Customer Reviews
Utterly useless! 
2007-06-30
From the product description: "Import almost any digital media into your PC and then move it to your iPod -- it's really that simple."
No, it's NOT that simple. Notice the "almost" in there. What does "almost" mean, you ask?
"Almost" means anything that is NOT COPY PROTECTED. Which is, of course, VIRTUALLY NOTHING.
This little detail is mentioned in the VERY FINE PRINT on the PACKAGE, which isn't visible until AFTER you've purchased it.
It is notably ABSENT from Amazon's product description, which only lists the software's features.
Therefore, PLEASE NOTE that 2 of the 5 features listed above are FALSE.
This software DOES NOT import "ANY" DVDs, VCDs, SVCDs, or analog/digital camcorder tapes--it ONLY imports those that are NOT COPY PROTECTED.
It DOES NOT "Export directly to the iPod Video"--it gives an ERROR MESSAGE stating no iPod is connected, EVEN WHEN ONE IS.
As if THAT weren't bad enough, NO MANUAL or instructions WHATSOEVER are provided with this product.
I wanted to import some music videos I had purchased on DVD onto my iPod so that I would be able to view them when traveling.
I thought this software would allow me to do that.
NOPE.
Don't waste your time or money, unless you're just looking for something expensive to set your drink on.
Works for me 
2007-02-12
I love this program. I don't know what that other reviewer is talking about. I do recommend that you make sure you read the requirements before you buy this product (as is the same for any computer software). This program is so very simple to use! Just pop in a movie and it'll search for it automatically. Then all you have to do is click the start button. Very, very simple. You can even search for movies already on the computer, which came in very handy since we had a home movie that we made in a movie program with pictures and music. Just a few minutes and it converted over to my iPod. This is worth the $30, since it costs just as much to put a movie on your ipod as it does to buy an actual DVD in the store. To help alleviate boredom on a long flight, I don't mind watching a movie I already own.
I forgot to mention. I did have a problem with my ipod being connected so I just saved it on my computer and then just opened the file within itunes. It worked fine that way and takes no extra time, plus then it's in itunes.
Ipod wont conect it sais, Copy rite free dvd ,even trouble 2006-10-07
bot he product comp usa
it come in a dvd looking case, but its a CD rom. No derections No noting.
put disc into CD rom , iD Number on the sofware, enayways I put a DVD on my vault, I plug my Ipod into my USB , a warning comes up saying
(((UNABLE TO CONECT TO iPOD MODEL, DO U HAVE ITUNES INSTALLED, MAKE SURE INTUNES IS IS NOT OPEN )))) and my ipod is pluged in, even tho my dvd is in my vault and theres isent I have no copy rite on it ,and still it wont copy to my Ipod, IPODS trouble im having. I write so other out there can relate to me, and help them buy this product, I think this product is monoply and is agast the law,,,,, MONOPLY , Im ganna call Ipod for HELp tomarro ,MAYBEE im doing it ROng, OVER rall toruble nothing but, $24.00 not with tax , so hope other read my review, I have xp Windows so it should , there XP 2000, xp windows came out before windows xp 2000
thanks
not that great 
2008-05-23
I have to get your box number reset every times. by sending them an email. can be a hassle. reboot your computer. then download video and type your number on the box. every 2 times u do that u have to get it reset. or it will say u ran out of activations on your box number. hassle in witch getting it reset. but other wise it been a good software. needs to be updated from website because the old version on disc dosent recog the Ipod. this software if ok. but can make me pissy. because I erase my my computer a lot. resetig can be a hassle. I bot 40.00. but it will do the job. for what ever hassle it maybee. I sold my ipod so I wont use it now. after so many months of not using it your box number will expire. and it no good any more. there are ways of complaining by email & getting that fixed
DONT BUY unless you just want to convert home video or burned dvds 2007-10-19
I bought this thinking it would be similar to a cucusoft dvd to ipod converter suite that I had on and old computer...NO WAY! Everything is protected so I can't put any of the movies I own on my ipod. I have 135 movies, I tried EVERYONE of them!! yes I really did.....none worked, they are all protected, ever tv series dvd..nope. So dont waste you 25 or 30 bucks on something you are never going to use.
DOESN'T DO EVERYTHING IS SUPPOSED TO DO 2007-09-14
DOESN'T READ EVERY DVD, ONLY THE UNLOCKED ONES. THE AVI'S DOWNLOADED FROM THE WEB CANNOT BE CONVERTED.
Works as advertised 
2007-08-09
Good product. I have had no problems with it. I only rated it 4 stars because it can be a little tricky at times.
Excellent software. Efficient and inexpensive. 2007-07-12
It does everything it's meant to do. If you record movies from cable, like I do, this is THE software for moving those non copy protected DVD's to a Video iPod. Adding a ripper to Video Vault enables it to work on protected disks too.
The program is being supported by Bamboo Technology. Clicking on the "Upgrade" button takes you to their web site, where you can download the latest version of Video Vault at no charge. This is important, since the latest generation Video iPod's only work with the newest version of the software.
In all probability, if the two reviewers who panned this program had been a little more computer literate, they would have been able to get it to do whatever they required.
