Customer Reviews
Do Not buy!!! 
2007-02-23
I bought this tv refurbished from phillps outlet. It looked great. great picture. Worked for 2 days!!! Then same as others will not turn on, flashing red light. nothing works! Called factory service waiting for them to get back in touch with me. since no repair sites are within 50 miles of me, they cant have anyone come to fix it. I am out of there operating radius. Do not buy spend the extra money on a better tv!
50" philips plasma 
2006-12-15
We bought this 50" philips plasma tv as a factory refurbished model. I think whatever issues philips had with this model, they fixed in the more recent new (or refurbished) model.
I must have lucked out because, so far, it has been flawless. Hd programming comes in absolutely gorgeous. We saw POLAR EXPRESS in HDTV the other night, and oh my gosh! Sharp, stunning, eye-popping picture and digital 5.1 sound! FREE OVER THE AIR!!!! Also Pro sports ( like NBA or NFL games) are so cool! You can't believe how detailed the picture is! DVDs (after we figured out the correct connections and settings) are equally stunning. Especially cool are to watch some of those dvd's of old big screen epics, like NORTH BY NORTHWEST and BEN HUR and AROUND THE WORLD IN 80 DAYS. The detail and color are amazing!
The only major complaint is that I can't strike a happy medium between the hdtv channels and the regular channels. If I get the HDTV adjusted just right, then the regular tv channels look too dark. So, I have been tweaking the settings trying to balance it. I am close.. but I can't seem to get it just right.
A minor complaint is that this TV has a mind of its own! Most everything is automatic... but that isn't so great if you don't want to use the automatic settings. I know what looks right to me and I have turned off the automatic stuff, but then when I come back the next day (or turn the tv off then back on), the tv resets some of the settings back!
No Picture, No Service from Philips 
2006-12-14
Shortly after purchasing this model from Philips directly, we began experiencing drop-out of the picture for 10-15 second intervals. These continued and finally, the TV stopped turning on (or took several minutes to turn on). Red blinking lights on the front panel. Philips service was not hard to deal with, but when we got to the authorized service center, they could not even estimate when a part would be available. Philips was completely non-responsive, refusing to even discuss alternatives. We now have a dead set and no recourse. In fairness, when the set worked, it had excellent picture quality, but it is now a large, shiny object on the wall. If you buy a Philips product, follow some of the other advice and purchase it from a dealer with a no-hassle return policy; otherwise you may be very sorry!
Buyer beware revisited 2006-12-03
The other buyer beware post pretty much describes my story perfect so I won't reiterate. Suffice to say I have a big open spot on my wall where my NEW Phillips plasma is supposed to be. But instead it is in the shop with a one month eta for return due to a backorder part. The shop says that they get about 10 of these TVs in a month. Don't buy it unless you want to tell people about your horrible story. Phillips customer service is a joke as they just keep saying "there's nothing we can do".
Consumer beware 2006-11-06
I purchased the 50PF7320A/37 50" plasma tv from philips online store in Aug 2006. Eight days after i received it the tv wouldn't power on and there was a flashing red LED on the front panel. I called philips to request a warranty repair. I was able to arrange repair with a local TV repair shop that services Philips warranty repairs. They came an picked it up. The problem was with one of the circuit boards in it. They were able to quickly indentify the problem and order a replacement part. The first part order took 2 weeks to even be delivered and then when the tv repair shop received it, it was DOA. The tv shop requested a replacement and then the part was on and is still to this day on back order with no ETA. The repair shop said it could possibly be months before the part was shipped in. So then i am furious i called philips to try to complain but they wouldn't even open a consumer complaint until the part was on back order for at least 1 month. So now i am having to wait over a month even after just having the tv for a week before i can even try to get my money back or a replacement tv. Then just as the 6 weeks had passed since it broke, the tv repair shop was able to use a part out of an existing working set just to get it back to me. Since i had been waiting so long. Now 3 days after receiving it back, the TV is acting up again, the same things it was doing, relays clicking on/off while set is off, before it stopped working altogether, are happening again. Found out that the part is still on back order. Appearently there is defective part that has not been fixed in these unit. Buyer beware, as if you purchase this set, it might work for a short time, and you will have it in the shop for more time then you can probably stand. Philips customer service is a joke, technical service is joke. This unit comes with a 1year warranty, and the additonal 2yr ext warranty costs over $700. if you want to puchase this with a ext. just expect to pay the additional cost with the TV. In thinking back, if i would have know this was going to be such an ordeal. I would purchased a much better set from a better company and possilby even with a retail store such as best buy or someone who you can work directly with rather than going through philips directly. Just wanted to share my experience with this unit. One good note though. while its actually working, i am satisfied with the quality for the original sale price (not including ext warranty). But if its going to break, then whats the point.
Let me convince you why you should NOT buy a Philips. 2008-05-13
I purchased this plasma for my father to give to him for Christmas 2006. By Christmas 2007 I had to buy him a new one. First - notice how all the positive reviews comment on this plasma after owning it for only a few weeks? Check back with them now and see if they feel the same way!
This is a great plasma for the first few months, but after that the problems begin. The sound started going out on the set. No big deal, or so we thought, since we just turned the set off and then back on. Problem solved ... NOT! Shortly after the sound began giving us problems, the picture started flickering. A few months later, we were forced to leave our set off for a few minutes before the screen would reset. About two months later, the red light of death. The screen would no longer turn on! Calling Philips did little to resolve this. Their help was about as useful as the positive reviews written for this product. It seems to me, this plasma offers a decent product until the warranty runs out, after that you're forced to either scrap the system (which I did) or pay the outrageous repair fees. We were quoted at over a thousand dollars to fix this plasma. Considering the price I paid for it originally and the prices now, it would have been foolish to try and salvage this screen.
I guess what I'm trying to tell you is: avoid this plasma at all costs!! Consider the amount of money you are about to spend and ask yourself: Do you really want to take a chance? Purchase a more reliable system and you'll be better off!
Pavillion Electronics 
2008-05-02
I purchsed the Philips 50PF7320A 50" Widescreen Plasma HDTV through Amazon and
Pavillion Electronics.
Pavillion Electronics customer service was awesome and will definitely purchase from them again.
Will NEVER purchase a Philips product again 2007-12-31
I purchased this Plasma 13 months ago, and while I didn't love it to begin with, it worked fine.
Now, ONE MONTH out of warranty, there is "red snow" all over the television, especially in dark spots (shadows, black clothing, etc).
In addition, HDMI 1 has died. DIED.
BUYER BEWARE.
PLEASE STAY AWAY FROM THIS TV 2007-09-07
I bought mine in January 2006. I was quite pleased with the set initially. In September 2007 the set started flickering; then it only the top half of the screen will show and then revert to a full screen after about 30 minutes.
Philips customer service cannot/will not help. A $3000 plus TV set ought to last for a little more than 18 months.
Please look at other brands and STAY AWAY FROM THIS PRODUCT. And, please Google Philips plasma tv sets and see what others are experiencing with Philips' products.
Too bad can't rate 0 stars 2007-04-06
The product and service is as bad as the ebay seller we purchased from- admarkproducts who sold unit refurbished under fraudulent claim that it was covered by original manufacturer's 1 yr warranty. On delivery and for two months we tried to verify the new registration warranty status. Once we got it plugged in we found the sound board was fried - horrible noise. Philips call center reps continuously followed mindless script affirming our warranty, but their web page never updated. Impossible to get any other Philips contact information. Eventually a rep called us, left message informing unit we purchased is 'unauthorized refurb'. Finally, after some 2 hours on the phone to Philips rep in Manila, explaining situation and faxing the paperwork for the 16th time, another rep called back, apologized for confusion, out of 'courtesy' extended us a gratis 90 day warranty. Then we had to pull teeth to get the local town dealer to service the unit as they had severed ties with Philips. Great, they replaced the sound board. Now as of tonight, mid-movie, the unit shut itself off and nothing will blink but a red led under the screen. Here we go again. Philips website expands on this condition on a number of its units, providing the enlightening: 50PF7320A/37 Power/battery Question My set is dead, has no power, and/or the LED is flashing. Answer Unit likely is in need of repair. Call Philips contact center at 1-888-PHILIPS (1-888-744-5477) for further assistance.
Oh boy, can't wait to check how the weather is in Manila again. Or maybe Tierra del Fuego this time... All thanks to admarkproducts, the liar on ebay. Highly recommend paying extra for top notch warranty if you fall for this consumer failure.
