Customer Reviews
GREAT TOOL! 
2007-10-19
I love my Zire72! It is wonderful to have games, books, calendar, address book, music and note pad all in one! The freedom to be able to have all my information in a compact easy to use easy to carry place is well worth every penny. Easy Hotsinc makes it enjoyable to use.
Great pda for great price and service 2007-10-17
This is a great product I bought for my sister and she cherish every moment of it.
I do not know what else to say, because the service and the ethicacy of the service is so great that I am speechless.
My sister is using it all the time and I am happy for her and Amazon along with the renew electronics for making it possible.
thank you again
NB
I love the Zire... 2007-03-08
When my Zire 72 recently suffered a screen malfunction, I started shopping for a newer model -- I thought I'd find an updated Palm with more bells & whistles. To my surprise, none of the new models have the video and camera that the Zire has. I suppose it's Palm's way of pushing you towards buying a Treo -- but I don't like the phone/Palm combo, so I went for another Zire. I have to admit I paid more for this one because it's silver and soooooo pretty -- much nicer than the standard blue I had before -- but I'll just count that as the cost of being a girl. :o)
Good product but...... 
2007-01-21
Good Product but i had never understud the software. I sold it and purchase an IPAQ 2700 series with wifi. Windows CE. (another thing)....
The do almost everything PDA 2006-12-26
I've had my Zire 72 for around a year and half and I love it. It does about anything I need in a PDA. I looked at others and found they lack some feature that the Zire 72 has like a built in speaker, camera or voice recorder.
The Good:
- Documents to Go: love this, I have read long docs on the plane when I had nothing else to do (while listening to music on the MP3 player)
- Voice Recorder: missing in many PDAs, Handy when driving and you need to take a note
- Built in speaker: Not great, but beats having to plug in earphones to hear your voice memos or check audio
- MP3 player: I use it for music and audio books
- Video Media player: I work in video production and have demo reel on my palm now. How cool is that!
- Camera: Ok, not great quality, but has been good for documenting things and location scouts
- Great color screen: I had a mono Palm VII before
- SD slot: Great for storing tons of MP3 files
The bad:
- Can't replace battery yourself: The one thing I hate about this little gem. I'll look into self fixes on-line
- No Wi-fi built in: but you can add it with a SD card.
I've added a keyboard and have written scripts and artilces with my Zire.
Scott
Great expectations 2006-11-12
When it comes to productivity, the Zire 72 handheld means business. Now you can shoot photos and capture and watch video clips anywhere you go. Listen to MP3s, create and edit Word- and Excel-compatible files, or get wireless e-mail and Internet access with its built-in Bluetooth.
Almost 2 years and (almost) no problems 2006-10-07
Minor problems, but very good so far. Had a Zire71, moved up a little. This one should have a shrine built if it ever dies.
SYNCING, Use Avantgo free service for all news, sports, magazines like CNET, PCWorld, RollingStone, Yahoo, Bloomberg, Seattle PI and much more. Syncs addresses and calendar using Outlook as its main database. Patience can be a bonus; When putting videos on it, it can take up to 15 minutes or more. Music is a bit faster, Real takes care of all that.
CAMERA is very low quality, washed out, poor resolution, poor definition of edges, blurred. Hard to shoot a good one, but sometimes (rarely) it does okay. Expect to do a lot of touch up when you download the pics onto your pc. Videos are washed out, sound quality okay, distorts badly with high volume, like an idling hotrod at 20' sounds like pure static. BUT the camera is very handy if you left your digital camera at home. i.e. car accidents.
VOICENOTES hangs computer when syncing, i don't use VN anymore.
REALPLAYER works great, sound quality is excellent on sony earbuds. Have 150+ songs, 60+ pics and 30+ vids on 1MB SD card w/360MB still free.
MEDIAPLAYER Works great, just drop videos onto the desktop converter and into the palm they go. Longest video i have on it is about 10 minutes.
WIFI would be nice but that's available in a different model. Maybe a card coming.
SOFTWARE is a little disjointed, would like the databases and calendar to tie together better. It could benefit from a lot more automation. Calendar is invaluable, haven't missed a birthday, anniversary or important biz meeting yet. Contacts uses Outlook as its server.
WINDOWS APPS Documents-To-Go makes it completely win compatible.
FREEZES & CRASHES Probably 10x in 2 years, up and running in seconds after a reset. Far fewer problems than my buddy's $500 win handheld. He often must redock to reload all his software and contacts. A huge problem when you're not near your pc, totally cut him off one time, no contact info. See Quirks below.
AGE & BATTERY May be pushing 2 yrs old, battery life is down to about 5 days off the charger.
DURABILITY No glass screen to break like the old V series. Bounced off cement floor from shirtpocket more times than can remember. Screen covers are a must. Keep forgetting to remove from pocket while sandblasting, powerwashing, walking to work on rainy days. Sand once wedged sd card inside, pulled it out with needle nose pliers, surprised it still works. Power washed entire side of building with it in pocket, set it in the sun to dry it out, still works fine. (it dripped when held on end) Often gets rained on when walking to work, set it on pc monitor to dry it. Puppy chewed it once, after repeated freezes, hangs, weird buttons being pressed during setup (when i didn't press them), figured out the front cover teeth marks were pushing hard enough on the touchscreen that the palm thought I was pressing entries.
BLUETOOTH, works as advertised. Setup was a little goofy, but got it done.
QUIRKS Watch out for crumbs, crud and dirt (and teethmarks) between the screen and the front fascia, crud will press on the touchscreen and cause all kinds of weird startup & freeze problems.
I will buy another one when this one dies.
A LEMON 
2006-09-29
I bought a Palm Zire72 back in April, 2005 for $299.00 and it has proven to be money down the drain. I experienced the screen freezing up on me which required a hard reset procedure thereby resulting in a loss of all information. I sent it back for repair around August, 2005. They returned it, supposedly repaired, and I experienced the same problems with it after this first repair. Around May, 2006, it was sent back for another repair and I am again experiencing the same problem. The previous two "repairs" were done at no cost to me. The company now says that they will repair it at a cost to me because it is out of warranty. The company, notwithstanding the language of its warranty, should, in my opinion, stand behind its product. The product has proven to be unreliable and a headache. Be forewarned. I rated this product with one star because there was no lower alternative.
Terrible! Don't waste your money. 
2006-09-08
I bought the Zire 72s as an upgrade to my previous black and white Palm that I had no problems with. It has been nothing but a lemon since I got it. Often when I turn it on it has lines going across the screen and has to be turned off and then on again to get rid of them. The graffiti is terrible and rarely works. I have to reset it all the time. Customer support is terrible and did nothing to rectify the problems. I even sent it to them at one point and they sent it back in exactly the same condition I sent it to them. I don't think they even looked at it. After my experience with this Palm, I will never buy Palm again.
Extremely poor customer support 2006-06-29
I purchased this item last August, it failed 6 months after purchase. It has one year warranty. I returned it to the manufacturer with all the details included the sevice order number on the box. It was later returned to me. I am very disappointed.......extremely..... Now I have a product that doesn't work.
