Customer Reviews
Great Unit; Great Customer Service 
2008-06-25
We've used our GO 700, Gabby, extensively for about 12 months traveling throughout the upper midwest not only for finding backroad routes but motels and restaurants as well. We even hauled her to Washington, DC to help us navigate the labyrinth of roads to find the stuff we wanted to see. It's exceedingly easy to use and the features on their PC software, TomTom Home, make it a simple task to maintain currency of software, maps, POIs, etc. It even includes a feature to backup and restore your GO! And operate your GO from your PC!
Our GO 700 broke today and I called TomTom Customer Service. I has already done the diagnostics prescribed on their website and getting an RMA number and instructions to facilitate an exchange took less than 30 minutes and both calls were people answered by the third ring. Based on other comments here, I think TomTom has dramatically improved their customer support.
The BlueTooth technology is way cool! Say Gabby finds a motel we want to stay at for the night. She displays the address and phone number and will even place the call from our cell phone if we want her to!
Even with maintaining software currency, Gabby has her quirks. For instance, you pull into a town and are jonesin' for Subway. Unless its nearby, Gabby won't find it. There's no facility I've found for keying in a particular restaurant. We were entitled to one map update after buying Gabby and it'd be nice if they included a one year map subscription update given how quickly things change and the lead time that must be required to get it on the Gabby map.
Latest version??? 
2007-08-28
I received a refund after ordering/receiving/returning two TomTom GO 700 as neither was the latest version. It would have cost me additional money to download updates on my new purchase.
The company demonstrated prompt, efficient and courteous customer service.
DO NOT BUY TOM TOM!!!! 
2007-07-09
Well...this product looks great, but the love affair ended there. I was very shocked when I recently bought this unit and found out that the maps are very, very, VERY outdated. It seems as if they are from around 1990 as so many highway updates are not included. Subsequently, the device is more or less useless as every time it hits a new stretch of road or new on-ramp, it gets "lost" and stops giving directions.
I contacted Tom Tom and even though they have newer maps and that they admitted that the maps in this piece of garbage are outdated--they had the audacity to tell me I had to purchase a new set of maps for $110.
So, make sure you add $100 to trhe purchase price, because it will be completely useless out of the box!!
I am a professional who drives daily over a 3 state region and will buy a Garmin and surely encourage you do the same!!!
Tom Tom GO 700 Portable Navigation System review 
2007-06-27
This product has proven to be just what the advertisment say it is. I have used it so far to travel from Maine to Boston, Maine to Atlanta, GA, Maine to Maxwell AFB, AL and all over Maine. I have been very impressed at how easy it is to set up and use. Everything you said would, came with the unit.
I will be buying another one in the near future as my wife needs it to keep from getting lost on long trips. Thank you.
GREAT item 2007-06-21
I would literally be lost with out this. It is sooo easy, I never lose a signal with this model. And I literally use it every day. there are different voices to choose from, or you can just turn the sound off. It is petite in size and convenient for stowing under the seat when parked (less like to be stolen I'm paranoid)
Updated Maps Have Exit names; Glare 2007-06-16
The TomTom GO 700 Portable GPS Navigation System makes travelling so much easier. Save yourself the cost of a hands-free car kitby taking this everywhere with you. Tap the GO screen and get detailed maps while you drive - or make calls through its Bluetooth directions while you're at the wheel. It stores millions of pre-programmed waypoints: Hotels, restaurants, gas stations and more. You can even have directions read to you by the GO 700, in your choice of voices. Over 50 voices to select Integrated GPS antenna Built-in Bluetooth Supports TomTom PLUS services -- real-time information on weather, traffic, etc Compact, portable design - easy to carry between vehicles Box Includes - AC charger, 12V DC adapter, car mount, carrying bag, USB cable
Tom Tom review 2007-06-11
Purchase and delivery was excellent. Technical service was just as great. When I first got the unit and needed help setting things up on the computer they were extremely helpful. My tech even arranged for me to get the most up to date map software free of charge. I was totally happy with my experience. They wanted to make sure I was completely satisfied before hanging up with me.
As with any GPS software, there will always be room for improvement, but so far I'm very happy. Very easy to use.
Very handy navigation tool 2007-05-26
I've owned this little gadget for a little over 4 months now, and gotta say I'm pleased with my purchase. First off, as soon as I powered the unit on, it was ready to go. I was able to figure how to get from point A to point B in a matter of seconds, a feat that makes this gadget extremely user-friendly. Once I inputed an address, it directed me right to my destination's parking lot! It was so dead-on, I thought it was going to tell me the location of an empty parking slot. The hands-free capability on it is outstanding. People that I've talked to through the GPS, say that they can hear me as though I was talking on a regular handset. The speaker is loud enough to drown out ambient noise; wheter from outside traffic or from my radio. It's got tons of neat features too numerous to list here.
Cons:
It seems that Tomtom needs to work on updating the N. American maps quicker or have an update option on its website. They cater mostly to the
European customer. They also need to have an update available for POIs, update the mobile phone brands as well as cell-phone carriers(Altell is not listed).
All in all, this is a great product with great capabilities, that will save you from getting lost.
This is an awesome product 2007-05-21
My husband loves his Tom Tom. We got fast shipping. It arrived the day of our anniverary and he loves it. Thank god I could find another one. Our first one was stolen. It works great and we have no problems with it. Gotta love the blue tooth capabilities!
Money Well Spent!! 2007-05-14
Tom Tom is fantastic!! I'll never get lost again. The directions are easy to follow and the graphics are super. Great Buy!!
