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Customer Reviews

Tough, with some fiddling needed to the lock

2006-02-26
Not the prettiest mailbox, but seems robust, and will hopefully finally defeat the vandals. Assembly is pretty easy except for the lock - I had to file out the hole in the plastic to get it to fit, and I also had to file the lock spindle to let it rotate within its barrel.

All in all I would rate it pretty highly, and the price was right

castle mailbox

2006-01-20
I needed a locking mail box that would be teenager proof, unlike my traditional locking wall-mounted box. This "mailmaster storemore mailbox" also resembles a bit of a castle, and actually looks very very nice where I put it, half hidden behind a bush. A neighbor already commented positively on its looks.
I had a bit of trouble installing the lock though. It works, but I don't think its in right. From my experience, I'd have to warn people NOT to hammer the lock into place, even if their hubby suggests it. I am going to go to the hardware store this weekend and try to find a new lock mechanism, and try to do it right the second time around. Other than the lock, no assembly is required... just installation on a short 4"x4" post.
EDIT: IT TURNS OUT THAT THIS MAILBOX IS *NOT* TEENAGER PROOF. I REALLY DON'T KNOW HOW SHE DOES IT, BUT OUR RETARDED DAUGHTER MANAGES TO GET THE MAIL OUT OF IT, EVEN WITH THE FALSE FLOOR TAKEN OUT.

Too bad there isn't a place for a padlock

2005-10-30
I live in a three-unit house, and it would be very convenient if there were a mailbox that locked by means of a padlock. (The landlord doesn't want to deal with changing keys and getting a sufficient number of keys for all the tenants.)

Great mailbox!

2008-07-04
This is a great mailbox. I read the previous reviews, so I knew to expect a little trouble with the lock assembly and just enlarged the hole before assembly. The mail carrier was a bit worried about dropping our mail into the abyss of the base until he saw the locking door for us to access the mail. The price, even with shipping, was considerably less than buying locally, which was a real perk. I did paint it to bring out some texture and make the bricks more realistic looking. I'm very happy with my attractive, functional mailbox.

Great Mailbox for Travelers!

2008-02-10
This is an outstanding product! The design and construction are first rate. For anyone that has to travel on a regular basis, this mailbox's extra storage feature is a great convenience. Assembly and installation are very straight-forward. However, be ready to use some firm blows with a rubber mallet to insert the locking mechanism. It's a very, very tight fight...but a lock should be secure! But the real winner for me on this product is the fantastic customer service from the manufacturer Step2. I purchased this product from a third-party vendor. When it arrived the installation hardware was not included in the box...mistakes happen. I looked up the Step2 web site and then contacted customer service by phone. Not only did I not have to wait forever on hold, but I got to speak to an actual person! The customer service rep was very courteous and simply asked for my contact/mailing information and told me that they'd be shipping replacements for the missing parts. The replacement items were received in one week. I was impressed by the product; but the top-notch customer sealed the deal. I strongly recommend this product and the Step2 company!

very happy

2008-01-28
I ordered 2 of these mail boxes 1 for me & 1 for the neighbors. We've had it now for about 1 1/2yrs. It is still in great shape. Nice when we go on trips, we just lift up the bottom & when the mail gets delivered it drops to the bottom & we don't have to worry about any one taking our mail. Even got my mom to get one just a couple of months ago. I would recommend this to everyone.

Best mailbox for the price!

2007-08-27
Finally got around to installing this mailbox to replace the old standard. Easy to assemble and it fit right onto the existing post. This is the best for storing 'vacation mail'. Having a door on both sides ends the dropped mail into the gutter. Do a little faux painting on the 'stones' to help with the plastic look.

Best of its kind.

2006-08-03
I did weeks of searching for a mailbox which would lock, could hold lots of mail, and look decent in front of a residence. This is easily the best of its kind in all those regards. The others have smaller storage areas but yet are more expensive. Go figure! And to top it off, most are these metal monstrosities which look like they should be in front of a business not a home. Besides which, metals ones are just going to get dinged and scratched over time from rocks getting kicked up by passing cars... or worse if you've got any of those baseball bat vandals that randomly drive by. But this one is made out of some sort of heavy-duty plastic that won't have any of those problems. My husband even had the overwhelming urge to test it by hitting it with his old baseball bat - it just bounced right off with no damage at all. I have no idea what one reviewer meant by "it's not the prettiest mailbox". I think it is very attractive, especially compared to all those metal ones, and agree with the other reviewer who said it looks a bit like a castle. As far as mailboxes go, I think it is quite nice. And you just can't beat having a mailbox which will hold all your mail (even small packages) while you're away on vacation and it be there waiting for you immediately upon your return - no trip to the post office to pick it up and restart delivery! Even my mail carrier says it's the best mailbox she's ever come across.