Customer Reviews
piece of sh!t 
2006-05-26
This iPod will randomly freeze. I have been through 3 in a year. It works fine until it decides it wants to shut down. Then the sad iPod icon comes up and you cant restore or reset it. so you have to send it in to apple and wait a week to get it back. Unless your warranty is up like mine was. Now they want to charge me $250 to ship my ipod out and repair it because the warranty expired a month ago. i could buy a new 40GB COLOR VIDEO IPOD for $200 instead of the 20GB BLACK/WHITE PLAIN U2 IPOD saving $50. Its just insane. something is wrong with this models hard drive. Too many other people have had this same problem for it to be a coincidence! so do yourself a favor: Buy a plain one; it will save you so many headaches.
PLEASE GET AN APPLE CARE PROGRAM!!! 2006-05-05
I got this Ipod on Christmas 2 years ago.. It was fine and made me very very happy.. but one of a sudden it completely stopped working and got the sad Ipod icon and the folder icon. Of course I called Apple Stores to see if they can get it fixed, but they told me that they didn't fixed them, and when they got that kind of problems they just give one new on refund... but my problem was that I didn't have an apple care program... so I called like one million places to get it fixed but this will cost me about US$ 200 so I got a brand new Ipod video instead, but I will try to get it fixed on the future. I've learned this is a problem on this kind of Ipods, so I highly recommend to get an Apple Care program in case you are planning to get this ipod.
Crapping Out. 2006-05-02
I had gotten one of the U2 iPod (20 GB) for christmas as a gift. It worked fine for a while, occasionally froze once in a while, but that was ok. I'd had it for about 4 months and then it just stopped working. It was freezing a lot and then I went to restart it like the user manual said to, and then it wouldnt start up and then it showed a folder with an exclamation mark. I tried a few things like putting it on the computer, restarting my iPod( clearing it and then starting it out fresh) but that didnt work, there was nothign the people at the apple store could do either. So, I got a replacement iPod. and it took a while to get that setup and then FINALLy after about 5 days it got set up right and then I started usinng it on a Saturday, and I listened to it without that much problem, and then on a Thursday morning it started freezing up on me. I knew something was wrong. Then I go to restart it, and sure enough, it started the manilla folder thing again. I took it back and then I asked if they could replace it with the same kind of iPod.. just not the U2 one, but the same 4th Gen. 20 G ipod just not the U2 one and theyre like no. its stupid. that ipod is a piece. I don't reccomend it.
Perfect for the U2 Fan! 
2006-01-25
I got the U2 Ipod for Christmas and havent stopped playing with it since. Its lightweight, really easy to figure out how to use, and having the engraved signatures is fantastic, a great plus for the U2 fans!
I had actually never used an Ipod before, but I had it down in about an hour. Everything is included in the box, the Itunes cd's, the earphones(which are fantastic), the charger (which I know doesnt come with a lot of Ipods), the coupon for the $50 off the U2 complete collection, and a great poster. The only things I had to buy for it was a case ( I bought the aluminum case from Amazon.com, and it looks great) and the U2 black and red Itrip (a girl has to match you know) , which you can also get from Amazon.com. The Itrip is fantastic as you can program it to your home stereo and car stereo, all for about $25, well worth it.
The one thing which truly amazed me was the quality of sound. The earphones are just earbuds, but its so clear. I heard things in songs which I had never heard before.
I guess the only negative aspect about this ipod is that it shows scratches really easily. Being black and chrome, any indentations really make themselves apparent, but just solve it by getting a case for it. That way, any chance of this being a collectors item in the future will be kept.
Other than that, I am addicted to it.
Buy Apple Protection Plan!!!!! 2005-12-12
i wrote the review below last year and thought i'd provide a little update. we are on our 5th replacement of this ipod! the hard disk keeps failing. because we have applecare, apple has been replacing the unit, but what a hassle! i don't know why this version has so many problems. i'd say stay away and by another model. if i could change my inital rating of this unit i would change to 1 star. (although in all fairness, the apple store says they haven't seen a lot of these brought in for service - maybe we're just cursed).
******************
We loved this iPod, but it did just stop working after 11 months. We were always careful with the iPod - never abused it, didn't run with it so it wasn't subjected to shock - but one day it just wouldn't power up properly (you could hear the hard drive stuck). Luckily we were still within the one year warranty period. Apple replaced the iPod free of charge (provided we purchased the additional one year warranty through apple care). The new iPod Apple gave us stopped working in less than a day!!!!! Something is wrong with these units! Again, Apple replaced the iPod without charge. Lesson learned: it is worth purchasing the Apple Care extended warranty!!
20g Ipod 2008-07-01
Completly stopped working after only being in my possession for less than a month. A disappointing waste of money.
ipod u2 edition 
2007-03-09
The sender went above and beyond my expectations and made sure they took great care in packaging as if it were their own. The product was in excellent condition and arrived much sooner than i would have ever anticipated. If you have the opportunity to do business with these people i can promise you that u will not be disapointed.
ALMOST FORGOTTEN 2007-01-20
PEOPLE HAVE ALMOST FORGOTTEN ABOUT THIS IPOD.IT COULD BE A COLLECTER'S ITEM!I WOULD RATE THIS ITEM FOUR STAR.
BEWARE!!! 2006-09-14
Do not go on the website suggested by Hooked on Gadgets, it is a spam sending and fishing/phishing site that will try to steal your identity and send you LOADS of junk mail.
iPods are ripoffs... 
2006-07-19
I bought this for my kid for Christmas 2 yrs ago. It was all he wanted (he was only 10). He promised to take good care of it - which he did. It's been fine until recently. It froze a couple of times, but I learned to reset (read: re-boot) the iPod, and it was fine. But a few weeks ago, he got the folder icon with the ! that's been mentioned by others. I took it to the Apple Store Genius Bar, where the resident genius informed me of 2 kinds of hard drives: those that have failed and those that will fail. I had "the former". He offered to "dispose of it properly" for me so I didn't polute the local water supply with the horrible chemicals in the battery. We exchanged some "not so" pleasantries and I took the iPod home to check the web to see what my options were. I found a site that explained how to replace the drive for about $100. But on the thread, someone commented that they "smacked it" and this fixed it. Since it was out of warranty, and the drive was gonna come out anyway, I gave it a try. My method was to hold the iPod in my left hand and deliver a substantial blow from the side with my right hand. The second blow caused the thing to start properly. This method may work by holding with the right hand and striking with the left - but I can't say for sure :-). Anyway, I cannot believe that Apple will not fix these things, or offer you this advice. And when I realize that they charged me $350 for a $70 harddrive, I get even more pissed... But, my kid loves his U2 iPod!
