Customer Reviews
Piece of Junk!!! 
2004-01-25
I have had the KLH HA7000 for just about a year. I was in the Middle of watching a DVD when the screen froze. I had to take the system apart to get the DVD out and now it won't work at all. I turn it on and it says Welcome. None of the other functions work, so now I am stuck with an almost $200 piece of Junk! Do not buy this product, it is a piece of crap. I wish I had read other reviews before buying because the general consensus is, Crap.
Worst product review possible 2004-01-25
After saving for our dream DVD Home Theater we bought the KLH 7000H from BestBuy™. The machine just froze up and could not even be used to control the other auxiliary inputs like cable tv or vcr.
Occasionaly prior to the complete failure the sound would crackle.
What make this DVD Home Theater a nightmare is that neither the toll free number nor the email address included or the Internet at large have been able to connect us to the manufacturer to resolve the problem.
For near $200 I didn't expect the best of products, but I expected to get more than 11 months of service from the thing.
Time for surgery 2004-01-24
I purchased one of these at Best Buy in March 2003. It has been acting up at power on for several weeks now, and now won't even get past the welcome screen. I have noticed that the power LED doesn't come on, and the TV splash screen doesn't come on either. I used to be able to power down and then back on, and that usually worked. Today it refused to do so. I will have to agree with the other reviewers in that this unit is garbage. For all of the electronic user interface designers out there, this could be the quintessential example of what not to do. I give KLH an F for user friendliness. This being my first home theater purchase, I now have a good idea of what to look for as far as features and usability. At least the speakers sound decent and are still in good shape.
Now on to the exploratory surgery. Have soldering iron, will travel.
Died without notice... 2003-11-06
Nine months ago I thought I was buying a good value product but now I realize that I bought a bomb... The whole system stoped working with a DVD inside. I couldn't manage to open the DVD... Worse, the service center that I am calling does not work anymore... Do not buy from KLH never...
wish I could give 0 stars 2003-11-02
Although I havn't had the same problems as the other reviewers, I've had my own unique problems. And boy am I looking forward to the new problems (my time's almost up)
At first I thought my dvd player was possessed. Then I figured out it's just a peice of junk!
My two main problems are:
-after skipping, fastforwarding, or pausing, the subtitles come on. Not a huge problem, but a nusance none the less.
-I'm convinced my player hates me, and doesn't want me to enjoy any dvds. When I eject, it waits about a second and a half, and then it goes back in again. I have just enough time to drop the dvd in or get ahold of one before it shoots back in trying to take my finger (and I suspect my whole body) with it.
Contrary To Popular Belief, GREAT Unit 
2008-01-10
Contrary to what all the reviews seem to be, I think this was a great product. My father bought it about 6 years ago, I got it from him when I moved out of our house 4 years ago and I've used it up until 3months ago when I moved and decided to strike out on my own with a new system. It worked perfectly up until 6months ago, when it started having a hard time playing DVD's, but after this long, I think it's fair for it to not work so well. If it weren't for the frustration of working to get a DVD to play (I haven't had a DVD not play), it's great. I'm sorry that others didn't have the experience that I did.
Wow! I think I set the endurance record. 
2007-04-06
I bought this set-up in March/April 2003. I managed to make it twice as long as the longest review I've seen on here. 4 years before mine crapped out.
Welcome screen of death showed up last week. Was able to salvage my DVD. I've had to take it apart at least once a year b/c it would freeze up with a DVD/CD in it.
Trying to reach KLH customer service is like getting a straight answer from the Bush administration. I'll cut my losses and get a quality surround setup. Though honestly, for $149 this really did exceed my (low) expectations.
ANYONE HAVE SOME C4? THAT SHOULD FIX IT! :) 2004-11-26
Well, I suppose I was pretty fortunate....I bought one of these systems for my parents. Since they are not audiophiles and just wanted a basic DVD system and something to replace their old stereo (complete with 8 track), this sounded like the ideal system. Theirs lasted for almost 2 years before succumbing to the "WELCOME SCREEN OF DEATH". I sure hope someone finds a fix for this thing. If I find anything I'll let you all know. Also, has anyone else noticed that some of the capacitors in the power supply look "leaky". Perhaps the power supply is the root of the problem?!
KLH sucks 2004-04-22
I think this product is made to work just for six month.....
WORRSTT 2004-02-06
This is a horrible product , stay away from it.
Its a shame they are still in market!!
