Customer Reviews
Great Product 
2006-08-13
I bought this lock for my boyfriend's birthday. It was the best price I found, and it arrived quickly. He was very pleased with it, and uses it all the time.
bulldong bike lock 
2008-07-09
works fine, still have my bike a month later. knocked off all the plastic junk with a hammer and screwdriver to make it smaller. Comes with a big fistfull of spare keys, which is great, if you're a flake like me. so far the bracket to attach it to the bike needs to be retightened once in a while, and it doesn't really clip the lock securely, but i mounted it so gravity does the work. Many people complain that the breaks, so be careful how you're going to hang the lock off the bike.
So far so good 2008-06-26
I've only used it 4-5 times so far. It's a strong lock and it's heavy, but I feel secure with it on the bike. The key only comes out in the locked position so you have to relock it before you can remove the key.
Jammed Lock 
2008-04-17
I've had this lock for a day now and the lock was jammed already. I locked this bike to a sign post and I couldn't unlock it afterwards. It took me well over 40 minutes to no avail so I went online to see how to get this thing opened. The other post that told said to "tap" on the key barrel is true, however, it's more like you have to hit it REALLY hard. If this ever happens to you, don't try to pull the lock because that won't work.
Other than that, this lock is super strong. I almost had to cut off the sign post to get my bike back!!
Good basic lock with distinct pros and cons. 2007-08-14
This lock is pretty robust and it definitely a step above a comparable kryptonite lock at the same price in terms of security- Kryptonite Kryptolok STD U Lock. The Onguard comes with a bunch of keys (at least 4 spares + 1 LED key) (kryptonite only gives you 2 keys) and has a much better locking system. (The onguard is a double-lock where both ends of the U are secured by bolts) (the Kryptolock is only locked on one side; the non-locking side merely hooks inside the crossbar) In addition, the lock cylinder of the Onguard lock is technically superior to the Kryptolock's - not only is it deeper but each of the discs that comprise the locking mechanism can independently rotate, which makes the lock very drill resistant). Finally, the Onguard crossbar seems better protected than the kryptonite's - there's a bulky and relatively thick plastic housing that surrounds it. (the kryptolock's crossbar is hollow on the non-locking side and is protected only by a thick vinyl coating)
The Onguard Bulldog comes with a rather limited but free 1-year protection plan in case your bike is stolen while being protected by select Onguard locks. (The kryptolock has a different protection plan.) The Onguard plan offers up to ~$1501 to replace your baseline bike (doesn't cover accessories or parts you added beyond the baseline) and is valid anywhere besides New York. The key limitation in the plan is that it only applies to locks busted by hand tools AND you must return the broken lock back to Onguard. Keep in mind that only the chain and u-locks have the protection plan.
I've never found a mounting system that I've liked so far, and the onguard lock-mount is no exception. The mounting ring on the U can freely rotate so even if you can position the lock perfectly, it can still swing about. Also, I've found that the lock mount mechanism is a quite tight so you'll really need to struggle with it to get it to work - Personally, I just throw my lock into my basket Topeak MTX Rear Bicycle Basket.
After about a year of ownership in Berkeley, I'll have to say the lock isn't super durable. The plastic end-caps on the crossbar section no longer stay on if the U isn't inserted - but this is merely cosmetic damage as it doesn't really affect the security of the lock.
In the end, it's a great lock for the money.
Prone to jamming 
2007-04-21
I got this lock because of the price and recommendation in online forums [...]. On first impression, it was a bit heavier than my old kryptonite (circa 1997), though presumably more secure. The mounting hardware is certainly more robust (my kryptonite occasionally 'jumped' out on bumpy roads).
It has now been three months using the lock in Wash. DC, and yesterday, I could have said I was perfectly happy with it. However, today, it wouldn't unlock. The key turned and everything, but the mechanism would not release the lock! After awkwardly struggling with the locked bike in front of Starbuck's outdoor seating for around 15min. I gave up.
Later I came upon some advice at Onguard's website:
[...]
Basically, one needs to 'tap' the lock while turning the key to jar the mechanism to release. After 10 minutes of tapping with a hammer, I started 'hitting', and eventually that did the trick. In some experimentation, it appears that turning the key very quickly is also effective.
I plan to keep the lock for now, but if this happens again, it is going back to the manufacturer.
