Customer Reviews
didn't work, HORRIBLE customer service 
2008-10-02
I am a big fan of Epson's printers. But this scanner has been a nightmare. I bought it in June of 2008, and started scanning my vast archive of negatives. I soon noticed that there were color bands showing up on the right side of my images, detrimental to more subtle images with washes of cloudy sky, etc.
I called Epson, and they referred me to a service center. so I drove the 45 minutes and dropped it off. They spent a month replacing part after part, and then couldn't test the scanner to see if it worked or not, and wanted me to drive up there and give them some negatives to test. Don't you think a service center should be able to test a scanner? Wow.
So I call customer service and tell them that I am not willing to spend another afternoon and gas money to deal with their faulty scanner. Meanwhile, I had paid 700 dollars and hadn't gotten a single good scan in the 2 months I owned it.
Epson wouldn't give me a refund, and told me that I had to drive all the way over to the service center, pick it up, and ship it to them myself for a replacement to be sent to me. I begged for them to have the service center deal with it, and told her over and over again that it was unfair to make me spend more money and put more time into getting a scanner that worked. But they wouldn't have it. So I was finally able to take a day off work and instead of using it for something positive in my life, I drove all the way up to Oakland (I was no longer living in the city, but further south, but epson didn't seem to care how long it was going to take me to drive there, it was evidently my problem)
When I get the scanner home, I notice that the repair center didn't lock the laser into place, so the whole car ride, it was unlocked. Strike one.
Then I made some scans, and the same exact problem was still there. 3 months after investing 700 dollars into this scanner, and still not a single decent scan. I began to wonder what it takes to get a functional scanner from Epson.
So I called customer service back, (and each time i called them, i had to take time off and spend an hour on the phone waiting on hold, explaining the whole situation again, etc) and they said I needed to speak with the same person I talked to before, so they had me leave a message. No call back. A week later, I call them again, she's not here, another message, no call back. Now I have moved on to other projects, I am living in a different state, and I don't have time to deal with them. I call back about 3 weeks later, she's finally there!
She says that the service center should have given me a replacement and I didn't need to pick it up and ship it to Epson myself! After making me drive all the way up to the service center and saying that I needed to ship it to Epson directly (she told me this about 20 times on the phone, because I repated over and over that I thought it was disrespectful and rediculous). And they still won't give me a refund, and 5 months later, I still have not gotten a good scan.
Meanwhile, I have paid for gas, taken hours off work, paid for rental time and shops to scan negatives for me when I already paid for my own scanner.
EPSON HAS NO RESPECT FOR THEIR CUSTOMERS TIME. IS THIS WHAT IT TAKES TO GET A GOOD SCANNER FROM EPSON? AGAIN, I LOVE THEIR PRINTERS, BUT I WILL NEVER BUY ANOTHER EPSON PRODUCT. I have lost at least twice the cost of the scanner in the time and money I have spent trying to get it fixed, and having to go elsewhere for scanning services.
Sweet 
2008-09-11
Could be a bit faster for film but the scans and the software are great
Excellent product 
2008-06-04
The Epson Perfection V750 is a highly versatile, professional-level scanner with its full feature software (SilverFast Ai, etc). However with this high-level comes complexity that is more appropriate for the professional or dedicated, skilled amateur. As other Amazon reviewers have noted before me, the outstanding reviews of the 750 and the 700 at www.photo-i.co.uk gives an in-depth review of the two products.
Superb scanner 2008-04-02
I purchased the Epson Perfection V750-M Pro scanner to replace an old (and failing) product from another maker. In short, the name says it all: Perfection! It handles negatives and slides better than my dedicated film scanner at resolutions up to 4800 dpi. If you put six small prints on the glass screen and push ONE button, it will recognized the prints as separate entities and scan them all separately with no intervention from the user. I've been using it to rehabilitate some very old prints, both B&W and color, and it has done an amazing job. Digital ICE and color correction are both built-in. I recommend this scanner HIGHLY.
Sharp images intuitive to use. 2008-02-08
Quick setup, intuitive controls and function. Sharp images (extremely clear and sharp dust specks) correctable using the enclosed software. Contrast and brightness needs correction by editing. So far like it very much.
Somewhat bulky on the desk. Scans 12x35mm slides at a time. By the time I've selected the 12 images, put them into the slide holder, scanned, edited and assigned a name and replaced the slides in the box -- that's about all I can do in an evening. Maybe I'll get quicker and slicker as I learn.
Thousands of slides to go, but such nostalgia!
Great scanner, but not without flaws 2007-12-03
Enjoy unparalleled performance when scanning negatives, slides or prints, with the Epson Perfection V750-M Pro, the first flatbed scanner with groundbreaking 6400 dpi resolution and unique fluid mount capabilities for photo studio applications. With amazing 6400 dpi resolution, this powerful performer consistently delivers precision color and detail. An enhanced optical system (High-Pass Optics) consisting of anti-reflective lens coatings and a high-reflection mirror provides the highest level of image quality and helps you achieve faster scans. In addition, the Dual Lens System from Epson optimizes each scan, automatically selecting from two lenses for the desired scan resolution. You can even use Digital ICE Technologies to take advantage of easy, automatic removal of scratches and dust from film, and many surface defects from prints. An innovative fluid mount accessory for wet mount film scanning takes the concept one step further. This specialized system gives you additional scratch removal and grain reduction capabilities for black-and-white film. For traditional scanning, the included film holders allow you to batch scan multiple slides and negatives for increased productivity. The Epson Perfection V750-M Pro represents a breakthrough in flatbed scanning technology. This innovative product provides the tools you need to achieve the quality you desire - together in one powerful solution.
Epson V750-M is nice, but 4800 dpi is marketing hype 2007-11-22
In October 2007 my lab bought an Epson V750-M scanner. This is my second experience with it, having had a previous lab buy one in May 2006, soon after its introduction. The SilverFast software is ok, but I usually use Hamrick's VueScan Pro ($90, www.hamrick.com), because I often want its 16-bit "raw" (tiff) mode, where the data goes straight to disk (gamma = 1). I also have a lot of use for the V750-M's infrared scan mode, which is easy to set in VueScan Pro.
The 4800 dpi mode is just marketing hype. You would need your specimen to be in perfect focus to make use of this setting. An 24-bit RGB 8.5x11 inch scan is 1.3 Gigabytes, so a 4800 dpi scan would be 4x that size! Even at 2400 dpi, I needed to put a pile of copier paper on top of an archival warped photo in order to flatten it reasonably well (I bought the V750-M specifically because it has a large gap between the glass platen and full size transparency lid - I have thick objects to scan). On the positive side, at 2400 dpi, the way too fine to read by eye inscriptions/miniature photos on a colleagues family tree was easily read on the computer monitor after scanning (I further improved the readibility in Photoshop by switching to 8-bit monochrome mode, unsharp masking [filter menu - sharpen - unsharp mask: 100%, 5 or 15, 0], and contrast adjusting so that min and max intensity sliders were at the X-axis asymptotes of the histogram peak in Image - adjust(ments) - Levels.
Of course you 9or I) should not be scanning full page specimens at 4800 dpi. Professionally, I am a light microscopist, and one application for this scanner is to scan biomedical microsope slides. I have previously scanned and posted on the Internet a "whole slide image' of a mouse ( http://home.earthlink.net/~tiki_goddess/ ) using a Microtek 35mm slide scanner (Microtek 4000tf/Pathscan unit). The slide scanner does a much better job focusing and resolving fine details than the Epson V750-M. That said, unsharp masking improves the apparent sharpness of slide images from both scanners, with the Microtek being superior (also a bit more expensive at time of purchase 2 years ago).
The optical density range (a.k.a. Dmax) is ok, but a bit hyped, as tested using calibrated optical density step tablets and Edmund Scientific neutral density filters.
The Epson V750-M is far superior to any flatbed scanner from several years ago. If you are going to use it at high resolution (2400 dpi or higher), buy lots of computer RAM (RAM is cheap!), though recognize that Microsoft Windows (all versions) does silly things allocating RAM for applications.
Printing high resolution scans - there are now plenty of commercial and academic facilities that can print large enough posters to take advantage of your high resolution (i.e. 2400 dpi) scans. For example, my University photo place (http://calder.med.miami.edu/biomed/graphics.html) charges $8/square foot for archival quality prints on their Epson Stylus Pro 10600 printer ("up to 44" wide" in one direction, can be a very long banner in the other direction if you want). My calculations are that the family tree artwork I scanned for a colleague (~16x10", left and right scans merged in Photoshop) should look great printed full height on the Epson (i.e. ~64x40", for about $200 - not counting the price of an appropriate frame for his living room wall).
Doesn't have holder for 110 film 
2007-11-04
I should have read the item description a little closer, but I assumed that for $750 it would include mounts for a lot of older film formats that were popular in the '70s and '80s such as 110 film. I have a box of old photo's & negatives that I was planning to scan, but I won't be doing it with this scanner for 2 reasons:
1: Positioning each individual negative film strip manually on the flat bed is very time consuming. And without a holder, some of the negative films that are curled or twisted produce a distorted scan.
2: It takes approx 2 min per picture when scanning from 110 negative. I would guess I have about 1,000 pictures to scan, so I'm not going to burn up an entire weekend to scan everything manually.
The 35mm film negative mount and automatic scanning feature works beautifully. You can load up 4 negative strips, click 'scan', and the scanner will scan everything and separate each picture into its own file. They need something like that for 110 film - then it would be feasible to scan and archive all of my old family photo's.
Otherwise the scanner is excellent - I would have given it 5 stars, but for $750 on Amazon, I expected it to include negative film mounts for major film types that have been popular in the last 20-30 years. If you only have 35mm negatives, this scanner should work well for you.
When I finally get it working, it will probably be wonderful -- BUT! 2007-09-09
I'm sure this is a wonderful product. HOWEVER there are NO instructions for adjusting the height of the film holders. "Adjusters" are supplied, but not even described. There is not even a suggestion on what size or type Mylar cover is required to hold film in place, or information on the oil requred (both must be purchased separately). They don't even mention that you will also need a cleaner to remove oil from the film. In short, if you buy this and manage to get it working, please drop me a note and tell me how you did it. My previous Epson 4990 is great. This model is a disaster of misinformation.
Disappointing 2007-07-21
Another oversold product from Epson. Actual resolution is closer to 1200 dpi. Skip this and buy a real film scanner if quality matters at all to you.
