Customer Reviews
Cool looking, limited functionality 
2007-08-21
Good things:
Skype VOIP phone
Skype Messaging client
MP3 player
Photo Album
Bad things:
Terrible keyboard (too small, top row too close to display, space bar is not centered)
No VPN support for email
Display size is not optimized for web pages
No backlit keyboard
No games or flash support for web games
amazing! 
2007-08-05
This little gadget is amazing and there is nothing out there that can compare. Yes there are tablets, but they don't have a keyboard. This is designed for instant messaging and music and it does that beautifully. If you want an internet tablet then go buy one, this is not your machine. I would give this a 5 out of 5 any day. AMAZING!
Better thn IPOD Awesome!! 
2007-07-18
it does everything i bought it for.
Skype, email, chatting, music, videos.
The sound quality is better than an IPOD. the screen is bright and good quality. the sound is amazingly good. I use it on the streets for instant connection to the internet, Myspace, Facebook, Gmail, Skype.
I saved over $1000 in phonebills, and internet bills. and saved myself a lot of boredom at airports, hotels, coffee-shops, barber shops, malls, etc.
would recommend to anybody anyday.
It is not a phone....... 
2007-06-21
After having this for about a week, I think it works a lot better than I had expected. While in Sweden last week, it worked very well. As a matter of fact I ordered one for my wife so we can use them to call each other while I'm in a foreign country working.
The fact that you can use free skype to skype calling is wonderful. The yahoo IM is also very useful.....
The negatives, which everyone has already mentioned... no light on the keyboard, and it does not download video.......
As a communicator, it is very good. I'm trying to get my friends to get them, and we'll set up our own little network through these. For people traveling to foreign countries, spending a lot of money on cellphone bills and fees from their carriers, this is a great alternative. Even if it sounds kind of expensive, in the long run, you'll save a lot of money. Most hotels and a lot of cafes in Europe offer free wifi, or very inexpensive connections.
By the way, the sound from the speakers is quite good..... good luck
Skype feature review. 
2007-05-28
Sony came oh-so-close with this one. I use my Mylo mainly as a Skype phone, and although the voice quality is out of this world, the phone is too heavy and the battery life too short. If you intend on keeping this phone on all of the time to receive calls, then it needs to be plugged in. The battery life is just too short to be left on all day (I've gotten into the habit of turning it off when I don't it use it). In addition, the unit is too heavy to be used as a handset for an extended period of time. My wrist starts to complain when I'm on a call, and I'm always reminded of how heavy it is when it's pressed against my ear. All in all, the design is endearing and slick, but Sony ends up missing the mark. I'm looking forward to version 2.0.
My favorite toy 
2008-07-24
I wanted this forever, and finally bought it in January. I use it all the time!! It is so easy to use and convient. I can be sitting around and check my email without having to get my computer or getting out of bed. I can use it anywhere there is internet which is nice.
I wish it had a calendar and word or excel so that I didnt need to carry a PDA too.
great customer service and speedy delivery!!!! 
2008-04-21
The product was delivered on time and when I had a question customer service was very very helpful. A+
Don't Buy Anything From Sony 
2008-01-21
I bought my son a Mylo for Christmas. It was a nice device while it worked. 3 weeks later and the screen is acting up. As I write this I am STILL on the phone after 72 minutes waiting to speak to the 5th person. Noone has any power to do anything not to mention know what to do. The level of incompetence exhibited by their personnal is beyond belief. If this is how Sony supports their products this will be the last Sony anything that makes it into this house.
Great Little Device 
2007-12-15
This is a wonderful device for the average college student. Alright so:
pros-
1) It's got wireless internet (some people have said it may not work on college campuses due to lack of the authentication support but it does work at my campus (with that type of authentication) and I have a few friends with these devices that go to other colleges and it works well there also).
2) Its got messanging services (google talk does run AIM)
3) Its got a text program (essential for taking notes in class)
4) The latest firmware seems to have fixed the wireless connectivity problems (some people were having to try to connect 2-3 times before it actually connected - I have only had to try to connect once).
5) The keyboard is spacious enough to allow for easy typing via thumbs - with a little practice you can get some decent words-per-minute counts
6) It works as a PMP (portable media player) meaning you can play mp3s, video, look at photos
7) It has a killer battery life...even if you are looking for just an mp3 player you should look at this device. It takes only 1.5 hours to 2 hours to fully charge and the battery for mp3s lasts somewhere around 35 hours (which is steller) although you can stretch that longer depending on what setting you have it on.
8) The resolution for video and photos is steller. I think the resolution is better than my cheap lenovo N100 XP laptop.
Cons -
1) The internet browser leaves a bit to be desired. If you view pages at normal size you can easily scroll and skip around using the orange "nub" but you will not be able to see the entire page all at once. If you use the "fit to screen" mode you get quashed html so the text is a bit distorted from where it is supposed to be. However, I've just learned that there is a zoom function under "tools" so I'll have to check that out.
2) The case it comes with sucks. It is good at protecting the device and rather cushy but not at all stylish. You'd expect something more from Sony (the company obsessed with style). I'll probably end up buying a "bean" case from a 3rd party seller - The sony case is just too ugly for me to carry around
3) The maximum size memory stick pro duo you can add is 4 GB. This leaves the device with only 5 GB storage. However, the movie format drastically reduces the size of the movies (Image converter is not included for some reason - but if you own a sony computer it comes with the computer) and honestly most of us listen only to our favorite songs which never comprise more than a couple of GBs of space.
Sony Mylo 
2007-10-10
The Sony Mylo is delightful, with great graphics and surprisingly good sound, even without headphones or external speaker. My only disappointment is that it will not play video without purchasing optional video software.