Customer Reviews
Half-baked 
2008-07-18
I've used it for more than a year now with Skype. I have 2 handsets.
It was the first reasonably-priced phone of its type that I could afford. So I got it because there was nothing better...
The phone software improved a few times, but the phone continues to have problems. Sometimes turns off every few minutes during the call. The volume always has to be turned up. The battery life is very short, especially with a handset.
I use it as my primary home phone. So, it's never been as reliable for that as it should be. Don't invest in this half-baked product, if you can afford something better.
When I have the money, I will buy the Philips voip841. I just bought one for my Mom. It doesn't need to be connected to the PC to work, and works much better.
Phone works... for a while 
2007-12-24
We bought this phone about a year ago and everything worked pretty smoothly for a little while, but after a couple of months the LCD started not displaying everything (within the year the LCD screen has become only about 15-20% visible). Another problem that just started happening a few weeks ago is that the speaker on the phone has stopped working multiple times, and it has required us to take out the battery, wait a few minutes, and then put the batteries back in before the speaker will start working for another day or two. I got so tired of missing my SkypeIn calls (because I couldn't hear anyone on the other end) that I have now purchased the Philips VOIP841 (just installed it today). It sucks to have to buy a new dual mode phone so soon.
Lousy phone 
2007-10-20
This is the worst phone we have ever owned. The phone is barely one-year old and has never functioned well. It routinely does not capture numbers that are pressed requiring us to dial and redial and redial... you get the point. Now, the screen is malfunctioning so we are unable to see the number we are attempting to dial and our caller id is service is now useless. Avoid this phone at all costs!!
Is anyone out there happy with a dual Skype/standard phone? We need a new one!
Very user-friendly, but buggy and no longer supported 2007-07-11
[...].
After buying my first DUALphone in December of 2005, I liked it enough to buy two more almost immediately for friends and family. The phone is very easy to use -- you simply plug it in to the USB port of your computer, make sure Skype's running, and that's it. As its name also implies, you can plug a regular telephone line into it and make calls that way. You can actually do both at once, and choose when to use Skype vs. your phone line very easily.
Now for the drawbacks. For one, every time somebody on my Skype buddy list changes their status, the phone beeps and flashes a message on its display screen -- AND THEN HANGS UP THE ACTIVE PHONE CALL. :( Also, occasionally my cheekbone will hit one of the buttons near the top of the keypad, which will mute the conversation. I can never figure out how to un-do that, and thus have to hang up the phone call. Another problem is that my phone will always hang up after exactly 2 hours and 2 minutes of call time. Also, the phone does get rather hot after an hour or more of use, but this is also true for most cellphones. Finally, it seems as though the manufacturer of this phone has stopped supporting it, as of some time in 2007?
In summary, this is a great phone; it's very easy to use, you simply plug it in and it works. However, the firmware bugs, somewhat strange keypad layout bugs, and termination of support by the manufacturer means I can't recommend it as highly as I would like to. I will be shopping for another Skype-compatible phone soon.
phone works pretty well 2007-04-26
I have had this phone for over two months. It is a pretty good phone. At times there is some echo and delay when I call other landlines in the US. It is less noticeable than when I use a headset through the computer.
One problem that I have with this phone is a software glitch. If my computer is shutdown and dualphone or skype is updating software, it doesn't let me know, so it messes up the phone. To be recalibrated, the phone's battery has to be taken out and then I need to hold the number 3 for one minute. If the phone still does not work, it needs to be totally unplugged from everything and battery out for six hours to reset the phone. That has happened to me 4-5 times already.
I like how I can call landlines through skype on the phone as well as on the computer. The buttons on the phone are harder to push. You have to make sure that you pushed the button just right so as not to misdial a phone number.
The range of the phone goes throughout my house fine. People I talk to say they can hear me just fine. Some delay sometimes, but usally pretty well.
Aweson product 
2007-03-26
Cordless DUALphoneFor maximum freedom and minimum telephone bills!The Cordless DUALphone is a US DECT cordless telephone that can be connected to a normal telephone socket and a USB port on a PC. The display shows whether your friends who also use Skype are online. If they are, you simply have to press the appropriate green button and talk to them for free no matter where they are in the world.Key features:Call free of charge worldwide via Skype to other Skype users. All other calls are charged2-in-1 cordless telephone/Internet telephone and standard telephone in onePlug & Dial Easy to install - easy to useInternational and long distance calls at low rates with SkypeOut (requires purchase of SkypeOut credit online)Extra telephone line free of charge - simultaneous ordinary telephone and Internet callsAbility to participate in Skype conference callsSecure and encrypted communication via DECTMultiple handset capacity up to 4 unitsCaller ID (CLIP) (requires service from your telephone operator)Call Forwarding, Call WaitingFuture-proof: The software of the handset and base station can be updated via the USB interfaceCompatibility information:Only for use with Windows XP/2000/2003 Server Not for MAC OS useWhats in the box:Cordless DUALphone handset Base station with fixed USB cord Power supply for the base station Base station socket Telephone line cord US telephone plug Battery pack (rechargeable) Battery compartment cover Belt clip Software installation CD-ROM (including Skype) Quick Guide Supported languages: English, Danish, Swedish, Norwegian, Finnish, German, French, Spanish, Portuguese, Italian, Dutch and PolishCertifications:Skype Certified April 5, 2005 CE, FCC
annoyed user 2007-03-12
does not work with skype most of the time. when it does work it has echoes on both ends. i have to dial it from the computer it will not dial or select a friend to call from the dual phone.
Software Integration far superior to Philips VOIP 321 2006-12-28
I initially bought the Philips VOIP 321 (VOIP3211G/37). After fighting the Philips drivers/software for several hours I returned it and bought the DualPhone RTX3055 instead. Within five minutes the DualPhone was up and working exactly as expected. I didn't encounter any of the difficulties I had encountered with the Philips.
Once Philips solves their driver/software issues their phone will probably be a great product. Until that time I strongly recommend this phone over the Philips. It doesn't look as snazzy as the Philips, but works far better. The sound quality is even clearer than the Philips.
Great phone 2006-04-07
Great phone but I can't find a replacement battery pack. Anyone else have the same problem and can help?
