Customer Reviews
Great MP3 player, especially for price I paid 
2008-01-08
I bought this for my wife for christmas and we've had it for almost a month now and we haven't had a problem out of it. I installed RockBox firmware, it seems to have more options to it than the original firmware but if you don't know much about computers/mp3 players I'd stick with the original firmware, it worked fine just not as much you can play with. The battery life isn't quite as long as they advertise but it's good enough. Overall it was a great purchase!
the things I wish I knew when I thought it was a good deal 
2007-12-07
1) that in just a couple years, the battery wouldn't hold a charge and die in 45 min. and you can't change the battery
2) the paperclip (not supplied but don't leave home with out it)Every owner now knows about the papercplip to reset and has one hid someplace.
I gave it a rating of 2 because it held all the music i wanted, the shuffle play worked well, and was a nice music selection away from home.
I now wish I had went main stream and spent the couple extra dollars and bought the Ipod at the first.
i won't send mine to the landfill just yet, but as soon as it quits working on 110, c'est la vie...
I was satisfied 
2007-12-03
I like this iriver although I can't use it anymore lol. I got this in 2005. I know its a bit late for me to be writing this review, but I was able to store more than enough music on this mp3 player. I have actually been a big fan of iriver but they went down a lot. I have had three irivers and this was either my second or third I don't remember but it plays pretty good. I would still have it if my boyfriend didn't start borrowing it did something to it. I don't know what he did but it doesn't work anymore lol. Its small and cute and not very bulky. The only issue I have with this as I had with one of the other irivers is that it freezes a lot. Overall, besides that I was satisfied.
Better than Ipod 2007-11-22
Great MP3 player. Comes with FM tuner so you can record from the radio.
Highly recommend this product.
Definitely worth what I paid for. 
2007-10-30
Pros: Hold a lot of music, very user friendly, great sound quality, very durable, good battery life. Cons are: large (if that bothers you), freezes from time to time, I had a lot of issues getting it synced with my computer. Other than that, It works great.
Iriver 2007-10-14
iRiver's H10 20GB Digital Audio Player is a portable hard drive and digital media player in one. This sleek device feature 20GB of storage space, for all your favorite songs or important images. Transfer your data more easily with the super-fast USB 2.0 interface, and preview photos and text on the bright 1.8-inch screen. The ultra-intuitive interface and convenient touch strip let you access your files just by pushing a button. PlaysForSure - lets you know what digital content online will work with the H10. Just look for the PlaysForSure logo on the digital music website Rechargeable, removable Battery that lasts up to 12 hours Touch Strip Interface USB 2.0 Connection Dimensions - 4 x 2.4 x 0.86 Color - Remix Blue
Long time owner 2007-09-01
First, there is a small level of computer knowledge required to really use this thing at its full potential. Not much, just the ability to drag and drop files in windows. If you can do that, then you do not have to have your player tied down to any software, you can mix and match file types within album folders if you so choose, something that would melt itunes or windows media. The radio is excellent, the battery is decent, the screen is nice, the sound is very good. It looks nice, survives falls easily. The ability to read text files and record voice is good for students. Plus if you carry this around, and you dont really need a thumb drive.
so why only two stars? Cause the longest I have ever heard one of these things lasting was just under two years. Generally the firmware fails somehow and you can no longer transfer files. The mini jack is not of the highest quality (when obviously the mini jack should be the most durable thing about any portable music player.) If you do get one for like 50$ or something be sure to carry around a small paper clip btw, you will need to reset it semi regularly.
3 of 3 I've seen are garbage. 
2007-08-21
I own this, and 2 of my friends own them. They seemed like a great deal 2 years ago, better than the ipod of the time. 3 out of 3 are now almost useless. huge problems uploading files. huge problems with hardware. huge problems with sound and playback.
Buy an ipod. apple knows what they are doing
Works fine with WMP 11 and Vista 2007-08-06
Purchased refurbished 8/07 with my Vista laptop. I like it but struggled with it the first 4 hours, reformatted it (nice feature) a few times using firmware updater program (download from iRiver) and started over. Once you understand it, it is actaully straightforward, but not as intuitive as hoped. Instructions say it works only with Win Media Player 10 but actually works great w/ the latest version 11. My advice - spend time cleaning up Id3 tags (Title, Artist, Album, etc.) before Sync-ing mp3s. Those tags end up being your folder structure for browing the players mp3 folders (by album, artist, etc.). Had trouble prior to id3 tag cleanup, created an inaccesible 'Unknown Artist' folder. My experience, the program that comes with the player for Windows Explorer like-functionality (Copy/Paste mp3s) wouldn't work on both my XP and my Vista laptops (shows 'Disconnected'). Actual Windows Explorer browsing to the player like a USB drive locked my unit up forcing me to push the reset/restart button (with a paper clip) so don't bother, stick w/ Sync-ing in WMP 11. What you save in $$, you'll pay back time spent understanding and making it work. iPod 30 GB more expensive but way easier interface
iriver is a stressful device and beware of wmp! 2007-08-05
Do not purchase an iriver!!!! It will make you miserable and you will end up spending more money than you would have had you bought yourself an ipod and here's why:
1-the iriver works with windows media player (wmp), the worst media player software on this planet. This software is designed to either give you a heart attack or to make you throw your laptop across the room so that you'd buy a new one. It is hard to create playlists in wmp and when u create them, upon subsequent syncing, wmp changes these playlists almost randomly. Some songs get doubled for mysterious reasons. It truly is a puzzle. Everytime you update your playlists or want to simply upload songs onto your player, you'll end up spending an entire weekend, and that's assuming that things are working fine.
2-the iriver firmware has some serious bugs. If you are like the rest of us (majority of iriver owners), then make no mistake, at some point within a year, you will spend an entire weekend downloading and tweaking your playlists only to realize that the iriver will have stopped working. You will turn It on and it will show a blue screen with a clock and an ominous print "system initializing, please wait", which means that you have reformat the player, which means that you'll need to re-upload everything that took you so long to upload in the first place.
3-within 1.5 years, you will realize how terrible iriver is and how stressful wmp is. This will force you into purchasing an ipod. At the end, you'll end up spending the money on the new ipod, in addition to the money wasted on the iriver.
The take home message is:
Spend the extra 200 and buy an ipod; otherwise, you'll end up spending more. If you do not believe me and you think that I am just a mean disgruntled customer who's out there to get iriver, then forget what I said and do the research yourself. Go to google and type in keywords such as "system initializing", "playlists", "freezing on start up"...etc. you will see for yourself that the iriver is a problem, and wmp is even a bigger problem.
Note that when you're synchronizing, all hell breaks loose due to:
1-wmp changes the playlists almost randomly.
2-some files are supposedly transferred to the iriver but they just don't show up in the iriver. You will be puzzled and confused, not knowing what to do.
3-all of a sudden, playlists double in wmp and when you're synchronizing, not all playlists appear in iriver. It's all random I swear. The weirdest thing you'll experience.
4-this is my most dreaded: you're synchronizing, and all of a sudden, iriver encounters a file extension that is not supported by the player. The synchronization processes freezes and the player freezes too. Wmp may also freeze. And yet wmp, tell you "synchronization is progress" when in fact it's not. You cannot refreash wmp and you cannot disconnect the usb and you cannot turn off the player itself. You're forced to turn off your computer by ctr-alt-del method and to reset the player using the paper clip method. It is extremely stressful and time consuming. You will be angry and stressed out because you will feel that you did something wrong, when in fact it's the system that is so wrong that there is just nothing you can do to make right or smooth.
Be a smart shopper and don't even consider iriver mp3 players, unless you are a masochist and you enjoy torture and stress.
Little by little, it is becoming very clear to everyone that apple products are better even if they are more costly. After all, I truly believe that apple products are not only costlier due to sleek design but also due to better performance.
