Customer Reviews
Hard to install 
2007-08-19
Although I'm not a computer novice, this unit was hard to install. While the green LAN (Ethernet) light came on when plugged into the router or DSL modem, it didn't work when plugged directly into my PC or laptop. Someone here wrote that in such case you need a "crossover" ethernet cable (or adapter). THANK YOU! I learned that routers have the smarts to figure our what type of unit is plugged in, and automatically assign transmit and receive signals to the proper pins. My PC and laptops didn't do that, and the DP-311U wasn't smart enough either. Hence I needed the cross-over cable (just for the one-time setup). Sad thing, before I figured this out, I spoke with 2 people at D-Link's technical support; we spent easily two hours. But neither one suggested the cross-over cable. They must have had tons of calls like this before. Of course, the manual says mothing about this either. Amazing how they waste time and money.
Works Great, after you're done setting up it up... 
2007-05-23
The server works great on my HP 2200. It's fast, reliable and can be easily velcro-ed to the side. Downside, it's got to be the single most difficult piece of hardware I've ever had to setup. NO WIZARD! Anyway, I followed the instructions to the letter and after setting my network IP address back to normal, the box would cease to work. I tried a bunch of things to get it to work, but in the end it was something simple. I'm using a Netgear WGR614v6 which is set to be a DHCP server. The list of available IP addresses missed the default 192.168.0.10 so the computer could not recognize it. I changed the DP-311U's default IP address in the PSadmin program and BAM! Works first try! The morale of the story, if you're running a DHCP server, check the list of IP addresses.
Didn't work 
2007-03-09
Wouldn't work with my HP K80. I guess I should have done more research
Difficult setup, works after it gets going 
2006-10-08
I could not get the wireless portion to connect for a while. While searching for a solution, this site was at the top of the list so I decided to post my fix here.
It seems that when the 311U is configured using the ancient-looking PS Admin utility, it has a small bug/feature. PS Admin converts the wireless SSID to ALL CAPS where as my wireless network name has mixed case. Talking directly to the 311U, via a web browser, I was able to set the SSID correctly and get m'self up and running.
Hope this helps.
Configuration is big task 2006-08-22
I bought the product 2 weeks before and I have a thought this will work with all printers but not. D Link technical support is very bad I called at least 10 times to find my printer is compatible or not.
User manual is not complete so configuration is very difficult. Changing the IP Address manually and re assigning the new IP Address is very difficult. And it cause problem for other wireless divices (Mouse,Keyboard,Wireless web camera and External wireless hard disk). Because of this product I spend almost 8 hrs to solve other wireless network issues.
If you have enough time then it will entertain you.
The most difficult thing in the world to configure 2006-07-29
The DP-311U Wireless Print Server is the ideal network printing solution for small offices, home offices, schools and other businesses that require printer sharing. With its high-speed USB port, accessing a network and sharing a printer device will be easier than ever. The DP-311U supports all major network Operating Systems and protocols.
Terrible 2006-05-28
I have a D-link router, and I couldn't even get this thing to connect wirelessly. It works if connected with a ethernet wire, but that isn't really the point, is it?
I called customer support, and the call dropped 4 TIMES!!!! Even when I was able to stay connected, they obviously weren't listening to me, and were of no use in the end. I'm off to go return. Save your time, money, and aggrevation. Avoid this like the plague.
DP 311U does not work for me and the tech support is terrible! 2006-03-03
I bought this DP-311U print server. I set it up according to the manual and i can print from different computers to the printer. However, a few hours later, it stopped working. I disconnect then reconnect everything, it started to work again. But a few hours later this same thing happened again. I called the tech people at D-link and started to explain the problem when the line was disconnected. I thought this must be an accident. I called again. After transfering to a different number and waited for about 10 minutes, i was just about to describe the problem again, the line was droped again. I checked my telephone lines, they were ok. D-link's tech support is just a waste of time. By the way, i have other similar products which work fine.
Mike
D-Link never again 2006-02-22
Had wireless running for a year with no problems. Purchased the DP-311u for my laser-fax, made sure it was compatible with the print server. got it hooked up and all went to hell. Called tech, spent 2 days with and went from a working network to a dead dls/router (another d-link product). they recomend I send it to them for a inspection and see if I can get a replacement (ha, ha I'd be paying for shipping and that's it, over a year you get nothing). Bought a new router by Bilkin went up and setup was a breeze. But the d-link print server could not be found by 3 other computers in my home, 3 more days on the phone. Finaly gave up and am returning the item, tech suppot has no clue, they have a limited time they are allowed to spend on the phone a any given call. I hope this helps any future buyers.
Not even worth a star 2005-12-11
I bought this unit over a year ago and still haven't figured out how to work it. I have used the D-link wireless router with no trouble, but no matter what I do, I can't get the print server to work properly. This is after hours with their customer service people and doing everytihing possible. Based on other people's reviews this unit actually does work. It just hasn't for me.
