Customer Reviews
Very disappointed 
2006-05-19
I bought PC-Cillin because it has 4 stars in Amazon rating, which is much better than McAfee and Norton. But I am wrong. Before installed PC-Cillin, everything is fine. But after installed, I can not access my yahoo email. After calling customer service two times, even uninstalled PC-Cillin, I still can not access yahoo email. Now I have to re-install Windows XP. It will cost me a lot of time. Anyone knows what wrong is?
Finest Internet Security Around! Take your PC-Cillin! 
2006-05-11
I was using other internet security programs in the past. All had their pros and cons. I decided to switch to PC-Cillin 2006 Home Security Pack and it is the best available!. It has both virus and spyware protections built in. The scanning is quick and the updates are easy to get. Plus this home security 3 pack is able to be installed on 3 computers, a bargain. All in all I am sold on this easy to use and comprehensive software product. I highly recommend this product to all! Amazon.com as usual had the best price.
PC-cillin Internet Security 2006-04-02
First I would like to state that sooner or later every computer
user will come in contact with some problem with an Internet
Security program. They are human made and not 100% fault proof.
I study and work in the IT field and was first introduced to
PC-cillin through Trend Micro's product Housecall. Soon after I
tried out the trial and have finally bought the product. I LOVE
IT!
I have used several of the other "major" anti-virus suites
available and have had tons of problems with them. McAfee after
one uninstall had bedded itself so far into the computer that I
had to completely reformat the PC to gain functionality again.
Norton to say wasn't much better.
If you are installing on a "clean" PC where these other software
suites have not been, I have not had a problem. I have
installed/uninstalled PC-cillin many times each time running
smoothly.
The software has been a valuable asset protecting my PCs by
alerting me to virus threats and even hacking threats that were
not even on my network but on my ISPs network. As well as
protecting my network from one single computer that received a
virus by shutting off traffic to that PC.
I can understand where some of the other problems reported with
this software may occur if the person a beginning user or just
unfamiliar with the framework of the software. But if you already
have some experience in how to set this type of software up I
really do recommend you give PC-cillin a try.
It is a sleak program, easy to install, easy to customize, and
really goes above and beyond with alerting you to possible risks
and threats.
With all its competitors out there I would choose PC-cillin over
the rest any day of the week.
best protection for a PC 2006-03-31
I've used several other protection packages over the years and am please to say that last year found trend micro. Their internet protection is imho the best. Easy to install, doesn't eat up system resources, updates regularly, doesn't conflict with other programs.
Currently installed on 6 systems and I have no complaints at all, only praise.
Good but with some minor hichups. 
2006-03-30
It seemed like it took forever to install this software. After properly uninstalling my previous software (norton) and all of its registry enteries, I began installation. My initial problem was that as I own 3 computers, and was running PC-Cillin one one of them, I had problems registering this software....even though this has its own serial number. It is rather amusing that as I purchased a multi pack...the registration process makes no allowance for those of us which own multiple computers. As of 2 days later I am still waiting for a fix.
The rest of the installation was easy...it tiresome ( I live in a rural area and have to use dial-up). All was a smooth install except for the lack of error message, when line noise dropped connection (I did not figure this out until after I had performed my first scan and was informed I did not have the most recent version of anti-virals). Decent GUI interface, but clunky. I would rather the development money goes into the software anyway. IF you are a new user it might be more confusing...but the quick start guide is reasonably set out...once you figure out that the order on the quickstart guide is different than the order on the program interface. I am reminded of what Norton used to be like before it sold out to marketing companies/spyware/greyware providers without telling us consumers.
I would recommned this to anyone. My only caution is to READ THE DIRECTIONS before jumping into the install. But shouldn't even experienced users do that? I just wish the quickstart guide checklist was in the same order as on the interface. I am confident because of my past experience that I can get the registration problem fixed...when someone who is a native english speaker reads my email to customer service. Dont bother calling the phone number, by the accents of the staff it just goes to a call center outside of the USA (probably in India).
I would rate this 0 stars - DO NOT BUY THIS 2007-01-04
This program causes my computers to blue screen. Trend Micro has been contacted twice, but have not responded.
Finally a Great Antivirus! 2006-10-09
I used to have Norton for years. After all it was the industry standard, but after it let many a virus slip on through; I had enough.
I knew I would not get McAfee as I have repaired many computers with Mcaffee in the past (working in the computer field.)
So I checked all the ratings and saw that Trend Micro and Kaspersky did the best in all of the ratings. I dediced to go with Trend Micro since their software edged out Kaspersky.
Well two years later I have not looked back. I got a Trojan recently, but I called the free tech support at Trend Micro (they are the only antivirus company that offers that)- and they bailed me out. They were very helpful, spent a lot of time with me, etc. After following a few quick instructions I was back in business and my computer was clean as a whistle.
When I had Norton, I would have to email them or be charged $40 for a phone call after their software let a virus in. Talk about nerve. No more, Trend Micro is head and shoulders above the rest!
I think some of the reviews here are unfair... 2006-09-15
I work in IT, for a Cable ISP. I used to swear by Norton's products, until 2003. After the 2003 Antivirus, their products have been junk, however with the only other mainstream security software out there pretty much being McAfee (which is wretched, stinking garbage and I've never known anyone who had it to NOT get a virus), I considered it to be the lesser of two evils. At my work we frequently refer people to Trend Micro's Housecall, and the consensus amongst my colleagues seems to be that it does the best job of cleaning up infected systems for those of our customers whose service is suspended due to virus activity. I found that dozens of people were recommending the housecall scan over those of Norton, McAfee, and even the program that our company partners with to provide our free customer security suite. Upon finding out about Trend Micro's 30 day free trial, I decided to give it a shot.
I think it's a great program, and is as user friendly as possible for the amount of features it has. It loads quickly and isn't a resource hog. I think it's really cool that you can see the mac ID's of people connected to your wireless network.
The bad reviews of this program frustrated me. You can't fault a product for having 'larger updates than Norton'... I'd RATHER have a suite that was releasing more updates that were greater in size than Norton - how novel to find a security suite that does its job! It's not Trend Micro's fault you live in the boonies and use dial up. And I don't think it's fair to give it a 1 rating just because you have a particular type of epilepsy where that is what sets you off... If I am eating at a restaurant, and somebody next to me is wearing perfume that triggers a migraine headache for me (also a recognized medical condition), I don't give the restaurant a bad review. After all, the food was great.
The only thing I don't like is that if you are trying to change the licence key for the version you have on a machine, there isn't an apparent way to just change the key... so I took the ten minutes to uninstall and reinstall the program, and then enter in the new key (literally, I think it took less than 10 minutes).
Keep in mind kiddies, installing ANY security suite on an infected pc or one that has scores of junk left in the registry from McAfee, Norton (or both - some people think that if you install 2 it "protects you more" - SO NOT TRUE) makes you much more likely to experience problems with the install. I NEVER had problems with uninstalling Norton (on the 5 pc's that I did it on) and installing PC Cillin, even without deleting the registry entries that Norton left behind. And as always with a security suite, It's always best on a fresh install of windows.
Overall, it runs quickly updates often and has almost every component you could want out of a suite. I personally think it's the best option out there - but keep in mind, you can get a flu shot but it doesn't guarantee that you're not going to get the flu, it just highly reduces the likelyhood. It's a great program and I think it's cool they give you a specialized area on the website to manage the licences and get access to personalized info based on the products you have.
Also - Norton charges 30+ bucks for support. McAfee only has online support. PC Cillin is free (not that I've ever had to call since I've never had a problem with the program).
P.S.: For the person who reviewed in broken english that they couldn't log into yahoo mail, ten bucks says your security and privacy settings in IE (only someone who uses yahoo mail would use internet explorer) are probably set at "high" and that's why you can't log in.
So Far So Good! 2006-07-26
Absolutely no trouble installing on 2 computers,(I use Windows XP)!! Total Protection, plus you can block many websites very easy, which is great for the computer the kids use. Came with 3 licenses.
Great product - I think? 2006-07-11
So, the interface for the new version of Internet Security is very nice and is very easy to use. I have used the previous version in the past upon the recommendation from CNET as the one of the best internet security suites available. I have not been disappointed. The software was very easy to setup and start up and seems to be very secure with regular updates and scans. Fortunately, I have a prety isolated network so I don't worry too much about virus contamination but I do want to monitor my network's usage - especially since I have a wirless system. The software allows me to monitor such activity easily and alerts me to anyone trying to get on without permission. The one time I did have a virus, the realtime scan function caught it before it could embed itself into my system and deleted the malicious code immediately. I haven't seen too much activity overall from the sentry software which is a good thing (I think) and attests to the overall functionality of the software (I think). Either this is a great piece of programming or my computer has been taken over by spyware gangsters in Russia and I'm none the wiser. I hope this helps
