Customer Reviews
Great Product 
2006-01-04
I have had the Motorola IMFree for over a year now and it has worked very well. The signal is great. I keep the base station hooked up to my basement computer and I can use the device anywhere in my 2-story house. I have even used it in the back of my backyard (about 1/2 acre in size)! The screen shows what I need but I am dissapointed that it does not have a backlight so that it can be used in the dark. I have never had any delay in the sending of the messages, like some other reviews mentioned.
Pros:
-Very well designed
-Great signal from base station
-Long Battery Life
-Easy to use software
-No delay in messenging
-Tough screen that resists scratches
-Helpful website service (Motorola Website)
Cons:
-Small Buttons
-Program must be running on computer to be used
-Computer will not enter Power-Saving Standby Mode when Software is running
-No Backlight
-Hard to read display in some conditions
Overall this product has been great and I am glad that I bought it. I have enjoyed using this product and would reccomend it to anyone.
From A Teens View 2005-12-30
I think that this product is a very good tool to have a round the house. I think the down sides are that you cantt see icons. and it isnt in color. but besides that it is DA BOMB!
tic tock its gonna explode!
im free aim? 
2005-12-18
I want one of these but was wondering if u have to be signed on aim on the pc for it to work.
plz write a review stating if u do or don't!
Does what it says! 2005-12-14
We bought this for our daughter to im with her friends and free up the computer for other things... the screen is small, and it is in black and white, and does not do all the im things like the pc does... however, she can sit on the couch or in her room and nobody is fighting over the computer! As a parent, it does make me nervous since I cannot what is being typed easily. but overall it's a cute gadget. She has been using it nonstop since early November (2005) without any problems.
Great for kids & teens! 2005-10-27
We got both of our children, son 14 & daughter 10, one of these for christmas last year. My husband & both thought that for the small price we paid it might last a month & then fall apart, but to our surprise, almost a year later they are still working perfectly! They are worth every penny we paid for them & more. The kids can walk around the house & instant message with their friends. It is much easier than a laptop because of the small size which is about the size of a PDA. We downloaded the software & the base just plugs into one of our desktop computers; a very easy set up. They have the freedom to move around anywhere in our home & sometimes even manage to do chores while using the IMFree. I would say that if you have kids or teens that IM a lot, it would be a great gift, especially if you are trying to put off purchasing another computer. The IMFree would be a MUCH cheaper option.
I found mine for a lower price. 
2007-03-21
I bought this at Walmart about 2 years ago..for $30.00 ...this price is a rip off. Overall, the only downs to this product are the limits of 6 conversations, and no backlighting. It's useless in the dark.
the greatest 2006-11-28
don't listen to those peoples, it's not that bad. I live in a 4floors house and i have the base in the basement and i have noe problem getting the signal.
Works like a champ! 2006-09-06
I've read all the negative reviews, now here's my impression of the product. It's great! I live in a large 2 story house with a basement, the IMFree works all over my house and a long ways out into my 2/3 acre yard. If you have range problems, follow Motorola's instructions and extend the base unit as far as possible from your PC. Does it have limitations? Sure. It only works with AIM, and has no backlight. The keyboard is tiny (not a problem for the cell-phone generation) but useable. The battery does take a while to charge but builds to full capacity after several charge/discharge cycles. This fun little gadget is perfect for my teenage daughter, who frequently uses the computer only to chat with her friends, and IMFree does that perfectly. Frees up the computer for other users. The installation went without a hitch, and the software runs flawlessly in the background without hogging the PC's resources. It includes diagnostics for troubleshooting the system, parental controls, and security features. These units can be had at bargain prices on ebay and at TigerDirect, so grab one and have some fun.
I Paid shipping costs for an item that did not work 
2006-08-14
Our ImFree did not work...so I sent it back. I was only refunded the purchase price...I was charged $7.99 for shipping to me...and then another $5.96 to ship it back...they did not refund my shipping costs....I spent $$13.95 for NOTHING!!! it did not work...it's not like I just wanted to return the product because I did not like it...it would not charge or turn on!!
Great 2006-03-09
Okay I know this review is long, but hear me out:
This product is the ideal lazy person's handheld messenger. Say you're all comfy in bed or the couch and you get an IM, but the computer is out of arm's reach. What do you do? With me, I want to just leave it, but it really bothers me when I don't know who's talking to me, but hey -I'm comfy and don't want to get up. If you've ever been in the same situation then you should buy this product. All you have to do s run the program (it even goes to the taskbar so it doesn't interfere with other programs running), and have your internet on and you're set to roam the house or just lay in bed and still message. But yeah I know everyone has cell phones with TXT messaging on them now right? Well the difference between this handheld and your cell phone is the charge. Sending messages on this product does not charge you 10 cents per message like cell phones do, plus it has all the letters on separate keys, no more clicking nine times for "lol". This product makes it easy for me to cook/watch tv/clean/eat without having to run back up to the computer every time I hear that chime. So c'mon, what isn't great about that? The only thing I dislike, though it rarely affects me, is that there is no backlight, meaning you can't see the screen in the dark. But other than that, there's no reason why you shouldn't buy this product. It comes with a free charger and batteries, and you can use it while it's charging; customizable settings such as volume, contrast, and key beeps; and easy access to your buddy list in a matter of seconds. I haven't tried this product outside yet, but the base and computer are upstairs in my room, and it works everywhere in my house. This product really makes messaging easier.
