Customer Reviews
Pray you won't need support 
2008-08-28
Needing to update my tools to manage partitions and backups, I purchased licenses for several Acronis products (True Image, Drive Cleanser, Disk Director Suite) a year ago.
Months after my purchase, I exchanged my portable computer with a new one, this one coming with Windows Vista Business preinstalled, in Brazilian Portuguese. After some time trying to make Vista behave, I resolved to install XP Professional for my work, but leaving the partition with Vista intact for any ocasional future use. Disk Director to the rescue! After hiding the partition and creating a new one, installing XP normally and having everything set up and running, came the moment to use the so-called "Boot Manager" to allow me to chose between Vista and XP. And I had an unpleasant surprise when I saw that Acronis Disk Director Suite 10.0 didn't recognize the partition with Vista, even when the product is clearly marked as compatible with Vista.
After contacting technical support, I was told that Disk Director Suite 10.0 had a bug recognizing non-English versions of Vista, but this bug was corrected and would be fixed in the next build of the software. Days later, I got a message asking me to close the support ticket, as the issue was "resolved to my complete satisfaction". I beg your pardon? As I had nothing but an allegation that the problem was fixed, but I still wasn't able to use the Boot Manager, I said that I didn't agree to close the ticket, and certainly wasn't "completely satisfied" with the solution at the moment.
Well, now four months have passed since the problem was "resolved". Guess what - not a single update was released for any of the products I bought (since I purchased them), and I am still not able to use the Boot Manager. Before purchasing this product, make sure that everything you need works as it should, because should you need any correction, you are on your own.
Disk Director 
2008-08-24
I recently purchased the Acronis Disk Director for the purpose of partitioning my disk. I have never done this before and it was easy to do. After that I added a second disk to my system and used Disk Director to format and partition it also. Works great and easy to use.
Performed as Advertised - I am Pleased 2008-08-11
This was my first time to partition a drive. I am an experienced user and it still took me a few tries to get it. Acronis has received great reviews and this product performed as advertised. I am pleased.
Did Exactly What I Needed 2008-07-20
This software worked perfectly for me. My aging, but serviceable, VIAO desktop with XP came with a small c: partition and a much larger d: partition. The c: partition was so full that I could not download large files or install new programs. In fact, I had to delete some stuff just to get the Acronis software installed. The Acronis wizard to resize partitions was very simple -- a couple of mouse clicks, adjust a slider to specify how much space to transfer from the d: partition to the c: partition, another mouse click, and sit back and watch it get done. It solved my problem and added a couple of more years to my desktop.
I haven't used the many other functions available, but I can say that the resize function is robust enough to compensate for my initial mistake. On my first try at using the resize wizard I hit cancel midway through, which was taking a big chance. I had forgotten to turn off my screen saver, which may or may not have made a difference, and I had not adjusted the space allocation slider, which would have transferred way too much space to the c: partition. The program continued with step 1 of the resize function by taking away 40 gigs of space from the d: partition before recognizing the cancel request. When I checked the partitions, I found that the c: partition had not been increased in size (step 2 of the algorithm), but the d: partition was now missing 40 gigs. I ran the resize wizard again, this time specifying that the d: partition be increased by 40 gigs, but when it asked which partition to take the 40 gigs from, I left the boxes unchecked and hoped for the best. It worked perfectly. The Acronis software took the 40 gigs from unallocated disk space and reassigned it to the d: partition, thus returning my system to its original configution. Finally, I ran the resize wizard again with the screen saver off and the space allocation slider properly adjusted, and it worked exactly as I described in the first paragraph. So in spite of my best efforts to screws things up, this software did exactly what I needed done.
Did what I wanted it to do 2008-07-06
I have a newer ACER laptop. ACER creates four partitions on this notebook (and others, with two partitions "hidden"), most notably a C: drive for applications and a D: drive for data. I, personally, have never liked multiple partitions and always have more apps than data. So, after a few months, the app partition was filling and the data partition was not. If I could have my way, I would have only ONE partition, a C: drive. For backup of this ACER, I use an external drive and Acronis True Image s/w. This s/w saves a complete image of EVERYTHING on the drive, including ALL partitions. I have used Acronis for several years on other computers. Running Vista, things have changed so the old "Norton Partition Magic" doesn't work anymore. Acronis Disk Director s/w claims to work with Vista so I purchased at a good price from an Amazon seller. Desire was to increase the size of the C: drive while decreasing the size of the D:. Left the other two ACER defined partitions alone because I was afraid to mess with them. Before running Disk Director, created an image of the whole drive with Acronis True Image just in case. Change in partititioning was successful although there were a few scarey moments when Acronis said it had to "repair" something. Bottom line, Aconis Disk Director worked and this seller provided a better value for this s/w than some others.
Dangerous - Crashed My Windows XP PC 
2008-06-28
You Get 4 Products in 1 Package! Includes: Acronis Partition Expert, Acronis OS Selector, Acronis Disk Editor and Acronis Recovery Expert. This comprehensive workstation partition and disk management suite that combines a number of previous Acronis products into one solution.
Very Good Product 2008-05-25
Acronis Director Suite 10 is a very good product, if you need to repartition your Hard Drive, especially if you have data on it that you don't want to lose. It also has the ability to recover lost partitions and data. Allows you to run multiple operating systems on the same Hard Drive. And it has the ability to boot your PC if you crash.
Confusing, Unituitive, but it worked 2008-05-03
I purchased this product to change the size of disk partitions. The product came in a box with a page of instructions that essentially told me to put the CD in my computer. I did, and as instructed installed the product on my XP home PC.
I then read the section of the manual regarding my problem and tried to change the size of the partition. The program took my instructions, told me to "commit" to make the changes (operation-commit) which I did. I was instructed to restart the computer and during the restart before Windows started, things appeared to happen. Windows then opened and I anxiously checked the disk sizes--nothing had changed. I repeated the above several times with similar non-results.
I consulted the manual, there was no instructions about this problem. The manual was jargon filled and almost unintelligible to an average computer user (me). FYI I had run disk check and defragmented the disk, as directed, before starting. I checked the Acronis web site and found it similarly uninformative. Mainly directed at getting you purchase other problems. The knowledge base was virtually empty of information. There was no troubleshooting section.
As is often the case the forum (at the Acronis site) was helpful, though scary. Many people were having similar problems. There were horror stories of disks being "ruined", being permanently trashed, but also a few nuggets of information.
One of the forum exchanges suggested booting in the safe mode from the Acronis CD disk (which has startup software). Those downloading the program presumably can create a similar disk from the download. For me starting from the CD did the trick. The program opened automatically and I made the change in partitions without difficulty.
I went back to the manual and found reference to using the CD as above and it states "you may need to use the bootable media: (1) after a serious Windows failure or (2) to work on a Linux based PC." It didn't recommend this for routine problems.
In short the program worked but only after finding a fix at the Acronis forum that was not suggested either at the website or in the manual. I'd be cautious with this program, as it can do irreparable harm to your computer--check out the Acronis forum site before buying.
Does It's Job 2008-04-10
This product does exactly what it's supposed to do.
I built a new pc and got ahead of myself when formatting the hard drives i set only 10gigs for my C:/. didn't take me very long to start getting that annoying "not enough space" message lol.
This product helped me move around the space to fit my pc perfectly.
Wasted my money on this one... 2008-04-04
All I wanted to do was add a partition to my hard drive on a Dell Laptop running XP Media Center Edition. Set up DD to do just that function and my system locked up with out performing the task. Tried again with same results. Now when I start DD it stalls out when doing it's initial analysis of system drives and partitions. I no longer have any confidence in this software and will stop using it before It does something I can not recover from...
