Customer Reviews
Good software, bad manuals and explanations 
2006-12-12
NERO 7 Ultra Edition is an extremely comprehensive suite of software. Unfortunately, most of the applications contained within are more than most people (including myself) will ever need. Perhaps, this suite should be broken into three or four different products and sold seperately. For example, they could easily sell a DVD authoring product, a CD authoring product, a back-up ultility and music/MP3 software.
Pros: When you figure out how to work the individual components of this suite (see cons), they work well and seamlessly. I like its ability to combine VOB files into one file and then export it into a variety of different formats using Nero Vision. Nero Recode works well if you have burned home movies onto a DVD+R DL disc and need to switch it onto a single-layer disc for family members who do not have DL technology. The utility for burning data CDs or DVDs (the classic Nero Burning ROM)is quick and painless. I don't use the other applications much, but you have to be careful that Nero doesn't make itself the default player for all types of media.
Cons: The website is poor and the instructions are difficult to follow if you can find them. The FAQ section is out of date and doesn't address the major questions that I had when trying to figure this software out (possible it is a language issue). There are not even user forums to discuss problems with the software like many other companies offer. The software update utility did not work for me and I was unable to use it for months and therefore was unable to fix a bug that occasionally lead to a fatal Windows XP error. If you can update to the newest version (instructions to follow), things work better. I never had any compatability problems with my drives that I have seen a lot of people complain about.
Fixes: If you are unable to update the software usning the update utility, the following worked for me:
1) Download the latest upgrade from [...]
2) Using control panel (add and remove programs), remove Nero from your computer.
3) Install the new upgrade from your hard drive. The installation program will detect your valid software serial number and install the new version of Nero 7 Ultra. Be careful that Nero doesn't make itself the default player for all media files during installation.
4) The new update utility works 1000x better than the old one and there should not be any problems. The new version of Nero 7 Ultra is far superior to the original version as well.
Of course, the instruction on the web site do not tell you that you have to uninstall the old version before installing the new version. It took a long time and a lot of frustration to figure it out.
Overall:
1) The software worked very well for me. It worked faster than other applications that I tried.
2) The web site is bad, at best. The documentation is bad, at best. The update utility included with this suite is non-functional, but the upgrade works very well.
3) I give this high marks on the software performance, but subtract for simply too many applications included and for the horrible customer support and bad web site.
4) Since I value functionality over customer support, I give this 4 stars (I would give 3.5, but that is not an option).
I Resolve the Rating Discrepancies! 
2006-12-06
When I considered purchasing this product, I was confused to see that some people thought it was great, and others thought it was terrible. I couldn't understand why there were such discrepancies in the reviews.
After I bought it I understood: For some of the things it does, it works fine -- no problems. However, there are many major bugs in the software, and if you need one of the buggy functions, you'll be sorry you bought it.
Examples of some problems:
1. If you burn an audio track entitled "Blue Fog" Nero will give it the title "Fog."
2. Every time I run a backup, it tells me there was a write error, but the backup seems OK.
3. I backed up every file on my drive, but when my system crashed, there were problems that prevented me from restoring my system.
4. It has blue screened my system one time.
5. Many commands are poorly or not at all documented. For example, the wave editor has a declipper function, but there is no documentation on how to use it.
So, I'd recommend that you look instead at a competing product.
Good luck.
nero 7.0 
2006-11-10
This is very BAD---doesnot work and really interfers with other programs. Almost impossible to remove it.
Excellant 2006-11-04
I would recommand this software to anyone that burns DVD/CD. It is user friendly and easy to navigate.
Nero 7 Ultra Edition 2006-11-02
One of the best programs that I have to work with CD & DVDs
toms facts 2008-06-11
I cannot download this product to my computer because it is not compatible with windows vista.
Stay away from Nero & Ahead software 2007-12-24
Buggy bloat. And I thought Microsoft was bad. Nero used to be the best through version 6. Not anymore, stay away. You will find your windows corrupted, bugs in every module, $1.29/minute "support" by phone (you are supporting their mansions), and the program is very difficult to completely remove. Roxio or one of the free burning programs is a far better choice.
Frustrating at best 2007-12-15
This program has wasted SO MUCH of my time, rebooting, trying to figure out what I am doing wrong (only to find it wasn't me), and scouring their website forums for help. I still use the DVD authoring portion, as I am still trying to get familiar with the Vegas Video DVD Architect program (which appears to be much better), but even the DVD authoring portion of this seems designed for gradeschoolers as it is very limited in the variety of layouts/buttons/etc. it will allow you to use. The forums are usually of no help, as it is populated with aging Nero lackeys trying to tell you that what you want to do with their limited software is a flaw in your creativity, not their software! The CD-rom itself is not sealed within the package, so MAKE SURE YOU WANT THIS before you buy it since the disk isn't sealed and never was (I got mine as a gift that I changed my mind about--the store we got it from had it on the shelf with the security tape already breached by another customer who apparently brought it back and my significant other didn't notice this before taking it off the shelf. When we tried to return, they wouldn't accept it back because the disk inside was also not sealed).
If video quality is important, again AVOID--this program tends to want to re-encode just about everything you throw at it--it's definition of DVD-compliant is a very narrow one and you may end up waiting hour after hour for a re-encode to take place, only to find a big red error message when you get up in the morning--a message never deciperable or vague at best (could not insert file. Click OK). thanks.
I hope potential buyers of subsequent editions read these reviews before purchasing ANY of the Nero products. Skip this lemon and go right to Vegas Video and Vegas DVD Architect for your DVD-authoring needs.
Terrible, Terrible, Terrible..... 2007-08-03
Full of bugs, lack of technical support-CD and MP3 files skip-can not burn CD's without clicks. Impossible to to fix. Don't waste your money!
BEWARE 2007-05-15
I run a older version of Nero software. It is still upgradeable (according to them). I bought one of their plugin pkgs (downloaded). I installed it and it promptly broke my Nero version to the point I had to uninstall both the new pkg and my Nero version and then completely reinstall the previous Nero pkg.
I got NO help from their customer support.
I GOT A REFUSAL to refund my money.
So, BEWARE, you might get screwed too.
![Software: Nero 7 Ultra Edition [OLD VERSION]](http://ecx.images-amazon.com/images/I/41778N1RS4L.jpg)
