Datapilot Pix'N Tunes :: Education by Design Store

Customer Reviews

Perfect ...except!

2007-02-02
I really don't know why people say that this product is bad! To be honest I got it and installed and it worked fine no "virus" type thing or what ever. BUT!!!!! DO NOT BUY IF YOU HAVE VERIZON(well for the RAZR at least)!!!! There is no hope sadly, I have a Verizon RAZR and all I could do was put my pix on the computer. I tried with the the V3c and mine the V3m. Nothing, My friend has a RAZR V3 and has the best ringtones EVER! Everything works! It sounds wonderfully clear. Trust me everything worked! And if you have Verizon don't even Wing it the block ALL their phones from Data Transfer Software even the Motorola ones so you have NO HOPE! But if you have another phone or service provider buy this it's great!

Flashback to Windows 95

2006-12-10
This software promised a lot but did not deliver a single one of the promised features. I spent over 10 hours trying to get this thing to work. I contacted tech support through their online support site feature. I received a fast response which crytically guided me as to how to install the proper driver for the usb cable for my phone. The computer now recognizes that a Susteen cable has been plugged in with a phone attached but will not do anything with it. Launching the software causes an endless string of error messages about stuff not installed or loaded properly although I did reinstall it and repair the installation several times. Tech support is now unresponsive and telephone support has NO 800 number. It is only open 8 AM to 5 PM Pacific time on weekdays when the rest of the world works for a living. This whole experience reminds me of 10 years ago when installing software with Windows 95.

A virus in the making.

2006-04-02
Well it's not a virus, but it might as well be called that. After purchasing and intalling the program, I notice that the program didn't work. So, I tried to erase it from my computer and hopefully I just needed to reinstall it. WRONG! THE DAMN THING NEVER LET ME REMOVE IT! I EVEN TRIED TO TAKE IT OUT THROUGH THE CONTROL PANEL AND IT WOULDN'T ALLOW ME TO REMOVE IT! The program has been a pain in my computer for weeks now. So please, AVOID THIS PRODUCT AS MUCH AS POSSIBLE. The online help from their website sux or shouldn't even be called help. Just a waste of time by reading though a list that doesn't help. I HATE THIS PRODUCT AND WISH ALL IT'S UNITS DESTROYED! I'd have a better change with something strange in the internet. I HATE IT! I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT! (Like how the program continues to re-install itself when you don't want it to) I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!I HATE IT!

Very Bad

2006-02-25
First iam not completely knocking data pilot products, in fact i may try them again. my phone was on the chart lgvx8100 but the software would not recognize it at first the website would mot accept the serial number, after i email them and i recieved no response. i return to the website and all of a sudden it accepted the number. then the sofware problems persisted. maybe i had the wrong version but my phone was in the book. maybe i will try again another version, maybe, BUYER BEWARE.....

waste of money

2006-02-18
product did not work with my phone (samsung SGH e317) with all the
latest drivers installed.No help from customer support.For me its
awaste of money.I bought another product- Handset manager by mobilaction,had no problem instaling and using the product

Poor performance

2008-07-15
I bought the data cable, and then downloaded the software from their site. First of all, the photo downloading software doesn't work. It starts to download, then fails and tells me to reboot my phone. It does this over and over. The only reason I bought the product was to download photos, which it will not do. Second of all, AFTER you buy the software they tell you that they will charge you $9.99 to return it - even the downloaded version. I am going to return the cable and dispute the charge on the software, because it's a defective product that doesn't work.

Wish I could give it negative stars

2008-05-20
What I sucky product. Installed the software, did an update and my phone was not listed in the software even though it was on the website. I emailed techsupport and it took the, 5 days to get back to me. They said to do another update so I did. This time my phone was on the list, selected it, it was detected and said it was ready to go and that my phone supported both features of the software. Then when I tried to transfer an image or whatever or a song to the phone and it says that my phone is not supported. I decided to to look into a refund and find out that they charge a $9.95 processing fee to refund the download-able version!! I only payed 16 for it, what an awful company and an awful product. Stay Away!!!

not to happy

2007-08-06
I suppose if your phone is supported by this product it would be fine. I can't really say because my phone didn't work with it. Although I was under the impression that it was supposed to. After it didn't work, I went directly to their website and downloaded the version that was supposed to work with my phone and so far it hasn't worked either. I can't even get the program to launch. I've tried to email them about the problem and haven't recieved anything helpful. The one message they sent to me didn't help. I haven't had a chance to call the service phone number yet due to lack of time, but that is my next step.

If you buy it make double sure that your phone is supported first. Otherwise it is a waste of time and money.

A waste of money and time!

2007-05-17
The Pix n' Tunes can deliver neither! The phone-end connector is poorly designed and looses connection easily if moved slightly.
The software goes through endless installations of drivers and still does not "find" the phone (Verizon LG-VX5300), or rather it will at times identify the phone but then refuse to communicate with it.
I would expect better from a piece of shareware.
You would think that with so many camera phones out there that somebody would have a workable transfer solution?

Worked great, comes in very useful!

2007-03-10
Program was a little tricky, but after about 5 minutes of messing around it was very easy to use. Comes in very handy and worth every penny i spent.