Customer Reviews
Linksys WRT350N Wireless-N Gigabit Router with Storage Link 
2008-05-09
The software setup is easy it is fast on the host computer but the range leaves a little to be desired.
Complete Dissatisfaction 
2008-04-07
I am writing this review because of my COMPLETE DISSATISFACTION with Linksys's customer service. (and the fact that the router doesn't work)
I spent over 2 hours on the phone with 2 different technicians plus an additional 1 hour on the phone with Verizon.
After all of this we were not able to get the Linksys router working. I could connect to the internet but no matter which way we configured the DSL modem and router the Linksys will not work.
The Linksys did work for about a week then suddenly stopped working and we starting having this problem.
It was determined that a new router should be sent. A Linksys technical rep. contacted a supervisor and got the replacement approved. The tech. rep told me to call customer service the following day when they open and request a replacement.
I did that but was told by customer service rep. that the replacement wasn't authorized. They wanted me to continue to troubleshoot which I refuse to do. After 3 hours of troubleshooting I feel that I did my job as a customer and it is time that they did their job. They offered to call the store and try to get it replaced. They told me that Linksys wouldn't replace the router but I would have to go back to the store with it.
Then another customer service representative called me back and told me that they can't contact the store with the information that I supplied, (which I got off my VISA bill), I bought the router on line from Circuit City. I am feed up with Linksys and just wanted a replacement router sent. But Linksys feels that 3 hours of my time on a Sunday afternoon is not good enough for a replacement.
I will be sending this piece of electronic plastic back to circuit city and purchasing another router from another manufacturer. I will NEVER purchase a Linksys product again.
A VERY UNHAPPY FORMER CUSTOMER
Storage Link Does NOT Work 2008-03-20
The Storage Link on the Linksys WRT350N does NOT work.
I have tried more than once, in different configurations, and it does not work. Period. Upgrading the firmware will not resolve the issue.
If you have folders and files on an existing USB drive and then attach it to the router, they will not appear as they should. Directories will appear as subdirectories of others in cases where they really are not. In other words, directory A will appear beneath directory B even when it is not! It's simply WRONG.
Also, it is absolutely impossible to assign read/write permissions for different users to different folders. 75% of the time the router software will not save your changes. Even when it does save your changes, randomly, the security permission will not work as you define them.
Do not buy this product.
Buy it. 
2008-03-03
Not sure why people don't like it, works great for me. No lost connections and my PS3 works well with it. 2girls1cup plays just fine, couldn't ask for anything else.
Linksys 
2008-02-23
Installation was simple with the CD and material provided. Works great. Wireless printer works great. I am disappointed in the wireless storage feature. After an hour on the phone with Linksys support we discover it will not work with an NTFS formatted drive. Overall, satisfied. If you want to use the storage feature suggest digging further into requirements and capabilites before buying external storage.
Storage Link is not ready for prime time. 2008-07-17
This router has a nice setup process. It appears to have better range, especially from one floor of my home to the next. And I'm seeing excellent transfer rates across gigabyte NICs that are wired directly to the router.
But it hardly makes up for two big issues: First, the Storage Link is not ready from prime time. Yes, there are some users that understand routers, group policies, and all of the other settings required to make this thing work. Mapping a Network drive is not beyond all users. Linksys does a lousy job describing how to setup and use this feature.
Yes, I read the manual. Yes, I surfed several forums for tips. And, yes, I did finally get it to connect. But the hassle factor is really high. And, for some reason the process to reconnect to the mapped drive is problematic. Eventually I unplugged the USB drive and returned it to its' base computer. I wanted a single repository of music and images, but Storage Link does not appear to be the solution.
A second issue is the preference for "wireless" connections. Where my wireless devices connected without a problem, I am still working to configure wired devices and my ethernet/network enabled printer. The setup wizard that makes everything seem so smooth and easy - also hides the ability to manually intervene. Renaming workgroups, users and computers is not my idea of a fun time.
I gave this router a 3-star rating based on the basic speed improvements (within my LAN) and simple wireless setup. You can find other products, even from Linksys, for $50-$60 less that will give you most of the same functionality, speed and range. If they would let someone dedicate a few hours to improve the User Manual this product could be a real winner.
Flashing the POS commonly known as the WRT350N 2008-06-27
Since this router came out I have found myself flashing more and more of them. People are fed up with the constant unstable connections, and constant default setting resets needed to keep this thing going. I myself have one and will soon be selling it to my friend to get a new router.
I have had problems with it dropping my connections usually every 10-15 minutes. I too voided the warranty on this product by flashing it to use "DD-WRT" (WARNING: flashing your router WILL void your warranty and Linksys will not give any support once they find out you have done it. So do it at your own descretion. You will also lose the ability to use the network USB storage feature.)
Once i installed DD-WRT mini on the router it restarted and yes everything seemed just fine. Next i upgraded DD-WRT mini to DD-WRT v.24 and uh oh... No access to the web GUI to edit the settings. Simple work around... NO I DID NOT BRICK the router. Anyways... i used TELNET to connect to the router using the standard login: ROOT and password: ADMIN and TURNED ON web GUI access by entering the following command "httpd -h /www" (This seems to happen every now and then when i am installing it on a new router for the first time.) If you cant TELNET into it try SSH using "PuTTy".
For all the info you need and more or access to download the files used above just google the UPPERCASE words above ;)
In the end... after flashing it you may have voided the warranty but i guarantee you will have a MUCH BETTER router in the end. DO NOT ATTEMPT FLASHING IF YOU ARE NOT TECHY!!! TAKE IT TO A TECH TO HAVE IT DONE. If you dont know anyone then take it to GEEK SQUAD or FIREDOG and bring the disks with the files for DDWRT and have them do it... (but no clue what they may charge for it... nor guarantee that the techs there will even accept the job since it voids product warranty. GOODLUCK)
Video of another guy who did what i do on a weekly basis:
[...]
What i usually charge people is around [...] (The price changes depending on how far i have to travel to do the work... with gas prices so high these days i might need to start charging [...] just to make the trips worth it.)
Avoid this product if you use more than one wireless connection 
2008-05-29
The firmware has serious problems in many areas:
NAT: doesn't save settings, you must try more times before getting it right
Wireless connection: if you have more computers connected the connection will drop continuously. Even every 2-3 minutes
USB storage: Very limited features and many times it doesn't work or save settings.
From time to time you need to reset it because the DHCP server stops working.
If connected through DHCP to the provider, it won't rapidly recover from a connection drop.
The only positive thing about this router is the easy to use management web interface.
My suggestion is to avoid this product because it needs a new, more reliable, firmware.
I Have to Reboot this Router Once a Day 2008-05-18
When it works, it works great. Unfortunately, to get it to work right, I have to reboot this device at least once a day. Most of the time, the reboot is due to the router no longer seeing my attached USB hard drive. Hopefully, Linksys will come out with updated firmware to fix this issue.
It may work at first, but it WILL break. 2008-05-14
I bought this product last fall after being enticed by the fact that it has Wireless N and that it has a USB slot for an external drive. The wireless speed was very slow for an N router, but I only had one N-able device and the rest were G, so I just dealt with it. I didn't have many issues at first, with the sole exception of the connection to the external drive on the USB, which has always been very, very slow and unstable.
After about six months of use, the router just stopped working. No amount of soft resets, hard resets, and firmware flashes have gotten this back to working condition. It is now a brick, and I will never, ever, ever buy a Linksys product again.
