Quicken 2004 Deluxe [Old Version] :: Education by Design Store

Customer Reviews

LOST 4 YEARS OF FINANCIAL DATA

2004-12-24
I have been using quicken since 1995. Never had any problems with the 2001 edition. But watchout for the 2004 version. It is by far the worst software I have ever purchased. Do not upgrade if you have older versions of quicken.

Don't upgrade!

2004-12-09
There are a lot of negative reviews here about Quicken 2004, and they're all true. I despise Microsoft for it's arrogant behavior, and it pains me greatly to thrash a product like Quicken knowing that the only alternative is Microsoft Money (which I have never used). But Quicken 2005 is a horrid piece of software. I have used and loved Quicken since 1995 and I would hope that Intuit could fix this. But Quicken 2004 and 2005 are wretched, dangerous programs that can lose all of your fiancial data and Intuit doesn't seem to care one cent.

First, Quicken - which never used to have any problems whatsover - is now unstable. Numerous users report errors, crashes, and the like. Mine hasn't been able to backup the data file since a month after installing. I have reinstalled Quicken several times, copied my data files, etc... I have twice reformatted my HDD and started from scratch and this problem still reappears. Quicken tech support is no help at all. Not being able to trust your financial software and not being able to autoamtically make backups disqualifies this software from consideration by anyone but fools.

On top of all this, every corner of this application seems to be a come-on for an Intuit service. I don't buy software to be barraged with ads or sales portending to be features.

Finally, Quciken kept crashing every time I tried to exit the program. Scary. After tech support was no help, I figured out that it was conflicting with MS Office 2003's speech-to-text software engine (even though I never intended to install this). When I called Intuit support to tell them what I found they didn't care.

I dislike Microsoft, but I don't see any choice. It has to be better than this.

very unhappy with Quicken and Quicken support

2004-12-02
I have used Quicken since the beginning and have always found it easy to use and install--until I upgraded to Quicken 2004. I purchased a downloaded upgrade, and then my computer died [operating system issue], and I had to reinstall it. You have to call to get a new key, a very frustrating experience. It took several phone calls and being on hold for at least 20 minutes. At one point they wanted to charge me [$24] for getting a new key! Earlier this year, I purchased a copy for my accountant to use, I thought I was getting Quicken Basic but I ended up with New User--which does not allow you to import data--totally useless! I do not need the multiplicity of junk they've thrown in--most of which doesn't work well anyway, so if you have to buy it, buy the cheapest version you can get away with.

This will be the last time I buy it.

Baffling How Bad This Is

2004-11-14
I have used Quicken since 1990, upgrading along the way. Well, they fixed it until it broke with no warning whatsoever. Quicken 2003 was very good - then this!!! I don't understand how this version made it to the shelf.

The interface is horrible - cluttered and non-intuitive. The historically wonderful investment management portion of the software has been rendered useless by eliminated any register views of investment accounts. Embedded solicitations for Intuit products make it easier to get a loan, sign up for a credit card or enroll is some other financial service with Intuit than it is to reconcile your check book.

If you are a Quicken 2003 or earlier user, I cannot emphasise enough at how bad this version really is. Not only should you not even consider 2004, but you had better start getting your information ready to move to another piece of software. If you are still maintaing your financial information in manilla folders and check book registers, I suggest you look elsewhere or stick with good old-fashioned paper.

No Problems Here

2004-08-26
I've used Quicken and TurboTax for several years and have never experienced a problem installing, using or updating their products. The Quicken software also syncs with PocketQuicken very nicely. I was surprised to see the bad ratings from other buyers about the 2004 version so I purchased it and it has worked very well, so far. I've never known Intuit to have satisfactory customer service so if you are lacking in PC experience, you might end up being somewhat frustrated with them.

DO NOT BUY QUICKEN

2007-05-02
Poor programming. Importing feature make errors repeatedly. Have to reinstall several times to get working with errors caused by quicken. Error messages blame financial institution but turns out to be quicken error. Overall I do not recommend quicken and wish I had read the rest of these comments before buying in the first place.

This is a TOTAL piece of garbage!!!

2005-09-03
I wanted to organize my finances, and friends have recommended using quicken. I have a degree in finance and work at a software company, and this has to be the most confusing program I have ever used. Entries are constantly being placed into the wrong categories, payments to credit cards are showing up as INCOME and EXPENSES at the same time. Transfers between checking and savings keep showing up as income on reports (by quicken's estimate, I am making 4x my salary in income just because I move money between accounts.)

I think I am going to dump this program and use Excel instead ... I spend aboout 3 hours every week just trying to get everying to balance, and this program is taking a lot longer than it would do do things by hand. I've been trying to get ths software up and running for over 3 months, and it just doesn't work, period. Quicken: What are you doing?!? This was supposed to make my life easier ...

Save your money and data and computer

2005-05-23
As with other users I have been a quicken user for years. The 2004 and 2005 are in shortest phrase; worse ever, bugges loaded with, and if use with xp media edition make sure you save all data, or when closing quicken some times you will lost you drive drivers.

Be afraid, be very afriad!

2005-01-14
I've been using Intuit products over 10 years, both at home and work. I was recently forced to upgrade Quicken because my bank no longer supported imports into my existing version. Ever since I have had nothing but trouble. I have lost hours, even days of my time working with customer support, I even spent $30 to pay for support for a "fix" that lasted all of 2 days. I am so frustrated with the software and support that I have sworn off purchasing an Inuit product again, ever.

Save yourself some time, money and frustration by staying away from this product!

Quicken 2005 is the WORST yet

2004-12-30
After being forced to upgrade to 2005, I'm feeling lucky that I haven't completed lost all my data. This is the buggiest software I've ever encountered. I can't seem to use it without my system hanging up about 90% of the time. Their customer support is a joke too. Last year, Turbo Tax incorrectly included a deduction on my taxes twice, and after hours with their phone support folks and no help, I refused to pay for the software, and re-filed on another (practically free) site in less than 1 hour. Needless to say, I haven't even bothered to go that route with this product. I'm just going to find a replacement for it.

This company doesn't have a clue. Stay away from their products. If you think Quicken 2004 is bad, 2005 will make you wish you were still on 2004. It has gotten worse with every upgrade -- I believe I've been using it since 1999.

Makes me wonder about the VERY FEW users here that don't seem to be having problems. Maybe they work on Quicken's "Help Desk."