Norton Internet Security 2007 [Old Version] :: Education by Design Store

Customer Reviews

Stuck with tradition

2008-04-13
I have been using Norton Antivirus forever and am reluctant to move on although I've read reviews of other products that put Norton in the middle of the pack.

Slows Computer Responses Considerably

2008-03-03
I bought this product brand new from Amazon, and at first I did not think there was a problem after installing. We live in a rural area, and sometimes service is slow - even with high speed. Then I thought my memory was full, and deleted a lot of temporary files etc as suggested. Still super slow, and getting slower all the time. A lot of times the mouse would not respond to the touch pad (Dell Inspiron 6000 - one year old) and could not even work off line with out super lag times. Computer had to be shut down every day or it would be almost impossible to get any response, and even if it was shut down correctly and started again, the response time was so very, very, very slow.....very frustrating to try and get work done. And finally, I decided to delete this program......and today - WOW!!! - my computer is back to it's old lickety split reaction times and I am able to get my work done in a timely manner. I wish I had listened to the reviews, and had not purchased this product. I will not reinstall, and will be VERY leery of any NIS products in the future. And I learned something.....the reviews really do help, so I will pay a lot closer attention to them in the future. I would have given this product a minus 2 star rating, but I could not figure out how to do that. :) Thanks for offering reviews Amazon!

Uninstalled with 600+ days remaining on license

2007-12-16
I went with a 2 year subscription because they forced me to upgrade (no updates to old version) and because I didn't want to deal with it yearly. Mistake.

It is a memory hog. After running a virus scan, you better reboot because otherwise your other programs will be extremely slow. I dealt with that by only virus scanning monthly.

I finally got so frustrated, though, with an error constantly saying my virus protection was not on. The Fix Now button forced a LiveUpdate which completes but never fixes the problem. Even uninstalling everything and reinstalling (twice) did nothing to help it. And with that virus protection failing, my Outlook program wouldn't let in new email and Internet Explorer would fail (but Mozilla Firefox worked fine).

I am off to try McAfee which works fine on my work laptop. I am glad I no longer own any SYMC stock...

Norton Internet Security 2007 for 3 PC

2007-10-05
I have been using Norton software for more than 10 years and I had no problem until I bought this product which is sold as 1 Year protection for up to 3 PC. After I installed on the first PC I tried to install on the second PC. Unfortunately it did not work at all and disabled all the programs I had on this PC. I had a very hard time to Uninstall it. Then I contacted Symantec technical support from the first computer and the advice I got was usless. I reinstalled the program on the second computer and this time I got the message that my subscription is expired ( I activated the product OCt. 01, 07), and the antivirus and web protection could not be turn on - so no wirus protection. (My computers OS - Win Xp Pro.) I would not try to install on the laptop after what I experienced with installation on the second PC.
DO NOT BUY THIS PRODUCT if you do not wont to get a severe headache.
I will stay away from Symantec product from now on.

Not Recommended

2007-09-14
This is based on my experience with Norton Internet Security 2002.

(1) Technical support may as well be nonexistent. Technical and customer support representatives repeatedly refused to reply to E-mails asking for help with a problem that a Live Update created. Their managers refused to answer faxes. The problem was finally fixed several weeks later by another Live Update.

(2) I was unable to buy virus definition updates after 2006. Symantec told me I'd have to buy a new edition of their software to get the updates, so I subscribed to Frisk F-prot instead. (Same price for annual virus subscriptions, and it has given me good service for 1.5 years.)

(3) I cannot uninstall the Symantec antivirus scanner from my computer. If I disable the Registry keys, it jams Word for Windows and everything else that calls for virus scans.

(4) Five years ago, I was an advocate for Symantec products. Now I consider it an obligation to warn other customers off.

My experience with Symantec is that its software is of very poor quality, and that the company has nothing but contempt for its customers.

Despite the negative reviews, NIS 2007 should be fine for most users with 1GB RAM

2007-08-24
Norton Internet Security 2007 is a comprehensive set of security tools that helps keep you safe online as you surf and email, swap files, download programs, and chat. The rapid growth of the World Wide Web have created the perfect environment for malicious and damaging entities that threaten your PC and your identity. With Norton Internet Security, you will be able to enjoy your computer with confidence, knowing that viruses and spyware will be either blocked or removed. All kinds of malicious programs will be removed automatically, including the damaging side effects. Includes: Norton AntiVirus, Norton Personal Firewall, Norton Privacy control, Norton AntiSpam and Norton Parental Control. Network protection configures security settings when logged on at home, or on public networks Full System Scan performs a deep scan to remove existing viruses, spyware and other threats Norton Protection Center provides a central place to easily check overall security settings Includes protection updates and new product features as available throughout the renewable service period Norton Internet Security 2007 Platforms - Windows XP Home/ XP Pro / XP Media Center; Eligible for a free Windows Vista compatibility update Phishing Protection feature requires Microsoft Internet Explorer v6.0 or higher

Is it working?

2007-08-24
I sometimes wonder, despite my advanced system. Occasionally, a problem will occur or something just won't work with the program. I'd say that most of time it does it's job. I question its effectiveness when it comes to identifying spyware (I have Spy Sweeper for that - but beware: NIS can have operating conflicts with THAT program if not installed properly). I absolutely HATE their ATROCIOUS "customer support". When I've requested it either through email or chat, you ALWAYS end up with someone who doesn't understand English very well, and I am often VERY suspicious of the "help" they have to offer - it is as though they have lobotomized monkeys sitting at consoles with a list of scripts that vaguely match whatever issues or problems one has with NIS. They take a look at your query, and give you whatever they hope might work. It's very frustrating. Honestly, I just don't feel like their support UNDERSTANDS English!!! UNBELIEVABLE!!! If there's a better security suite out there I will definitely consider ABANDONING Symantec and its HORRIBLE "support"!!

Words just can't describe this product

2007-08-11
I now have 9 licenses for this crime against bad programming. At first it looked like some of the many odious problems of previous sour vintages had been resolved but trust Norton, no.

Two problems have been somewhat resolved
1) When you want to load the program to change settings or run a manual scan, unlike previous versions where you could take a coffee break during the process, it now loads in a few seconds
2) When an update fails ( and they do, as usual ), when you restart the update, it usually resumes where it left off ( so you don't lose the partial download )

ALL of the other bad problems, however, remain
1) It often ( ALWAYS in my case ) totally screws up your computer. I have two new HP NW9440 notebooks. Only MatLab, Open Office, Adobe Acrobat and Visual Studio on them. Kaput. Long, long hangs during resume from hibernation. ( I told those outsourced wonders about this long ago - "Sir, it is not our problem". Anyways, I used msconfig to totally disable this piece of junk ( these two computers are used for work, not play so they are never connected to the Internet so I can get away with this ). Now, no problems and the computers run fine. "Sir, it is not our problem". "No, Norton is the problem"
2) Actually, EVERY computer I have has this problem. ( I use hibernation on all of them )
3) This program is EXTREMELY intrusive. Norton just HAS to let you know that it is THERE. With their obnoxious huge bright yellow icons, the extra bar in Internet Explorer, etc. ( You have to disable all this CRAP ). If you have extreme epilepsy, as I do, there is blinking, etc, which cause me untold misery. Also, if you have dialup, NIS sucks up the bandwidth ( as does Adobe Acrobat with it's automatic updates ) unless you manually disable automatic updates
4) Norton STILL screws you on multiple licenses. As I said, I have two identical HP NW9440 notebooks. I installed two legal versions of NIS2007 a few weeks apart on them ( I purchased them several weeks apart ). Naturally, Norton truncated the time period for the second installation by several weeks. ( This is how these corporations increase their profit margin, by nickel and dime-ing everyone as the US government doesn't care about anything any more )
5) Updates sometimes crash Norton. Also, update downloads sometimes fail because Norton's servers sometimes dump you.

The only positive note is that the installation ( especially the downloading of updates after this initial installation ) have been less painful than previous versions.

Essentially, this version fixes a few of the previous bugs while continuing most of them ( Anyone for Norton Internet Security 3007? )

It would be nice if those pneumocephalics in Washington would establish software reliability and usability standards but they won't do anything to actually improve this country. Hot air increases global warming.

Fee-based Internet Security Support a Ripoff

2007-08-09
My computer (9 months old) has acquired a virus, spyware, trojan or ??? that hijacks my home page and replaces it with a full-page ad for something called "Ultimate Cleaner." I ran a full scan with this product (Norton Internet Security 2007) and it found nothing. Frustrated, I called Symantec. I was told that they would take control of my computer and do the deed--for $99.00. A big gulp, but I wanted to get rid of the hijacking. The tech (offshore, probably India) played around for over an hour. I was able to watch him on my monitor as he diddled around, removing some temp files and a few dlls. He then ran Live Update and a full system can, telling me to call back if any problems are found. I said "What about the problem I called about?" He advised that he was unable to solve the problem. I asked how I get my refund of the useless $99.00 fee (which I stupidly put on my debit card.) He said the fee is not refundable!!!!!!!! I have used Norton since Dr. Peter was there. Foolishly, I have continued to use their products each year, as they became less-and-less effective. This is the last time I will EVER buy anything from Symantec. Norton Internet Security has fallen from grace, and their game of conning their customers into spending $99.00 to play around, with no solution, is reprehensible.

where is it?

2007-08-08
Sorry, I can't rate this item as I never received it. I have contacted the shipper twice asking for shipping info, etc. and as of this date (8/09/07, 9:07 pm) have received absolutely no replies. Your acknowledgemrnt said ship via Fedex, theirs said something else. Not very happy with this transaction. Bob Nelson