ZoneAlarm Internet Security Suite 3 Users [Old Version]

Customer Reviews

Beware - doesn't work on Windows Vista

2007-05-24
Great product, but I was caught by surprise when I couldn't install it on my new Windows Vista computer. Check with ZoneAlarm to see if they've published a date for Vista compatibility.

Great software

2007-05-21
All I can tell you is ZoneAlarm works great for me. I have three computers on a wireless network, which includes a laptop computer. They all share the same printer. I was a bit reluctant to switch from Norton to something else, but I knew I had to try something else because I had heard so many negative things about the 2007 Norton Internet Security software. I had been using 2006 Norton and McAfee before this change. The installation went fine and I had no issues at all to report. I only had one small issue trying to figure out how to get the security software set for a network. I just needed to change the firewall setting from "internet" to "trusted." Once I figured that out I was done! ZoneAlarm software is very simple and easy to figure out. Also, if you want to customize your settings, it takes only a matter of a few minutes to figure out how to do it. There is an excellent help index in the software that helped me figure out how to set the software to a network.

I am still on Windows XP and it is not an issue that that ZoneAlarm is not Vista capable. I don't plan on switching to Vista, until I purchase a new computer and that is quite a while a way. I want Vista to be out on the market for at least a year, before venturing out to that territory. It just seems Vista is ahead of the hardware in computers. Not to mention that not all software is compatible with Vista. I know friends that have Vista and all of them wished they had waited.

I recently purchased my laptop from Gateway just a few months ago and liked the fact that I could purchase it with Windows XP operating system and not Vista. I could not be happier with that decision to this day! It came with 90 day free trial of McAfee, and I needed to renew Norton on one of my other computers anyway, so I went with the 3 user ZoneAlarm as my solution. My third computer only had 60 days left of Norton Internet Security, so I was able to use all 3 user rights with ZoneAlarm right away.

So in summary I would say purchase ZoneAlarm if your computer is using Windows XP or Windows 2000 operating system, and you don't want an internet security software to take over your computer, like Norton.
The proof is in the fact that ZoneAlarm only requires a Pentium III with 450 MHz or higher, and a minimum of 128 MB of RAM. Compare that to Norton or McAfee!

Ok, I guess

2007-05-20
It's a fair value for a 3 user version and what's included. It is very much like like Zone Alarm Pro with some enhancements. Had some grief installing and it gets a little buggy at times. All in all it generally works fine. NOT VISTA READY. Spyware doesn't get it all, use Spybot and Adaware (free) in conjunction with this software.

Amazon promised delivery in a few weeks with the free shipping, but had it in 4 days.

Peace of Mind is Mine!

2007-05-19
I purchased the newest version of Zonealarm Internet Security Suite (2007)after I learned that my computer had 1000's of spyware on it despite my using free spyware, antivirus, and firewall programs. I bought this program as well as Spysweeper's antispam software (2007) and needless to say my computer is free of anything that can cause my computer to slow down to a non functional crawl, freeze up, or be invaded by unwanted hackers' innovation. No more shall I use the free 'helps' available despite their claims for success. I'd gladly pay (now) the annual licenses for Zonealarm to keep my computer healthy.

I had read all of the critics (both positive and negative) about this product and other similar manufacturers products, and I concluded that there is not one single product that exists that pleases 100% of the people 100% of the time. So having used Zonealarm before in the past, considering its pros and cons with this software, being familiar with its format, and considering what my computing needs are, this is truly an excellent product as is the Spysweeper program. The only drawback, thus a 4 star rating, is that the installation was a bit of a hassle being installed onto Windows XP, until I learned from Microsoft's website how to get around the problem.

The reason I purchased Spysweeper's anti-spyware software, is because it was recommended to me as the #1 means to combatting against spyware. So I have it, like an addendum to a book, to doubly keep certain my computer will always be clean from spyware. Since this was my primary problem, I most likely overreacted. I suspect Zonealarm Suite is good enough as it has all of the needed programs to protect my computer. For when I run the spysweeper program weekly, it tells me that my computer is 100% free of any spyware. Thus I can conclude that Zonealarm is doing what it was designed to do.

As far as speed, my computer runs probably a little slower only because Zone alarm is constantly running 'behind the scenes' keeping my computer free of the [...] that is on the Internet. Since its installation, about 2 months now, it has blocked thousands of spyware, adware, and viral attempts. I am willing to have a bit of an operation slow down for that kind of peace of mind!

Really Bogs Down systems

2007-05-17
I have ran Zone Alarm and Zone Alarm Pro for a few years so I thought stepping up to Security Suite was a natural. I have never used any system that bogs down a computer so much. I have done the many fixes that are in the blog and no luck. I am not even going to finish out the year with this. I know it is nice have a secure system, but it isn't worth the time I wait with Zone Alarm Suite.

2007 internet suite not updated but older

2007-12-03
I purchased this product to replace my 2006 internet suite. Unfortunately, this is not an updated version of the 2006. It is actually older. So, my 2006 was more updated than the 2007 version.

Still the Best Defense but Resources HOG

2007-10-31
This product works really well especially if you always had a ZA firewall thus you are familiar with the settings. If you are new to ZA there might be a learning curve and some getting used to. It is not user friendly for novice, if your knwoledge is limited stick with McAfee, otherwise for robust security buy ZA.

Don't use the Disc, go to zonelabs and download the free version of ZA, register the product, and then under product info click Change Lic and enter the CD key. ZA will update itself and add the av and spyware.

The earlier version gave people problems specially in Vista but that's changed with the latest version.

Update: Over time this product slowed dowm my laptop to a crawl; however with the new gaming PC I built I have no problems running it. Hence, this program is a resources hog, unless you have a good system or a newer computer stay away: Get the AVG antivirus (free) and the free ZA firewall version for a good defense set up. February 2008.

Not User Friendly on VISTA

2007-10-17
Bought this in May 2007. Product literature claims to be "VISTA Ready" and is licensed for 3 computers. Had no trouble with the first two installations on XP, but will not install on VISTA. You need to download a new file from the web, which you can't find by yourself. You need to e-mail tech support (they don't have free tech support by phone), and get a link to a web page to download the file. When you try to install this file, it probably won't install correctly. Back to tech support e-mails. At that point, you get 4 pages of instructions, which include booting in safe mode, running "regedit", deleting registry keys manually, etc. I did get the program running, but took many hours spread out over several weeks.

The program itself is satisfactory. Has problems that seem endemic to all firewall programs.

Bottom line: price is good but unless you are extremely experienced (and patient), you may want to use something else on a VISTA machine.

Doesn't work on Vista, slows down XP

2007-09-01
I bought this product because I used Zone Alarm free firewall for many years without much trouble, but this product slowed down my Windows XP machine and prevented Run VNC from working properly. Also, when I bought it, it didn't work on Vista. It wasn't until early this summer when a Vista version was finally released and then the Vista version was lacking many features found on the XP version. But the real kicker was that Zone Alarm would freeze up my Vista laptop for up to 5 minutes at a time. Their tech support was phenomenally unhelpful as was their knowledge database. The product made my laptop unusable, so Zone Alarm had to GO.

I bought Bitdefender Internet Security Suite 10.0 [2 Year Subscription for 2 PCs] and have been happy (mostly).

So to recap Zone Labs Internet Security Suite = lousy product support, lousy features on Vista (not what you're paying for), lousy product. Zone Labs, what happened to you? We had a wonderful relationship... you made good, free, products and I free-loaded off of you for years. Then when I spend money on you, you turn ugly. Bad business model.

Minimal complaints

2007-06-13
After reading the disappointing reviews on MacAffee and Norton, I opted for Zone Alarm. So far, I haven't noticed many problems, though at times I cannot access certain websites, which is frustrating. Works quietly in the background but does slow the system down, mine was by approximately 50%. I bought this in conjunction with Spy Sweeper and they seem to interact seamlessly.