Customer Reviews
Receiver Broke After Four Months !! 
2007-10-01
I bought this system four months ago. When I first got it, it was nice. It sounded good. Then just like everyone else here I got the error code and the receiver would shut off. It was still under warranty at the time. I took it to the nearest service center "60 Miles" and it took a month for them to call me back because the parts where on back order from Panasonic. So I went and picked it up got home and hooked it all back up. Plugged it in and what do you know it still had the same error code and would shut off. Still not fixed. A huge hassle and waste of Money/Time. Panasonic's customer care is horrid. They didn't help at all and where rude. So I ended up just having to buy a whole new system from another company.
Don't Buy This Model 2007-08-24
Loud fan and F61 Error message after about 2 months of owning the unit. Panasonic's phone support is offshore in Manila. Sent it in to repair at a Panasonic service center (not Panasonic but a 3rd party company). Repair took 3 weeks and many phone calls to a very rude staff. 1 month later the F61 message came back. Panasonic told me to send it back in and that perhaps it was a "bad tech". Panasonic needs to step up to the plate and do a better job. Don't purchase this item.
F61" Power issues 1 month after purchase 2007-02-23
I had my unit for 1 month before experiencing the "F61" many people have seen. I calling their repair shop back and forth during a period of 4 months and it seems that none of the parts that Panasonic sent them could fix the unit. To this date, I still can't get Panasonic to send me a refurbished unit. On top of that, I had to drive the unit 97 miles to the nearest repair shop. I would not recommend this product due to the terrible customer service when it comes to servicing the warranty.
Great System for the Price! 
2007-02-18
Bought this system from Amazon about a week ago and have been very pleased with it with one exception - the aurround wireless option. The wireless option turned out to be significantly underpowered and I had to return it (no problem). The basic system is just fine. Setup was easy, the sound is very good and the control adjustments are amazingly flexible. I recommend it highly!
F. A. Field
Good & Bad 2007-01-03
The original purchase of the Panasonic unit went very smoothly.
But after 2 weeks of use the unit the audio for the DVD/CD went out.
Contacted Panasonic and they referred me to a local repair facility. They took 3 weeks to get parts and fix the unit.
But now the unit works very well.
I rated it high because it does produce great sound. Next step is to get the remote rear speakers working with the plug in remotes
Panasonic repair service 2008-05-04
My nightmare Panasonic DVD recorder Md DMR EZ27, stopped operating after 5 months by not ejecting a DVD movie from Netflix, sent to Panasonic Camera & Digital Service Center, It took 9 weeks for the repair because they did not have the part, could not order Netflix movies until DVD was returned, after phone calls and notifying Panasonic, an employee lied about a phone conversation regarding the repair stating "your husband get mad and hung up" and "the part is coming in next week" How does a company like Panasonic not have the part for a 5 month old product? Even customer service at Panasonic was of no help. I will not buy their products as long as I live!
PANASONIC HT 940 ERROR CODE F-61 2008-04-19
I have experienced the same F-61 problem with this unit after having it two days past the 1 year warranty clause. I tried to call for assistance but found that Panasonic out sources there troubleshooting now and the person I spoke with (1) could not speak English well and (2) had no technical knowledge other than telling me that I should unplug the unit and then plug it back in. I took it to a repair shop and it has set there for two months because the guy cannot get any response from Panasonic regarding parts. I will pick it up today and probably throw it away. I called another repair shop and was told that they do not work on Panasonic anymore because they are made so cheaply and it is not cost effective. When I contacted Panasonic directly I was basically told, "tough luck." That pretty much made up my mind that I will never buy Panasonic again. There should be a recall!!!
Buyer Beware 2007-10-24
What a piece of JUNK! This was truly a waste of my hard earned money that I bought from Best Buy after I probably did not do enough research. The salesman at Best Buy said that it was a great middle of the road unit. However, it was my fault for not researching more thoroughly. It worked for 1 year and 3 months and then would not read any discs. Panasonic customer service sucks ("TAKE IT TO A SERVICE CENTER" after being transferred and put on hold until I was ready to explode) and Best Buy said "I told you so" about the extended warranty, which I never get "suckered" in to. Well, woe is me! Anyway, my suggestion would be to stay away from this and any other Panasonic surround sound system due to all of the negatives and failures. I can say that I have a Panasonic TV (8 yrs. old), a Panasonic phone and a Panasonic camera that have all been carefree.
SCREW PANASONIC!!!! 2007-10-19
THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD WITH A COMPANY....THIS PRODUCT IS COMPLETE GARBAGE.I GOT THE RUN AROUND SO BAD IT WASNT EVEN FUNNY.I CALLED ABOUT TEN DIFFERENT NUMBERS GOT NO WHERE,WAS TOLD TO DRIVE TO THEIR STUPID REPAIR CENTER 30 MILES AWAY,THEN WHEN I GOT THERE THE GUY TOLD ME HE WOULDNT REPAIR THIS MODEL BECAUSE IT WAS SUCH A PILE AND THAT IT WOULD TAKE 3 MONTHS TO FIX AND HE WOULDNT EVEN TAKE IT.....THIS WAS THE FIRST AND LAST PANASONIC I WILL EVER BUY..........BRAND NEW UNIT THAT SHUTS OFF WITH F61 CODE.....WHAT A PILE!!!!
Plagued with F61 Error 2007-10-04
System noisy out of box and very soon completely konked out with the famous Panasonic F61 error. Search for "Panasonic F61" in your web browser and that should be enough to convince you to never buy Panasonic audio equipment. I just wished I had done that before buying it...
