Customer Reviews
worse software ever 
2007-11-10
In my life I have used a variety of scientific and other software. I have never come across something as cumbersome and difficult as Quickbooks. The help menu is completely useless and the "technical support" is an absolute joke. I actually got some poor woman in India whose idea of help was to say "UM" for 3 minutes. So far I have figured out what I can on my own, the only thing they seem to be good at is putting you in a position where you have to spend more money.
Upgrading from 2004 2007-04-17
When I tried to upgrade from 2004 to 2005 I ran into a problem because I didn't have Flash 7.0 installed. Actually I had a later version of Flash (9.04) but of course Quickbooks couldn't handle that. Here's the fix: go to the Adobe site and download the uninstall program from them. Uninstall your flash player and then Quickbooks will then proceed. Good luck. Joe
Not good for detailed retail sales 
2007-03-07
I bought this software at the recommendation of my accountant. Well, after trying to use it for two years now, I'm ready to burn it. It's a great software for people who do their business by the projects, but it's not good for retail sales. Everything has been a hassel, especially trying to set up the daily sales so I can record detailed inventory of my daily sales. Yes, I noticed they did come out w/a new version for specifically for retail sales. After I already invested in $300 in software and $100 in books just trying to learn this system. What a waste!
I HATE QUICKBOOKS 2007-02-25
WHAT A BUNCH OF MONEY GRABBING IDIOTS! IF YOU ARE CONSIDERING BUYING QUICKBOOKS, DON'T!!!!!!! I HAVE NEVER HAD SUCH A HORRIBLE EXPERIENCE WITH A PRODUCT. THEY TAKE FEATURES AWAY, ESPECIALLY WITH PAYROLL, IF YOU DO NOT BUY THEIR PRODUCTS. THEN WHEN YOU CALL TO ASK WHAT IS GOING ON, THEY TELL YOU THAT YOU HAVE NOT PURCHASED THEIR SUPPORT PROGRAM AND THAT THEY CANNOT HELP YOU!!
I HATE QUICK BOOKS. THEIR IS NOTHING QUICK ABOUT IT AND THE SO CALLED SUPPORT STAFF ARE A BUNCH OF LIARS!!!
The company is so bad, they overshadow their own product! 2006-05-06
This is probably one of the best examples of the worst kind of company! They got where they are because they gave small business an accounting program, and in return, small businesses gave their loyalty and their dollars, and now Intuit abuses those same customers by forcing upgrades they don't need and often can't afford in light of the skyrocking cost increases. The real kicker is, if you don't upgrade, they TAKE AWAY PROGRAM FUNCTIONALITY from the version you've already bought and paid for(tax tables, email capabilities, to name two). I despise this company and their product, and after 14 yrs., we've bent over enough and we're DONE! They expect our 5 person company to upgrade to the next version, which would require an upgrade of our operating systems in order to be compatible, PLUS the cost of another payroll subscription , costing us hundreds and hundreds of dollars we can't afford and don't need to spend! I've already found a shareware program that will restore the function that allows for emailing invoices to customers (STOLEN by Intuit when we didn't upgrade) and am currently searching for some way to import a tax table (also STOLEN by Intuit when we didn't upgrade). If I can find that, we can keep the version we're using for years as it suits our needs just fine. We should have the right to make that decision and not have it result in the crippling of a program we've already bought. Intuit makes Microsoft look like warm, fuzzy teddy bears, and I think it's time we all get together and raise a big enough fuss that their business practices will finally come under the same kind of scrutiny Microsoft has been subject to for years. I dare say we'd see some changes.....at the very least, an end to the theft of our property!!
Greedy 2006-04-19
QuickBooks: Pro 2005 is designed to make personal finance management more easy than ever. Use it to track your expenses, plan out budgets and even print your own packing slips & shipping labels. Manage your money more effectively with budgeting and new cash flow tools.
Going, going, gone 2005-12-14
Purchased this software because I got a deal with a special price break. I have a very small business, so a purchase of several hundred dollars needs to pay back quickly.
The set up took a lot longer than I had anticipated.
The customer service was no help - couldn't answer my questions. I ended up spending 6 hours to get everything right - another day wasted.
I've got myself stuck with this now and will use for a few months since I've spent the money, but I'm going to look for alternatives in the meantime. If this is "Quick Books," I need to find "Lightning Fast" Books somewhere.
Does the business well 
2005-12-01
This is working out pretty well overall. Our business has been using it for 1 year now, and we have to look back and say it was great, helped us in many ways. Of course there are a few annoying things (we like to write long estimate proposals and it only allows line by line entries-it assumes you are selling items!).
On the positive side we love that it backs up to .mac service every time you quit program, and it has never crashed, very robust. This was an easy and natural progression from Quicken.
Totally Disappointing 2005-11-22
I purchased quickbooks 2005; 4th upgrade in 10 years.
Unlike earlier versions, this one is confusing and painful to use.
Simple things like making deposits has to do through contraptions.
One of the reasons I upraded was to use Online banking; it's a complete disaster. It doesn't download the complete trasaction details, reconcilliations are very difficult.
You will be doing twice the work to use it.
Once my transfer to the bank was aborted by a message saying you are low on memory and though Quickbooks sent the transaction to the bank, it didn't mark it internally, so on the next login, it sent the payment again!!! It has cost me $1509 of double payment that I am still trying to get back!
How you pay a bill is totally messed up, There is no way for you to mark that a bill was paid online unless it was done through quickbooks online connection. (Bank's billpay can't be used!!)
It's very poor in organization, you can't have 2 accounts #'s with a vendor (still in 2005!!!).
It has introduced obscure concepts as items and classes, which have no real definition and no "default" use and stop every transaction.
One of the biggest thing Quickbooks has done to hurt their customers is the payroll. Technically you can do it yourself, but they hide that information and scare you in every step that you should (must) buy the $299/year payroll service (old tax-tables).
In all the documenation, not once do they mention that you can do the payroll directly and this is how.
Compared to the earlier products, this is a huge cost. By that reckoning I would have paid ~$2000 for the previous version of quickbooks!!
It's definitely cheaper to buy a basic version of the software and use an accountant to do the other work and you will be better
off. Don't waste money on Quicken services or premium products, they will bleed you to death on your way to a mental asylum.
Nice Product 
2005-11-09
This has really helped my company in increasing effeciency. It is pretty easy to use.
