Customer Reviews
Another Pop 
2008-01-26
I have had the 50" Zenith 1yr. 10months. Last night a loud pop and then no picture. Fortunately I bought extended warranty with Best Buy. Bad news, two weeks before they can come out.
details on reviews, please! 
2008-01-13
For those of you who have had the "popping" problem, it would help the rest of us owners (whose TVs are still fine after well over a year) to know:
(a) What was the manufacture date of your TV?
(b) When did you buy the TV?
(c) What time of year (month/season) did it "pop"?
(d) What is your setup? Wall-mount? Stand?
(e) Is the area behind the TV well ventilated?
*The previous few questions are only because plasma TVs use a lot of power, and of course will run hot (just feel the back after a couple hours). One of the number 1 rules to owning a plasma is to use it in a VERY well ventilated area.
(f) What were your TV settings most of the time? Brightness/Contrast? Low/Regular power?
(g) How many hours a day did you typically run the TV?
I only suggest that people update their reviews with more info, because it might make a difference as to how the owners of working sets continue with their current setup. If it turns out many of the "poppers" were hung on the wall in a room with no venilation behind it, or right up against a wall, or anywhere near a heater/vent, or left on for several hours at a time - that's going to make a huge difference, and it might help others save their TVs from the same outcome. The average owner might not be aware of the proper care and setup of their plasma, which could lead to some (of course not all) of the unhappy buyers of this TV.
Just a thought.
Does misery love company? 2008-01-07
Add my name to the list. Yesterday it went pop and went black. Zenith will do nothing in spite of hundreds of similar complaints that I have read already this morning, and probably many more. Have had the set for 18 months and it was beautiful until....
I can't get my old 25" RCA to break down after 20 years in the bedroom so I can justify an LCD, but this set costing 2800 does not last and Zenith only provides a 1 yr warranty-maybe they knew something.
This is an update-6 weeks later. After first saying NO, Zenith agreed to extend the warranty on the parts and I had the set repaired on 1/18/08. Had to pay $214 for labor, but this was covered by AMEX, because of its policy to cover repairs double the mfrs. warranty up to one year. Well, today, 3/5/08 the set blew again, same thing. Zenith has agreed to cover the parts and the labor should still covered, hopefully, by the repair shop. Even with Zenith trying to do the right thing, it is obvious that the inconvenience and poor quality is an issue. Soon it will be two years and no one will cover the repairs. My next purchase will be an LCD, most likely Sony or Panansonic. Goodbye LG.
UPDATE UPDATE-LG now says I have to wait 2 months for repairs due to a backorder on the parts. Do you need any more justification to stay away from this company?
Don't buy it! 2008-01-06
I bought this Zenith plasma tv, exactly 1 year and 8 mos ago from Circuit City. Paid $2400. At he begining everything was awesome, but,...it popped yesterday.
Of course, like many others people, I trusted Zenith to be a product of good reputacion and quality, WRONG!!!..I was just another sucker, and by trusting this product, I did not buy any extended warranty.
I don't recommend this TV at all, they (Zenith) should have a recall on this BAD product. Sorry for you people that still think it's ok to buy it anyway, you'll regret it later as I do now.
DON'T WASTE YOUR MONEY
Excellent Picture and buy 
2008-01-06
I bought two 50" plasma Zenith tv's off of Circuit city.(1080)
One in Dec. 2005 and another in August 2006.(same model)
No problems after two years and great,picture and
buy for around $2000.
I also have two 50 " Plasma Panasonic tvs(1080) in upstairs
bedrooms. The Panasonic sets were way more expensive($4000) and one
of the tuner boards failed after 3 months use.
I think the picture is BETTER on my two less expensive 50" Zeniths
tv's than the more expensive Panasonics.I'll buy another Zenith when
they come out with a 60"+ set anyday. Great Buy and good quality,I've
had no Problems after "TWO" years on BOTH Zenith sets !!!!
add me to the list of LG & Zenith popping noise 2008-05-30
i have an LG 50" plasma, got it from Ultimate Electronic in 06, about 2 hrs ago the famous popping noise that every LG & Zenith customer have been waiting for came to me, now no picture or sometime very dark.
plan to call them tomorrow ...
ill never buy an LG or Zenith again...
Pathetic! 2008-04-26
Bought the Zenith Z50PX2D in July of 2006. Tonight the infamous POP occured.
After doing a search for what the problem could be, I've realized there are TOO many malfunctions with this product.
I called the LG support, tech guy basically said too bad. But was kind enough to offer me phone numbers to service centers which are over 100 miles from my home.
No way will I pay to have this thing repaired, as so many others have spent more money only to have it POP again within days or months.
Not only is it a disgrace for a company to knowinly manufacture such a defective prodcuct, it is a shame on how many tons of trash this TV is adding to our landfills.
If anyone knows of a class action lawsuit has been filed, or knows how to start one, please contact me.
You will need a new one every two years! 2008-03-11
Bought the 42" version in 2003 - completely dead by 2005. I was convinced into "upgrading" to a 50" in Dec. 2005 - Just died yesterday again... completely without warranty, so far my "early adopter" status with Zenith has cost me about $8,000 - and I have two funky things to throw out that the trash guy doesn't appreciate. JUNK.
Another victim 2008-03-04
Wow, you never really think that it will be you. I didn't read reviews about the Zenith Z50PX2D so I'm not kicking myself that I didn't listen. I do regret that I bought the piece of garbage. I did buy the extended warranty, but that seems small comfort considering the problem is likely to keep happening. Circuit City sold it!
Another victim of the POP! Twice 2008-03-03
I bought this TV from Circuit City just under two years ago. About 5 months ago it popped for the first time. I did my internet research and discovered this common problem and contacted LG, who covered the parts expenses, I just had to cover the $350 for labor. They said they would only cover these parts once, which screams to me they expected it to happen again. Well, 5 months later it has popped again. I can't possibly afford the module that needs to be replaced...again. So now I have a $3000 piece of garbage. Learn from me, don't buy Zenith or LG, they don't stand behind their products. I defiantly learned the hard way. Always get a reputable brand and always get the extended warranty even if you will have to fight tooth and nail to get the product covered (which you always do with extended warranty, it's still much cheaper than having to buy a new set every couple of years. I'm now looking at Magnaovox and a few other brands...but never LG or Zenith again.
