Customer Reviews
Terrible software and even worse support 
2005-04-11
TurboTax is buggy and the support is terrible! You cannot update your state information after the initial review without manually editing the tax forms. If the field involves computations, you must do these manually after changing it. If you try to re-run the interview, it just brings you to the "finish" screen. I talked to four different people from TurboTax support about this. They say it's a known bug and they have no plans to fix it. If I wanted to manually edit to forms, I wouldn't have purchased this software! If you make changes to the federal, TurboTax state isn't necessarily updated. I received the following ridiculous suggestions from support: clear your cookies (I'm not using the web version); delete this file, but make sure you empty the recycling bin (what??); go to forms and click delete form (there is no delete option). I don't know where they get these ideas, but support isn't helpful when you know more than they do!
Turbotax Failed 2005-03-21
Don't believe the rating of one. A minus 5 would have been more appropriate. After six years of being a faithful Turbotax user, the changes they have made in 2004 are convincing me never to use their product again - even if I could. After purchasing the downloadable version it failed to unzip. Three hours on the phone with representatives in India did not solve the problem. Finally I got them to send me a CD, which seemed to install but hung up on the question "Select a tax return type" that offered zero choices and no pull-down. I can't believe they would release a product that seems designed to frustrate their customers!!!
Worked As Advertised For Me 
2005-03-13
I have used TurboTax products since 1995, with the exception of trying TaxCut last year, which was a disaster. The TurboTax State product had no difficulty quickly and accurately completing tax returns for my state (Minnesota) after finishing my federal return.
As some other reviewers have correctly noted, the name of the product ("Multi-State") is somewhat deceptive, in that you get to choose one state return to file; if you have to file for more than one state you have to pay for additional state downloads. This is the primary reason I gave the product four stars: functionally it was easy to use and intuitive, and I had no problems of any sort with it (I have Windows XP running on a 2003 vintage computer).
This product isn't perfect, but it does a good job, and is enormously superior to TaxCut in every way.
Filing in multiple states 
2005-03-06
As other reviewers have said, this is a single-state CD. If you have to file in more than 1 state, don't make the mistake like I did of buying a CD for each state. You have to buy 1 for your primary state and then download additional states from the "Download State" section within the federal CD. Either that or download from the intuit website. Really annoying! I have always had good luck with turbotax but this is disappointing. Now I have to try to return my (opened) 2nd state CD.
Decent 
2005-02-25
TurboTax State installed without any problems on my Mac, running 10.3.8. The program was free after rebate and I received my rebate promptly from Intuit. The program is decent, although it does not do much. PA taxes aren't that complicated to being with. One complaint is that the program dumped me into a PA Schedule C instead of asking whether I want a PA Schedule C or a PA Schedule C-F. I went to forms and created a schedule C-F, then went back to the interview, and my schedule C-F was there. This procedure would not be obvious to someone who was not already very familiar with this program.
I am not sure why someone would want to pay $14.95 for the State e-filing. There is no rebate for the state filing. So when you file your taxes electronically, make sure you select Federal only, then print out your state tax return and mail it in.
SUPER EASY 
2005-02-13
TURBOTAX MULTI STATE 45 V2004 WIN/MAC
not multistate 2005-02-12
It should not be adverstized on this site as a multistate product. It does not say this term on the box, or by turbotax although the product as "described by manufacturer" on this site as such is misleading also. You get nothing more than what you would get for a download for one state and have to pay for any additional state's forms.
Fails to install on mac OS X 10.3 2005-02-02
As other reviews have stated, this product simply fails to install. It assumes you are attempting to purchase a second state product. This is absolutely absurd. I purchased software that won't even install. Don't buy this. Just buy the Turbo Tax Deluxe and download the state software through it. The rebate is the same and maybe that method will work. If you did buy this, make sure your voice is heard by Intuit. [...]
Turbo State Tax 2005-01-04
Note the following from Intuit which may be the reason for the confusion and why the disks do not work. Possibly I wish they would go back to last year where you received a free state product online, after the Tax is available.
This is the Intuit list:
TurboTax State for Tax Year 2004
State
Date Available for Download
Alabama
December 30, 2004
Arkansas
February 10, 2005
Arizona
January 24, 2005
California
January 3, 2005
Colorado
December 27, 2004
Connecticut
January 20, 2005
District of Columbia
February 10, 2005
Delaware
February 3, 2005
Florida
January 3, 2005
Georgia
January 13, 2005
Hawaii
February 3, 2005
Iowa
January 3, 2005
Idaho
December 27, 2004
Illinois
January 20, 2005
Indiana
December 27, 2004
Kansas
December 27, 2004
Kentucky
January 3, 2005
Louisiana
January 6, 2005
Massachusetts
January 6, 2005
Maryland
January 20, 2005
Maine
January 20, 2005
Michigan
January 20, 2005
Minnesota
January 31, 2005
Missouri
January 24, 2005
Mississippi
January 3, 2005
Montana
January 20, 2005
North Carolina
January 20, 2005
North Dakota
December 27, 2004
Nebraska
January 6, 2005
New Hampshire
February 3, 2005
New Jersey
January 20, 2005
New Mexico
January 31, 2005
New York
January 20, 2005
Ohio
January 13, 2005
Oklahoma
January 20, 2005
Oregon
January 13, 2005
Pennsylvania
January 24, 2005
Rhode Island
February 7, 2005
South Carolina
January 3, 2005
Tennessee
December 27, 2004
Utah
January 3, 2005
Virginia
January 20, 2005
Vermont
February 10, 2005
Wisconsin
February 3, 2005
West Virginia
January 17, 2005
Bait and Delay 2004-12-24
Unlike the Mac Version, the Windows version will install . . . but the installation is nothing more than a promise to download the real program once its available. Moreover, the availibility date keeps slipping for California. First, it was supposed to be available Dec. 20, then Dec. 24, now it says "on or after Dec. 28." Since one of the major purposes of buying the software is to plan my taxes before year end, having it slip to December 28 is naturally a problem. What's more, I am not exactly full of confidence that it will even be available then.
Ironically, the Intuit website says "don't worry, the date on your CD will be the date that the software is available." Um, guys? Then why do you keep changing the date on the CD?
Yeesh.
