Customer Reviews
GPS works great on my PDA 
2007-09-01
I love this product. It allows me to us my PDA as a GPS. The only drawback is that it takes a lot of memory, but if you move it to your SD card you will not have a problem.
Brick 
2007-08-07
I've read some of the reviews and they mostly hit the mark. The software is easy to use. The maps are good (up to a point) and the receiver is good at getting a signal. Unfortunately, the company isn't. The maps are outdated when you buy them. You can't update the maps without buying everything over again. The software had to be downgraded to work on my Palm T|X - memory overrun issues.
I too never heard from Tomtom about my gps antenna issue - the battery swelled and stopped holding any charge.
I won't be using their product again.
Not a reliable deivce 2007-05-09
Tomtom maps and application is not a reliable product that you can count on when you are traveling and do not have access to your PC and the disks. This is the second time that the application has stranded me and I am writing this review for others interested in purchasing this program not to get in a situation like I have, and Tomtom staff to read and fix the problem.
I purchased a Tomtom with an HP PDA to travel through Europe (mostly Italy). I installed the software and got an authentication code from the site they specified and started using the device. After about a month of use, and feeling confident that I did not need a paper map, we took a trip to Florence, following Tomtom's direction. After about 20 minutes, the program froze. It would not even respond to a soft reset. I had to take the battery out to get windows CE up and running. After the operating system restarted, I started Tomtom program. It asked me for an activation code. Have in mind that I am in the middle of Italian countryside and not sitting in Silicon Valley. I had to call my office and they went to my office and found the original CD's, went to the authentication site and got the activation code. I found this to be just unreasonably senseless. I appreciate copy right protection, but the people who thought of this scheme must not go out of the office much. I thought of writing a review but did not and latter forgot about it.
I recently bought a cell phone/PDA that has a built in GPS. To avoid having a phone and GPS I tried installing the European map on this phone (it already had the US maps on it). I went through the installation which took for ever and went to the website and got the activation code and tried entering it and it says that the activation code is not valid! So, I call Tomtom support in UK from Germany. The first customer service person was very nice and gave me some advice on how to get an update. I followed the advice and it still did not work. I called the support line again, this time a Mr. Rick answered. This person needs to be assigned to a different department. He basically spent 30 minutes lecturing me on software copy protection. He then asked me to do a hard reset. I told him I did not know how to do the hard reset. He spent another 10 minutes telling me that he is not an HP specialist and that I need to contact HP for support. At this point, I realized that this person was not able to help resolve the problem and asked for escalation to a supervisor. Rick (customer service rep) said that the supervisor would not take my call because I did not do what he was telling me to do (which was not exactly true, because I asked him to help me with the reset and he would not).
I got off the phone and went to the HP site and downloaded the user's manual and did a hard reset. This caused everything to be erased (including my addresses), and Tomtom program to be deleted. And guess what, I call the customer service number again, and they did not know what to do. So, they asked for more time to research the problem and to call me. In about 4 hours not having heard from them, I called again, and this time they told me to download another program that would resolve the problem. I downloaded and it did not solve the problem. I got an email a couple of hours latter telling me to use the original SD card (which is back home) to resolve the problem.
So, to make a long story short, this is not a reliable device and for anyone who has traveled in unknown places, it is a nightmare.
Needs Updated POI 
2007-03-05
Well I just love my Tom Tom on my Treo 650. Works great. Only got me lost ONCE. I was headed to Sixe Flags Great Adventure (in NJ). Used the POI instead of entering the address. It took me to Cherry Hill NJ!!! But its always dead on when I enter the address. If they update the POI, then I would give it 5 stars. Also the GPS reciever should give battery level to the PDA so that you don't have to guess if you have enough juice for the trip.
Works Great 2007-01-29
This system works great on my HP iPAQ rx3100. The display is clear and intuitive. I only have two complaints:
1) Sometimes the satellite signal is not recognized, even when I'm driving the same route I've navigated before, and even when the sky is clear.
2) The most recent map software from TomTom is Navigator 6, not 5. In order to use the most recent maps from TomTom, you have to be using Navigator 6, which isn't compatible with my iPAQ. So part of my recently renovated neighborhood (1-2 years ago) aren't on the map. I'm concerned about using it for a trip because recent road changes won't be reflected. TomTom's website explains the issue as follows:
"Why is my device not compatible with NAVIGATOR 6, even though it was compatible with NAVIGATOR 5?
Answer
TomTom NAVIGATOR 6 includes a number of new features that greatly improve the product. Unfortunately, these features require more memory and processing power when compared to NAVIGATOR 5. In addition, TomTom now offers many new maps, which are larger and more detailed than the older maps. These maps also require more memory and processing power in the device."
As a result, I only recommend purchasing this product if you have a device that is compatible with Navigator 6, so you can upgrade and get the most recent maps.
Excellent navigator in US and Europe 2007-01-14
The vivid 3D navigation view allows a better understand of your current position as well as view any upcoming actions and pointsof interest. Simply click on the icon and TomTom Navigator will lead the way. Choose from thousands of points of interest in more than 50 categories, for instant re-routing past unexpected obstacles. TomTom Navigator USA features the very latest digital maps of the USA and Canada from Tele Atlas and are viewable in a 2D or 3D manner. They give you comprehensive coverage of America and Canada, and even includes islands. However, despite containing more information than ever, they don't take up more memory thanks to the latest memory-saving techniques. The GPS receiver uses Bluetooth technology to eliminate the need for connecting cables, and a new, high performance GPS antenna to ensure the best possible reception. Easy to use - Simple touch screen operation, intuitive interface View route - Review and test the calculated route before driving Dynamic status bar - Improve readability by customizing the status bar Tip feature - Discover everything TomTom Navigator 5 has to offer through useful onscreen tips Multilingual - Voice instructions spoken in more than 30 languages, in both male and female voices Compass mode available - Displays a compass on screen for even more orientation while driving Wireless Bluetooth Receiver - High performance with high capacity battery that lasts all day on a single charge TomTom PLUS offers you traffic and weather information, additional voices, points of interest and much more Screen size varies upon your Palm - PocketPC PDA or compatible mobile phone
Works well with HP 2210 Pocket PC 2007-01-09
4 stars only because they can improve on the software side. I have to exit the application before switching off my PPC (HP 2210) or else next time when I start, it does not find the GPS signal. Now that I have made it a habit, I have no issues with it. Software is really easy to use and maps are pretty good. I live and use it in DC area.
TomTom Palm 2007-01-07
Awesome
awesome
awesome
I travel a lot and never need to rent a Hertz Neverlost system ( at 20 bucks a day ) because I have this.. very portable
TomTom 2007-01-04
It is a cool thing. The product was delivered in timely fashion. There was some initial trouble loading the software, but that may have been a function of our particular PDA. The only complaint was that the instruction manual was not very helpful.
Once loaded, the device works like a charm.
Beta software 2006-11-23
This software should be labeled a beta software until the company works out all its problems, it should be never compared to Garmin or Magellan, I owned both and it does not even come close.
I will start with the pros since it will take the least time to mention.
Pros: Convenience of having a GPS loaded on your phone, the GPS receiver can be left in the vehicle except when you are hiking for example.
Cons:
Inaccurate Maps (we are talking miles not feet!), Difficult of use, cumbersome menus, lack of POI's, Wrong POI locations, crashes often and the list goes on....
Maps:
The inaccuracy of the Maps are incredible and can lead you to a wrong place or miss a free way exit.
Maps are out dated, it did not show streets that have been updated on all map search engines 18 month prior.
You can not click and pan the maps to see the route ahead.
Crashes often, about once every 2~3 days.
POI (Points of Interest):
Again incomplete, inaccurate and difficult to use. For example if you are looking for a certain store and the search returns 6 and let us say the first 3 are approximately 3mi from where you are, you will not be able to select each one to further know more info - all you can do is pick one to get the directions to.
Customer Service:
Not very helpful, not knowledgeable about their products or offers and take long time to answer questions or concerns.
I am disappointed at the product which could have been an incredible for the convenience, I hope that the people involved in making decisions for the company go out and buy some different GPS units and see how they can improve their product, until then it should be, and I say it again, labeled a BETA software.
Thanks for your time reading my review!
