Customer Reviews
Best digital Recorder on market 
2005-11-19
Very easy to use and perfect for my honeymoon vacation because of its compact size. We are very happy with this purchase.
Charger cooked, need help 
2005-09-13
Hi,
The capacitor on my charger seems to have burst from a power surge. I'm looking for a new charger for the GS400 and I read somewhere that it uses the PV-DAC13 KIT.
Does anyone here know about this and any pointers to locating its whereabouts on the net might be helpful.
So far I've tried a lot of websites and in most places it's out of stock. I'm trying to figure if I'm looking for the right thing in the first place.
Thanks in advance.
Best Choice by FAR!! 2005-07-06
If you're looking for a cheap little camera of so-so quality, this is not it. But if you want crisp, clear, vibrant photos, stunning videos, and a solid camera you can rely on, this is the one you've been searching for!
I shopped and compared for a LONG time before finally choosing this camera, and I am SOOO glad I did!! My friends and family all have the smaller, cheaper camcorders, and yes, I looked at those too. But this one, with 3CCD and 12x OZ beats them all, hands down. The pictures are beautiful - the zoom is awesome - and the video is the best! The controls are easy to find and use, and there are many options to choose from. The LCD is large and clear, and it turns in different directions so is great for viewing from other angles (like from in front of the camera!). The remote control is indispensable, not only for recording or taking shots, but also for playing back the videos on TV.
I would highly recommend getting an accessory kit like the one I purchased from Digital Innovations. The tripod alone is a must-have, and all the lenses etc. are great add-ons. You can view it here: http://www.digitalinnovationsny.com/items/item.aspx?itemid=2764945
I'm not a pro' at digital cameras by any means. This is actually my first one! But I've compared my shots and videos to those by other, more experienced users (with cheaper cams) and mine are so much better that those people ask ME to take pix and videos FOR them to get the higher quality!!
And because I'm a "newbie" I can tell you that it does take a little time to read the book and learn how to use the camera, but all the main functions are VERY easy - even for me!
I wish I could give it more than 5 stars because the GS400 easily deserves twice that. I know it's a little expensive, but if I had a quarter for every time I've said, "I LOVE this camera!" it would have paid for itself by now! lol
Tape Transport Problem no more! 2005-04-20
About a month ago, pretty much the entire tape transport problem disappeared. Check out the tape transport forum listing at Pana3ccduser.com. I got mine on April fools day and it is the best camcorder ever. Picture quality is amazing, on par with any camcorder up to around $2000. The 16:9 mode is better than most camcorders under $2500 and the Procinema mode is also a great bonus. The LCD is very bright. 4 way ring works great as well. I agree with camcorderinfo.com that's it's the best value in a camcorder ever made.
camcorder inoperable 
2005-02-26
Was delighted to recieve this camcorder, after waiting
a few months to buy it. However, upon use I found that
it was inoperable. The zoom did not work and there was
a constant need to "reset" the camcorder.
I had read the glowing reviews, wonderful feature
accounts, as well as the outstanding video performance
evaluations. However, if the camera has to be sent
back, none of the video performance, features, or
reviews mean anything. The only thing that matters is
that I am out a camcorder (for some weeks) as well as
$1,500. I am not sure which is worse.
Potential tape transfer noise issue with GS400 
2005-01-12
The PV-GS400, with its 3CCD Camera System, reproduces color in great fidelity by using a separate CCD for reds, greens and blues. It's the same 3CCD technology used in Panasonic professional broadcast equipment, resulting in 540 lines of breathtaking resolution. You can count on Panasonic 3CCD Digital Camcorders to give you colors that are as rich and vibrant as your life.
Another tape transport problem 2004-12-01
Just got mine today and it too has the tape transport problem. Looks like Panasonic is not listening since this one just shipped in from the factory. I have an RMA in progress with the vendor and will update on the status of the replacement.
PV-GS400 Tape Transport Problem 2004-11-19
Potential buyers should be aware that there is a tape transport problem with some PV-GS400 camcorders and that Panasonic has acknowledged this problem. I had problems with TWO different PV-GS400s (I returned a defective unit and the replacement was also defective). When I played back tapes recorded with these camcorders, I noticed a grinding, periodic mechanical noise that could be heard through the speakers of my TV set. This noise was clearly audible and annoying - it wasn't subtle. When I put the camcorders up to my ear, it was clear that the grinding noise was NOT the kind of noise that a healthy tape transport should EVER make. This is extremely bad news, since mechanical problems usually get worse over time (possibly after the warranty expires).
An internet search revealed that many other PV-GS400 owners have also reported this problem. Since Amazon.com guidelines prohibit the use of URLs in product reviews, I'll recommend that you do an internet search using the search terms "panasonic" and "tape transport" in order to find a great deal of useful information about this problem. To see a letter that Panasonic issued addressing this problem, use the search terms "panasonic", "tape transport", and "QC issue".
The bottom line is that this problem appears to be widespread,despite Panasonic's claims that only a small number of camcorders are affected. Although Panasonic is offering warranty servicing for defective units, I'm not happy with the idea of buying a top of the line, $1000+ "prosumer" camcorder and ending up with a camcorder that is essentially "factory refurbished".
No one who discovers that their PV-GS400 has this problem should just "live with it". Either return it, or if you can't do that, then get it serviced by Panasonic (and hope it doesn't break down again after it's out of warranty).
A well-designed and well-priced step-up to 3CCD 2004-10-11
I'm an "advanced amateur" who has used digital video for ~ four years. I've extensively edited hours of home video with third-party software which I've burned to DVD and share with family. I recently replaced my Sony DCR-PC5, which was a top-notch matchbook/upright style camcorder (single ~ 1/4" CCD and electronic image stabilization; ~$1500 circa 2000) with new PV-GS400 few weeks ago. I've now shot about an hour of video under various light conditions and edited a few hundred video clips with the new camcorder.
I'm very happy with the upgrade and would do it again in a minute. I was worried that I might not be able to tell the difference in image quality and low-light performance (the main reasons I upgraded), but it was immediately obvious. I briefly considered the Canon GL2, but after playing with it several times in various stores, I felt it was too much camcorder for me (kind of making more of a statement than I wanted to make) and it was a little short on portability and anonymity. (By the way, if I were to buy another matchbook-style camcorder, it would be the Sony DCR-PC350, which has wonderful ergonomics-at least in the store-and a very user-friendly touch-screen-based interface.) Here are a few early observations with the PV-GS400...
Oh, but first a word about the size. This is a bigger camcorder than the matchbooks, but not dramatically heavier than the older DCR-PC5, which was quite solid with lots of metal. And, although the matchbooks are "pocket-sized," that doesn't mean that they're necessarily fun or easy to carry that way. My Sony fit beautifully in my coat pocket-but tended to hang down around my knees. The bottom line is that most of the quality camcorders with decent-sized chips will require fanny pack or small backpack, and the PV-GS400 would fit easily in either.
Pros:
1. Excellent video quality; low light performance is substantially better than my single-CCD Sony miniDV DCR-PC5 (with which I've always been very happy). Color fidelity appears excellent and is quite good indoors.
2. Build quality is very good-much better than the Panasonic PV-GS200 that I used briefly. Still a lot of plastic, though, but I guess it keeps the weight (and cost) down.
3. Multifunction ring (around the lens) is quick and easy way to access the extensive manual controls (shutter, iris, zoom, focus, white balance). The three control buttons for activating these functions may be blocked by tilted LCD screen when shooting with the screen out, but this was usually only minor inconvenience. The ring itself has a nice, solid feel.
4. The 3.5 inch LCD is gorgeous, seemingly rivaling my 17" LCD monitor (as crazy as that sounds) for color and clarity. Made the screen on my -PC5 look like my son's GameBoy when I went back.
5. The zoom control gives nice results-relatively easy to achieve fast or slow zooms.
6. Recognized by iMovie 4 (I haven't had to use any of the PC-based software bundled with the camcorder).
7. Zebra feature, which highlights overexposed areas of the image on the LCD (prior to recording), is nice "prosumer" feature that I quickly learned to appreciate.
Cons:
1. The most serious flaw, especially for users needing glasses, is that eye relief for the viewfinder was a little limited; even without eyeglasses there was some vignetting ("tunnel vision") of the view. With glasses, I could only see about the central 75% of the field of view. The apparent size of the image in the viewfinder was also quite small-much smaller to my eye than on my DCR-PC5. Evidently, one is meant to use primarily the fold-out screen. It worked quite well-even in bright sunlight to my surprise.
2. Ergonomics are suboptimal for me after four years with a matchbook-style; it's not as easy to hold as the latter type, in my opinion, but I'm getting more accustomed to it. In its defense, though, the auxiliary record button right behind the main lens on the right side of the camcorder was always within easy reach of one finger or another no matter how I held the camcorder. This button is far from the camera's "center of mass" so it tends to rock the camcorder (and video) when depressed. I take video of my kids, mostly, and like to hold the camcorder at waist height to be at their "level." In my opinion, this is a little tougher with the conventionally configured ("non-matchbook") camcorders like this one.
3. Autofocus in moderately low light is a little imprecise.
4. Auto white balance seems to take a little longer than the DCR-PC5, but the ability to control the white balance manually with only a white wall or even white card is a great feature.
5. The otherwise well placed buttons near the lens for the manual settings are a little hard to depress and there is no feedback (e.g., click) to let you know when you have succeeded.
6. The optical image stabilization seems rock solid at low and medium zooms (I never go above the optical zoom of 12X), but at higher zoom is not dramatically superior to the electronic stabilization that I've used on the Sony. Some of this might relate to the larger size of this camcorder.
7. Start-up takes full five seconds or so, but there is a rapid start feature
Very good Camcorder !!!!!!! 2004-08-03
I own the previous version of this one (PV-DV 953). This one is improved over 953 on the following:
1. Lighter & smaller, the complaint with 953 was it was a bit heavy.
2. This has improved low light shooting quality compared to 953. Has a HOT SHOE too, can just add a video light. My only complaint about 953 was quality in low light, i fixed it buying a nice powerful battery-powered v.light. This one has hot shoe, so all u need is an extra light. I heard this model has accessories such as video light....check it out.
3. 4MP camera. Quite good. 953 has 3MP camera - good not perfect
4. Stunning day-light video. nothing comes closer in this price range. trust me. Sound with unbelievabe steroe effect...no motor noise like canon's.
5. Hybrid lens ring. see camcorderinfo.com for more details. they rated this camcorder as the BEST of all.
6. Leica lens - can u beat that ? no way. YOu get 12x vs. 10x in the previous one.
