. However, the link would not work and I was unable to request the refund.
I am really disappointed with this product and with the poor setup of the on-line services.