Customer Reviews
Waste of Money 
2008-05-27
I'm really angry that I bought this lock. Sure it was cheap and so I can't expect good quality, but this was absurdly bad. The instructions for the "Ez Reset Combination" said to line up "----" with the dashes on the lock housing, but there was only one problem - there were no dashes on the lock. There were zeros however. I tried this and 0000 didn't work either. You know what did work? 0008. WTF? This lock sucks. Don't they have quality control people who check for this sort of thing? Also, the instructions were riddled with typos and grammatical errors. Sad. Don't buy this bike lock. You can do better.
Worse than no lock at all. 
2008-01-20
My bicycle was stolen yesterday while I used this lock. It was stolen from a high traffic area in front of tons of people so it must not have take much effort to cut through this lock. Looks like it was a single cut. Like another reviewer said, I will never buy another lock without a theft guarantee. This lock is worse than no lock at all because it gives you a false sense of security.
Bike: Stolen 
2007-07-29
This bike lock is obviously a POS. I see other people have gotten it cut - mine was broken with a hammer or something at the combination area. DON'T BUY THIS LOCK.
My bike was stolen with this lock. 
2007-07-27
That says it all. My bike, which was not very nice, new, or valuable, but still made for a great commute, was locked up (properly) to a bike rack in front of the building where I work. This is on a very high-end-shopping street in Chicago with lots of traffic.
Bam, lock was cut, bike is gone. It looks like the cable was cut with one snip. I'll never buy a lock without an anti-theft guarantee again.
Stolen bicycle 
2007-06-25
I have owned and carefully locked my bicycle for 5 years. Two weeks ago, I purchased this Schwinn lock with my new Schwinn bike, because the brand name seemed very reputable. Two days ago, using this product to secure my bike on a rack in front of a very safe Whole Foods, the lock was picked/cable cut, and my bicycle was stolen. There were security guards and parking lot attendants and security cameras, so this lock was cut incredibly swiftly and easily.
There's good reason this product doesn't have an anti-theft guarantee. For a few more dollars on your lock, you can keep from losing hundreds on your bike. Lesson learned: I'll be sticking to the Masterlock U-lock (which has an anti-theft guarantee) from now on.
Horrendous. Buy some other lock. 
2008-07-14
It broke after about a month-- it won't open, so my bike is now locked to my back porch. Utterly useless!
Proof that it is tough 
2008-07-13
My wife and I locked up our bikes in what we thought was the assigned area at our rental place at the beach and the maintenance crew had to cut this Schwinn 12mm cable lock to move the bikes. The maintenance people were very nice about it, but they said two guys with a lock cutter had to struggle to cut the cable. That's a real good lock that is not easy to cut, you should get another one, they said.
The set comes with a holder that attaches to your seat post to carry the lock with you. The combination lock is very solid and mechanically smooth setting the combination numbers. The cable wants to stay coiled so that it can be carried on the bike easily and stay out of the way of your legs, so there is some resistance to uncoiling when locking your bike up but only a minor annoyance with the reasonable trade-off of portability.
I read the other reviews, I'm not sure what to say. I hope they are reviewing the correct lock or maybe improvements have been made. I bought another one.
I got a defective one, and paid dearly for it! 
2008-07-03
I bought this lock, set a combination, and used it approximately three times until one day while my bike was locked outside the gym it suddenly wouldn't open with the right combo!!! I struggled with it, walked home (thankfully I don't live that far away) watched some youtube videos on how to open one of these without knowing the combo, still no use. The lock must have internally broken, or somehow the combo changing ring got turned before I locked it (unlikely because it's pretty hard to turn). I ended up having to borrow someone's large wire cutter and it took me about 3 minutes to cut through the wire. What a pile of garbage! Stay away, you might get a "lucky" one like me!
Lock jammed 
2008-06-12
I bought this bike lock to use in our carport on Tuesday. Worked fine until Thursday when my son was re-locking the lock it jammed and will not come apart. I wish I knew what these thieves use to cut the cable with b/c now I have two bikes cabled together. When I get the cable cut I am returning it and will not buy another. I can't get a real person on the phone at PTI Sports (who manufactures it & uses Schwinn's name). Do not buy this product.
Bike stolen 
2008-06-05
Bike was stolen from a rack in the middle of a high school quad. They left the cut lock. Absolutely no use. Don't trust a bike to this lock. Why can't I give zero stars???