Customer Reviews
Extra Firm? Not! 
2006-03-22
I expect more from Pacific Coast. This is as Extra Firm as a limp dishrag. Even out of the package, the "firm" feel just isn't there. To see if my head could detect what my hands couldn't, I placed it on the bed for a try-out. Nope, my head sunk immediately into the mattress. Not recommended at all!
Very good 
2005-10-24
this item is very good its cover is firm and it is full of feather. I recommend it for those who like to sleep on high pillows.
pillows 
2005-09-08
The pillows are everything they are described to be and I am very happy with them. I am less happy with one being sent at a time, but this seems to be an Amazon.com malady.
What a rip-off!!!! 
2005-03-04
We just got this pillow today. Maybe they sent the wrong one.
Extra firm? I think not. When you put your head on it, it
falls in to about a half inch thick. Do NOT waste your money
on this pile of crap! I sent it back. Our cat wouldn't even like this one.
More comfortable that what the chiropractor sold me... but it won't hold up long 
2004-01-24
I was in a car accident and my chiropractor sold me a 'special' pillow for the whiplash injury I sustained. For 3 years I used this 'special' pillow, with it's hole in the middle. However, like most people I don't just sleep in 1 position. I mostly sleep on my side, and this pillow is perfect all positions! It's firm enough for the support I need. It's also soft and lofty enough for a cozy nights sleep.
Update:
Unfortunately, after 1 year of use the loft & support are gone. I am so disappointed as I had purchased more then 1, to the tune of $250.00 for 3 pillows. Sorry, but I got a minimum of 3 years out of my last down support pillow -- this company's products (in my opinion) no longer have the quality they used to have.