Customer Reviews
Rieview for the iPAQ h6315 
2005-08-13
The HP portion of the PDA works fine and is supported by an excellent HP service. But when it comes to the phone part, it becomes a night mare. T-Mobile US is one of the worst service providers. When calling customer care you get routed in a circle and after several call you come back to the first service agent you remember by name, but he does not remember anything.
I strongly recommend to abstain from buying the specific product. The "marriage" between HP and T-Mobile should be long divorced. A bad taste remains on HP-products as normally they realy care for their customers.
Something T-Moible still needs to learn.
6315 Average + 
2005-07-20
I see a lot of bad reviews on this site about the HP 6315, and I think the reviews are misleading.. this thing is above average all the way around.
It's not a stellar phone by any stretch but it works as it should for what it is. Get a bluetooth headset.. talking on the phone with out one extended periods of time can be a pain, and it's volumne is somewhat lack luster.
I think a lot of people EXPECT it to be a phone first and a PDA second and that's NOT this equipments purpose.
Wanna yammer non stop for hours on a cell phone, by all means, knock yourself out, but buy a good cellular phone....this isn't the equipment to do it with. Or buy a blue tooth Headset for your Ipaq.....
I've used mine all thru Europe and the Middle East and found for the most part it switches bands easily, picks up a signal rather quickly and works well in all but the most hard to reach places like elevators.. but the phone feature is just that, a feature not the primary purpose. Used with a Blue tooth headset it becomes much more bearable as a phone. Did I mention ....Get a blue Tooth Head set for the phone yet?
I haven't had but a few dropped calls on mine, and those were international calls. Secondly Im on a much less robust cellular network in the ME then in the states and STILL the 6315 does the job ....So I can't see where the complaints about missed calls is so heavy, not saying it doesn't happen but just that it's not my experience with my 6315.
As far as the software glitches, yes it freezes at times, BUT I found the best thing to do is simply get into the habit of each morning, doing a reset on it after it sits over night in it's charging cradle... that reduced the problem I had with freezing by 85%. And do periordic BACK UPS...This isn't a PC...it takes a little more effort then the PC at home that hasn't been shut down for the last 2 years.
Where this piece of gear shines is as a PDA it's almost idiot proof and with my MS Outlook using ActiveSync it's phenomenal, contacts, appointments, e-mails, word, excel and even a few songs to relax with all at the touch of a button. The display is clear and easy to read as well, and I use mine on planes quite often to read the latest books.
Web browsing is a snap as long as you can find a hot spot and set your connections right.
I don't wish to hurt anyones feelings...but this is not a piece of gear for the first time buyer or average no technical person to buy, in other words you are only going to have grief if you order this and pull it out of the box and expect it to somehow magically work for you.
Secondly ...... READ THE MANUAL...duh...
Take your time setting it up, and I would wager that would alleviate 50% of the problems people are saying this thing has on here...
..as for me...I would buy it again in a heart beat :-p
Very poor cell phone 2005-06-24
Please note that this is about HP6315 as a cell phone from T-Mobile. It is okay as a PDA but it will make you miss your old cell phone. I, regularly, experience line drops. It does not roam well at all that when you are moving in a vehicle, it is most likely that you will not have a good cell phone service. It is very slow to find a tower to connect. Since it consumes considerable amount of power, it goes to standby mode quickly and then, when you power it up, it is very slow to get signals. Its rather bulky antenna is not doing much good since it does not have strong reception at all. T-Mobile sent field tech several times to check for signal strength in certain locations where my 6315 is weak and they say that their signal is fine.
I WOULD NOT RECOMMEND AS A PHONE FOLKS! ...but it can be usefull in many other ways, of course.
Take my IPAQ, please! 2005-06-18
I installed the upgrade hoping it would end my frustrations. Nope! It's not usable as a phone. It drops my calls 80% of the time. When not dropped, the reception is barely intelligible.
I've had my 3615 replaced by T-Mobile 4 times. Each time a replacement (refurb.) comes it has the same phone problems and various other issues such as lock ups, involuntary resets and so on. When pointing out the futility of replacing a junk 3615 with another 3615, my friendly T-Mobile rep. sticks to his impenetrable script and says he would be glad to help me solve my problem by sending me a fully tested 3615 replacement.
My other favorite problem with this outrageous piece of junk is the relationship between HP and T-Mobile. HP refers you to T-Mobile when asking for support. T-Mobile says "we depend on HP when trying to resolve these issues". Seems like neither one wants to take responsibility for it and are waiting for the whole thing to fade away with time (and warranty expirations). Shame on both!
You wanna get miss call? 
2005-06-17
Just I wanna say this this is not a good phone but nice handheld. I am using this ipaq almost a year and last month t-mobile sent me new one because I was getting too many miss calls then tey sent me new h6315 but guess what, nothing is change still I am getting miss calls:( I think I am going to buy new "cell phone" .
Love this phone! 
2007-10-10
This is an awesome phone. I have owned it for about 2 years now and it's actually my second one! I cracked the screen on my first one (my fault) and I had to get the same one. I can watch 2 DVD movies or listen to music all day long without worrying about recharging. A 4 GB SD card works great on the phone. I cannot imagine living without this thing. A++++ product!
Trouble with the PDA 2005-11-04
Although, I can't comment whether, it is still a smallest handheld featuring integrated three-way wireless capabilities. But one thing
is sure: the speaker is cracked. Is is a defective piece. Also the integrated camera, to say the least, is pathetic. And what kind of
processor is Texas Instruments OMAP™ 1510, it frustrates more than it processes. It is very slow. On the software side of it HP has
done a good job by providing some, great third party add on applications. Sad part of it all is the defect's are minor, and can
be fixed easily. But the inertia and indifference, towards the problem, is inexplicable. Overall it is a satisfactory product.
Terrible sound quality and service 2005-10-24
My main problem with this unit has been poor sound quality, like the speaker is cracked. This is apparently due to software issues that t-mobile attempted to fix with a ROM upgrade introduced in March. Unfortunately, I have yet to find anyone who tells me that this will fix this problem and keep it from recurring. To make matters worse, both t-mobile and HP do not provide any information about whether or not this problem can be fixed, and the t-mobile staff are not told anything about this issue. I did the upgrade and when the problem recurred, was told to wait, that there would be a solution coming soon. I waited, and now am being told that the unit has gone out of the warrenty period. Now there is no support, and even the unusually thin stylus is no longer available. This is a defective unit, and it may take a class action lawsuit to get t-mobile and HP to own up to their responsibility in foisting it on the public. I hope they decide to do the right thing before this happens.
It is very good 2005-10-03
It is a product that make me feel happy, it is better than I suppose
Excellent Product. 2005-08-29
I never had any problems with my IPAQ Internet or the T-Mobile Service. My IPAQ 6315 is a sophisticated all in one phone with a camera. People who had trouble with their IPAQs may do well to learn a little more about them. I went to [...] and found that happy customers refreshed their unit daily. If you want to save word documents or memos, you will need to have your cradle attached to your computer to back it up. Not a big deal and not a difficult task. T-Mobile has the best customer service anywhere. The cost is only $29.95 a month for full wireless internet. I tried Sprint for double the amount and sent it back. They claim to have faster service, but there were browser limitations that made it seem no faster to me that the IPAQ. Verizon is a little faster, but $49.95 a month. You cannot use Sprint or Verizon with the IPAQ. I strongly suggest nobody use Sprint, they were terrible.
