TurboTax Deluxe 2004 [Old Version] :: Education by Design Store

Customer Reviews

Worked just fine for me after January

2005-07-13
I've read several reviews that state TurboTax doesn't:
-allow state filing or downloads on Macs
-update well
-automatically import from participating financial institutions
-etc.

However, I never had any of these problems when downloading the state app., updating, importing from my major finanicial institution and major employer. Just thought I'd note a counter view to balance the negative reviews somewhat. It's possible that I fared better bec. I was running the OS 9 install option instead of the os X install (but that usually isn't the case).

In '04 Turbotax seems to have gotten a facelift/interaction design change, and that alone caused me trouble. It was harder to use, but then I was used to the previous model and had learned it pretty well. Still mostly the same (e.g., you can view by Forms or by Steps/Q&A mode), but it seems to have been made more Web-like in its navigation style than before, which I don't really consider a useful improvement in a non-web application.

Still, it's one of the easiest to use pieces of software out there, very easy to move around in and figure out what to do next, with tips where and when you need them. Lots of supporting information.

Not sure if Intuit is messing with its Mac customers, but my sense is they don't finish building this software until at least December of the tax year in question.

CALCULATES DIFFERENT TAX EVERY TIME I OPEN PRGM.

2005-05-21
HAS ANYONE ELSE HAD THIS PROBLEM? THERE IS NO "CALCULATE" BUTTON, AND EVERY TIME I CLOSE & REOPEN TURBOTAX, IT CALCULATES A DIFFERENT TAX--SOMETIMES IT SAYS I HAVE A REFUND, AND AT OTHER TIMES IT CALCULATES A "TAX DUE"! UNBELIEVABLE!

What is this? Only the name remains the same

2005-04-16
- Could not efile the Federal extension form - always could before!!! Had to print and seach out a last minute post office with a late collection !!!

- No way to use the State version to file the VA state extension form - found a technote on the website that says "choose States from the navigation bar" - surprise THERE is no "State" on the navigation bar

- Started my federal return and IT WILL NOT TRANSFER INFO from my 2003 Return!! I can see this on the File drop-down menu but it is greyed out.

- Where is the familiar friendly Question and Answer interface???

- Had to pay over $70 at Best Buy to buy Deluxe and State version. Premiere was not even available. I absolutely refuse to waste my time on mail-in rebates that just get refused or ignored (years of experiences with these scams).

- Download updates didn't work until the 3rd try

-I have no confidence in the quality of this year's Turbo Tax. Am considering buying another tax software product today.

Last year for TurboTax

2005-04-16
As a 7+ year TT user, I've got to say that 2004 will be my last year. After collecting $40 for Deluxe, they fleeced me for $30 more so that I could complete the ESPP section of my taxes. This was previously included in Deluxe, but no warning was given that they made this change (fewer features for the same price). Plus I'm tired of the terrible support and the annual rebate game they force me to play to get my $10 or $30 back. Will check out TaxAct and TaxCut next year.

The most over-rated product and biggest rip-off ever

2005-04-14
Bought this when a friend recommended it every so highly. Should've known better. This product is DREADFUL! I honestly wish I'd have seen the reviews on Amazon before I made my purchase. Support is non-existent. The downloading just doesn't happen. I've already wasted 2.5 hours on this, the mirror site download would've taken over 6.5 hours. I'm going to file manually (thank GOD something told me to try this a day in advance of 4/15), and demand a refund from TurboTax. I'll never buy this again. If I could give it less stars than one, I would.

Easy to use

2008-04-19
This was an easy product to use but even "smart" people can mess this up lol GO TO H&R BLOCK or something like that especially if you itemize.

Overrated & incomplete- You don't "GOT PEOPLE"

2007-02-10
As a tax professional, I would highly discourage anyone from taking on the challenge of doing their taxes if it involves more than W-2's. Even with some of the most expensive software, information is not properly transferred to the state return, especially in WI where everything is behind, inbetween and many cases, manual adjustments need to be made. If you have children in college or are trying to maximize your deductions through self-employment or retirement contributions, or strategize double itemizing, you need a professional or a long time to read IRS and state Pubs. There is no magic box, but you can find a reasonable tax preparer without all of the fancy overhead such as the ones trying to sell you a guarantee that they did their work properly. Yikes! In the long run it is better to really have PEOPLE than the sea monkeys in a box. Worst part is the IRS/states are so far behind, you won't even know if you messed up until about two years later!

Software is fine until...

2007-01-04
The software is fine until you discover that there is NO LAW for income Tax on wages and salaries. The software suddenly becomes moot.

DO NOT BUY THIS, TRUST ME!

2006-02-08
Turbo Tax really is not a very good product. You are just better off paying someone to do your taxes or if you have a really simple one, just do it yourself. Also, there are so many places online that are free. The deluxe version is complete BS, it doesn't give you anything extra, you still have to download your files just like with the cheaper versions. The customer service for this company is TERRIBLE. I was charged three times on my debit card for e-filing. It took me three different phones calls, during my work hours, and being on hold for 20-30 minutes to get it straight. (All this while talking to a rude person who barely understands me and I can barely understand him). Plus, the extra $60 they had charged me erroneously caused other transactions to bounce and I was charged insufficient funds charges from my bank. That was another phone call during my lunch to fix something.

Pleasant Surprise - Efiling is Free!

2005-11-01
I've used TurboTax for some time and always wondered about the prices I was paying. As I sat down and calculated the total, though, I realized I had forgotten the value of Efile. With this product, I do pay for efile up front -- but then get my money back with the rebate. It's worth it-not really as expensive as it seems at first evaluation!