Customer Reviews
dont waste your time 
2007-12-10
I gave this thing 2 years to work, and it failed miserably. Firstly, if it gets hot, it crashes, and requires you to reboot it. This happened more or less every 3 to 4 days. Secondly, when I tryed to configure it in access mode only, it would crash, and become completely non-responsive requiring a hard reset of the router. Thirdly, it had this "handy" feature to automatically download and apply firmware updates - attempting to apply this feature also caused the router to crash, and required a hard reset of the router.
I think it is accurate to say that I have spent hundreds of hours over the course of the last two years attempting to make this piece of junk work. It doesnt!
In any case I threw this thing out yesterday, and I couldnt be happier. I replaced it with a Bountiful wifi router, and so far so good. Couldnt be happier.
Hope this helps!
not happy 
2007-11-11
item worked great for a week, then it didn't work. asked for a refund, they said i'd have to ship the item back first then they would send a new one. considering it took about a week and a half to get the item in the first place, i did not feel like going 3 weeks without internet. very unhappy. would not do business with again. but when it did work it was pretty fast
Not worth a much 
2007-11-09
I bought this item about a year ago to replace the old wireless G router I had (slow slow slow!). There weren't too many N routers out yet but I wanted something that wouldn't be totally obsolete and would provide a better signal. The Belkin's range is decent, but the quality is only okay.
Most importantly is the frequency of WIRELESS CRASHES. This think would drop out a couple times a week and I would need to power cycle it to get wireless back up, but the last few months saw an escalation. First it was every night, then twice a day, recently I couldn't use the damn thing for more than a half hour without it taking a dump.
This is an unreliable POS. As many have noted before me about crashes, they are a serious flaw. Skip this product.
Great Router, Better than Linksys 
2007-09-27
I previously owned a Linksys router (I beliver it was a WMP54G). I had nothing but problems with that router. It kept disconnecting me from the internet, I would have to reset it or troubleshoot it. The Linksys finally gave out after two years of use. I purchased this router to replace the Linksys and have never looked back. I will always buy Belkin from now on. Not only has it lasted over two years but I have never been disconnected from the internet. The signal is also stronger than the linksys. I believe that this router even has lifetime warranty so no regrets.
Works OK, but Parental Control was axed without warning... 
2007-09-04
I guess I'm one of only two people who actually used the parental support feature of this router, since this is only the second review to cite this problem.
I bought this router about 2 1/2 years ago, and immediately found the router-based parental control feature one of the best features offered. This worked great for over a year, but then suddenly by mistyping a URL I find that the parental control is gone! After calls to Belkin, a web search and a call to Blue Coat (former supplier of the web-based portion of the Belkin parental control), I find that it was indeed discontinued several months before, with absolutely no warning (the HAD my email address for the account registration).
As was mentioned in the other review, their replacement for it is Zone Alarm, which is PC based, and not nearly as useful or flexible as the original product. Nowhere on the Belkin website is there a mention of the discontinuance of the original feature, nor an apology for the inconvenience.
I find this lack of regard for the customer completely unacceptable, and will NEVER buy a Belkin product again. I feel this corporate malfeasance overrides any other positive features it may have, which were not much in any case given the price.
PreN Router should be titled, "Constantly ReBooting Router" 
2008-06-15
Unless you have lots of time on your hands do not purchase this router..
I never take the time to write these product reviews, good or bad. However, I feel an over whelming desire to warn the router purchasing consumer, I wish I had paid attention to the few reviews when I purchased my Pre-N Router 18 months ago. It requires constant rebooting. As time passes I reboot everytime I logon to the internet, then it started dropping while I was online. As I write this I am connected thru an unknown kind stranger in my neighborhood named Linksys, I am very grateful this person purchased a better router then I did.
FYI, have contacted Belkin support by e-mail (no response), the last time my cable/internet provider did a 3 way with Belkin support. We were disconnected when the questions got very tuff and they lacked a proper response. I believe in finding a positive on any given situation, so here is the positive, Technical support speaks english very well. Thats it, that all I have..Good luck.
2 Years, No Problems 
2008-06-11
I've had the Belkin Pre-N for over 2 years now with no problems. Let me say that I only use this for one other computer, not a big network, and I'm using the matching Belkin desktop card. Would have given this 5 stars except that the documentation and web based set up could be a LOT better, especially for setting up the security functions. I don't seem to be able to "back up" my current settings from the tool, which makes me a little nervous when changing a lot of settings. Otherwise, I haven't had any functional problems the entire time.
Great Range cannot FTP 
2008-06-03
This router has excellent range! Setup is simple.
Sadly you can't upload on FTP using this router. I was wondering if anybody can advise a workaround for this FTP problem!!
Stable, easy to configure, good range but weak signal 
2008-03-16
I've been using the Pre-N since April of 2006 and have never had any of the issues reported here of crashes or dropped signals. Really... NEVER. The signal is received well by my G4 Powerbook, as well as two other networked Powerbooks 75-100 feet away in another building. Both the building the router is in, and the building where the remote users are located, have standing-seam metal roofs... it's even tough picking up local FM radio in this place.
We use the Belkin USB Wireless G adapters (RaLink software drivers download here: http://www.ralinktech.com/ralink/Home/Support/Macintosh.html) There aren't yet any N adapters with Mac drivers that I've found. I get clean signals, if a bit weak. Still, it's strong enough for file-transfers and Internet use.
I've only called Belkin support once, for help configuring the security setup, which is actually easy but I'd never done it before. The help was there when I needed it... your mileage may vary, as in all things.
In any case, the Pre-N router is more highly-rated on C-Net and other sites than many much-newer devices, including Belkin's own N router.
Skype Ruined By Firmware Bug 
2008-02-03
I used this router for over a year, then when I found out that it was responsible for my inability to use Skype, dumped it for the Belkin N-1
Cons:
1. Chops up, garbles and waffles Skype IP telephone service. This is an bug in the firmware that is not acknowledged by Belkin. It does not go away with the suggested firmware upgrades and it cannot be configured away. The problem went away immediately when I used the same computer and setup with a different router (including the Belkin N-1 router) but it ruined my international calls for a year by making it impossible to conduct a conversation and that cost me plenty.
2. Technical support is slow, does not answer questions correctly. Seems like the typical sad story of high-priced, slick US-brand product with penny-a-day Third World outsourced script-reading tech support.
Pros:
1. Very powerful. Wireless will cover all floors of a small house.
2. For a router, relatively complete documentation and setup only moderately complex.
3. Largely decorative LED lights are not overly bright, unlike more recent models that light up entire room at night.