Customer Reviews
Wen didn't impress me 
2008-06-26
I purchased Wen after seeing it advertised on an infomercial. Amazon offered a good price, and it shipped super fast! But the product didn't work for me. I followed the directions for a week, and it made my hair greasey and lifeless. I have thick, curly hair so I chose the fig version as it was recommended for my hair type. The first time I used it my head tingled, but by the second use the sensation was not so intense. I did't really like the scent either. I was hoping it would smell like a fig newton cookie, but honestly the smell was just not very enjoyable. Since the product is expensive, I am now trying to use it up as a follow up conditioner after my regular shampoo, which it work fine as, but defeats the purpose of having to use only one product. For the price, I will switch back to my regular regimen when I empty the bottle. For me, it did not work, and was not worth the price.
No more hair care "system"... 
2008-06-25
I have been using Wen for about three weeks. I have had thick hair at a below the shoulder length for most of my life. It is wavy in some places, curly in a few, and straight in a few. It gets puffy if left to air dry, so (before Wen) I either used a lot of product to bring out the curl, or blew dry and used a lot of product to tame the frizz and puffyness that came from blow drying.
Before Wen, I used a hair care system: one shampoo, another conditioner, a deep conditioner and a leave in smoother. If I did my hair curly, I had a texturizer, mouse, hairspray and a smoother. If I did my hair straight, I added a smoother and hairspray. My regular products were from Redkin (all soft and extreme product lines), Aveda (brilliance line), Giovanni smoother, tre`seme hairspray, cirti shine smoother, frizz ease serums, Dove, Freeman, and Body Shop (honey and olive products). What a mess my shower and medicine cabinet had become!
With Wen, I use only Wen. No joke! I read that this is all you have to use, and was in disbelief. I gave it a try, thinking there was no way this was going to work, but it was worth a shot with the trial kit. I was totally wrong to think it was a hoax. It was fantastic.
After one use, I blow dried my hair with a wide tooth comb and no product. It looked ready to wear. Usually I have to spend about a half an hour and four products to tame the mane after blow-drying, including finishing with either a flat iron or curling iron. But... no. Wen smoothed my hair, it was easy to comb through, it was clean, shiny and soft and it smelled fantastic.
Three weeks later I am still in shock. This product is awesome, and I just ordered more. I have adjusted the amount of leave in product I put in because my hair seems to need just a dime size as a leave in.
For those who think Wen is expensive, think about the other products you buy to clean and style your hair, and realize you will not need them. One product! I also use a touch of hairspray if I curl my hair....
My new problem: Not sure what to do with the multitude of other products still in my medicine cabinet! It's a nice problem to have.
Works Well - No SLS 
2008-06-23
I was in doubt that this would get my hair clean. I have long, naturally frizzy and wavy hair and I have a lot of it. I tend to wash it every 2-3 days so I need something that will really get it clean. I followed the instructions and it seems to have worked really well. I was worried that my hair would be greasy or lifeless without a cleansing agent, but the ingredients seemed to have cleaned my hair naturally.
My hair was a lot easier to style and felt lighter (not heavy or weighed down) and softer, but without the usual frizz.
One thing I don't like, however, is the scent. It smells more like a wild cherry cough drop than "fig". Like a cough drop, it does contain menthol, and I think that explains the "tingly" feeling it gives your scalp. Fortunately, the smell doesn't seem to linger on the hair after it's dry, or if it does, it's a lot lighter because it's not bothering me.
After I styled, I put a tiny bit more in my hair to act as a smoother. It works great.
I feel like the other products in the line might be overkill, it seems to me that all you need is the Cleansing Conditioner. Maybe some hairspray if you wanted some hold.
The ingredients are really straight forward and it seems to make sense. I know that SLS strips your hair and some say it causes cancer. I have been avoiding the chemical-based SLS in the past, trying to use an organic version made from tea or coconut (found in Aveda products), but this doesn't have any form of SLS in it.
I'd say if you are having doubts, just try it. Make sure you buy it off Amazon so you don't have to get all the other products (which I really see no need for) or sign up for automatic delivery (they make you do this off the Wen website).
Overall, it seems to do what it promises.
Used it once, and I was hooked 2008-06-14
All I can say is wow! I have medium length, very thick, and very dry hair with split ends. With my hair you can forget styling with heat, because it's gonna look fried. I've tried everything, but I was always left disappointed and my hair was oily. I used this last night for the first time, and my hair is already looking 100% better. It's soft and shiny. My split ends don't look as dry, and the top of my head isn't oily. I think after a hair cut, my split ends will be gone. Like I said, I used it last night, then slept on my wet hair. I let it finish drying, then I flat ironed it. My hair is still shiny and soft, and doesn't look dry or oily at all. I work as a receptionist, and the first customer to come in this morning said she loved my hair, and I've never met her in my life! I looooooove this stuff! The only cons I can think of are: 1. no lather, you've been trained to lather and rinse, but not much to get over 2. my hair feels oily as I style it, but it definitly doesn't look it 3. the price, but I think it's worth it after I have bought all these other products to tame my hair that haven't given me the results I want. I would highly recommend this product.
Great Alternative to Shampoo 2008-06-12
It's steamy outside and my normally frizzy hair is holding its style and shiny. It also seems to be holding the color better than usual. Between workouts and swimming I've probably washed (cleansed with Wen) my hair 20 times in the past 14 days and my hair feels stronger and healthier than ever. Yes, you'll miss the foamy lather of regular shampoos but the results are worth it. The wetter your hair is to start the better results you'll get. I wet my hair and put in about 20 pumps and then quickly wet it again and add a little more Wen and my hair feels very clean and not weighed down at all. I get best results when I don't use any other product and just add a little hairspray. I've tried all but the lavender and they're all great but the fig is my favorite.
Cleanign Shampoo/conditioner 2008-07-18
We enjoy this product. Our hair feels softer and healthier. On the off days when I don't do the Hair "Wash", I use a couple of squirts of the WEN and work it through my hair. That makes it healthy and I can still it nicely just with the conditioner.
Works for my multi-type hair! 2008-07-16
For the last couple of years, I have been very happy with my hair due to finding the right cut and no chemicals or permanent hair dyes. It looks healthy and shiny and I get compliments on it regularly. And for that reason I was hesitant to rock the boat by trying a radically different hair routine. But I thought that it might be nice to have a combo cleansing conditioner for when I travel and for that reason I decided to try WEN Fig, which looked from the description to be for ethnic hair.
This stuff is worth it. My hair is what you could call multi-ethnic. On my head there is a small patch of relatively kinky hair (compared to the rest of my hair which is mostly wavy or straight). This patch had been problematic in years past because depending on what I did with my hair it would not always 'blend' in appearance-wise or what worked well for the straight and wavy majority of my hair might not work with the kinky part. That's how I know first-hand WEN fig works for most ethnic hair types. It cleans and moisturizes and balances everything. The straight and wavy part is shiny and not greasy and the kinky part has natural moisture. I would recommend to not do the high end number of pumps if your hair is straight and/or fine. So far my hair has not been weighed down and has body and bounce. (I think I saw on the insert that you can combine the different WEN formulas and that might be something for some people to consider. I'm not ready to do that yet because I will continue to use my regular shampoo on occasion, plus it's not as expensive as WEN.)
My routine has been even before WEN to let my hair dry naturally and smooth/flip it in a style in one stroke with an ionic flat iron. I don't use grease or hair aids. I had been doing that before WEN but always dreaded getting to that kinky portion as I'd sometimes go over that portion a few extra times. With WEN it is one stroke like the rest of my hair and it is healthy and shiny and it stays that way all day no matter what the weather.
If your hair is naturally kinky all over using WEN may make you re-think the wisdom of using chemicals or weaves to cover up the natural beauty of your hair. Try it!
good but expensive 2008-07-13
I like the product. I just had a baby and was loosing a lot of hair. My hair was dry and damaged. Wen has helped with both of these issues. However, it seems pretty costly to me. I am not sure if it is worth the cost.
Best product I've ever tried for my hair! 2008-07-10
My hair is not like most. In the back it's very cruly, very frizzy and really dry, on the sides its very curly (like candy curls) but not dry or damaged and underneath I have large curls. So if I used moisturizing shampoo It would leave the back looking good but the bottom and sides would be weighed down. If I used a normal shampoo it would be just the opposite.
Well I tried Wen Fig and all of my hair looked great!! The sides and bottom were bouncy and shiny! But most surprising of all the back was shiny!!! That had never happened until I tried this product! I will never go back to other shampoos!
I also throw 2 pumps in as a styling cream and walk out the door. NO OTHER PRODUCTS USED and get compliments left and right!
Really makes a difference in my dry, curly hair 2008-07-07
I admit it, I was drawn in by the infomercial -- because I am always looking for products that will tame my wild curly hair. While this product does not quite perform the miracle demonstrated on the commercial, it really does make a difference, and at least for my hair, works much better than shampoo, even the fancy salon-style stuff.
After the first use, my hair was smoother, easier to control and more hydrated than it has been in ages. Yes, you have to use a lot of product, especially if you have long hair, and yes, it is a little pricey. On the other hand, I didn't need anything else: no conditioner, no mousse, no styling cream, nothing. You can even use a dab of the Wen cleansing conditioner to soothe the frizz on a humid morning.
To be honest, I can't see this product working too well if you have fine or slightly oily hair. If I've had a tough workout or a long day in the sun, even I will revert to traditional shampoo to get my scalp really clean. But if you're hair tends to be dry or a little untameable, this stuff really is different ... not a miracle, but close!
