Customer Reviews
Yuck, Many Problems 
2007-10-25
I can get this thing to work, but there are so many minor and medium problems, that it's one of the worst pieces of software on my machine.
Here are some examples:
1. When you choose a number of files to burn to CD, the beginning of the filename disappears. So, for example, if you have "My First File.wav" and "My Second File.wav", all you'll see is "File.wav" and "File.wav".
2. If you want to use two drives for making multiple CD copies, and you choose to make 5 copies, it will actually try to make 10 copies.
3. There's no option for copying from a CD image to a CD, although you can double click on the CD image file to get this done.
4. Operations occasionally fail for mysterious reasons.
5. The Normalize operation results in a buzzy, overloud track.
I think I could list 50 or problems like this.
Dudware 
2007-10-23
I haven't found anything that works REAL well and a lot that it won't let you do.
Failed to work with Vista 
2007-10-16
When I bought this program six months ago, it had a Vista ready sticker, but that was a trick, I looked more carefully, and I noticed that it said, Vista coming in Jan. 2007, but I bought it after Jan 2207, but this product will no longer work with Vista. It worked in the beginning, so I did not return the product. I only wanted for burning data storage DVDs and cads, but it contains all kind of other unwanted software such a photo program, and a telephone program called Sipps, that is completely worthless, and when you install you must install all programs. There is no choice. I wasted my 49 dollars. It was not very expensive, but now I see I can go to the website and buy the newer version number 8 for only 49 dollars which is the same price as I paid for this one. However, because the product was faulty to begin with and not even designed for Vista, and they tricked me, I see no reason to part with another 49 dollars. This product will be thrown away. When I had to reinstall my computer, Vista threw up all these warning signs that this program was no good, and I ignored them, but I found when the Nero 7 was installed, I could no longer even capture videos, my whole computer was a mess, until I did a restore. The reason they include so much software is because since nothing works, they think they can blind you unwanted programs.
Well, there is a new nero 7 you can download if you have a serial number for the old nero 7, which so far seems to be working ok, but I would not suggest to buy this program, if you don't have it.
It is not working because when I reformed it just appears as the update, it's not the program. I fear installing the program again, because it gave me problems. It appearred as a file that could not be deleted. Huge problems with this program. I am throwing it away.
Not there yet. 
2007-09-30
I gave Nero 3 stars because it burns DVDs and CDs with ease.
I deducted two stars because all the other myriad of features are like wading through mud to use. Of course I could learn how to find features through repetition, but in my opinion for the price, it should be intuitive. This software reminds me of shareware from about 5 years ago or so when nicer graphical interfaces took precedence over usability.
The product boasts "now includes over 20 applications."
In order as listed in the booklet describing applications within Nero:
Nero Mobile: I like using Creative Zen's "My Pictures" feature on my Samsung PDA/Phone better which has faster syncing and nicer thumbnails and picture management. Nero Mobile is as cumbersome as the PC version.
Nero Home: Plays DVD, records and plays TV shows (given you have the right components: "TV tuner or video capture card for analog or digital DVB-T, DVB-S, DVB-C, and ATSC recording, compatible with the BDA (Broadcast Driver Architecture) driver standard."). I like using Windows Media, TiVo, or my HP Laptop's DVD software better. All are easier to use and less invasive to my PC's system.
Nero Burning ROM7: Fabulous - in my opinion, the only reason to buy this software.
Nero Scout: Database for all PC media files. Invasive (necessary for an indexing software) and slows system. The worst part of this for example is it puts pictures in a different order than the directory structure you have set up on your PC. It treats the sub-directory pictures were in as a directory after indexing.
Nero Search: Slower than using Windows search feature. Can only find files indexed by Nero Scout.
Nero StartSmart: "Command center" software programmed to go get other Nero software (because they know it's hard for the user to find the feature they want). StartSmart is as poorly programmed as the other Nero software it's finding for you.
Nero Express: Simplified burning process for beginners. It holds the user's hand but in such a way as to feel like your being smothered and still can't get or do what it is you want to do easily. It also assumes the setup you want in the burning process.
They have excellent pdf help files on their website, as well they should since you'll need them to use the product.
Windows won't shut down after installing this thing 
2007-09-23
Once I put this thing up on my windoes XP machine, I get a WMS Idle error every time I try to shud down windows. This cause me to need to manually shut down my machine. I de-installed Nero and my machine now operates properly. Looking for another DVD solution.
worst customer service ever !!!! 
2008-02-20
I purchased nero 8. It doesn't install properly and they have the worst customer service I have ever experienced. Over two weeks to get a response to your tech question, or you get to pay $1.29 per minute. I called their regular customer service line and waited on hold until they closed.
Nero Burning Rom is the best burner I have used 
2008-02-13
As the title says the Burning Rom program is why I purchased this suite when I already had a "Lite" version of Nero Express. I have used the full version back when it was version 6 and really like the dual directory drag and drop feature. It makes backups of hundreds of digital images very quick and easy.
The install on this utility suite is painfully slow. You will most likely think the system locked up but be patient, very patient and the program will have the entire suite of utilities installed. The program says it will take several minutes but it was almost 40 minutes before it was done.
The package I received is out of date and there is a 7.10.?.? update available for download. You will need a broadband connection since it is packaged as one large 300mb download. Just minutes if you have broadband but over 20 hours if you use a modem like I do.
Customer Service did good and answered my query in about a day regarding the download. The large file is all that is available for Nero 7 Ultra. It was possible to reduce the 300mb to around 220mb using the built-in update program but I can not stay connected for over 20 hours to download a file. They should be a bit more reasonable about that. A lot of folks only have 56k modems to the internet. The slow lane on the super highway I'm afraid.
How difficult is it for them to break it up into several compressed files for downloading???
In closing I will say that the program suite is worth the money but there are issues that you as the consumer should be aware of. I avoided Nero 8 because of the reviews here. So far I am pleased to report I have no bugs with the software as it is installed. The simple media player is actually quite good and better than the two utilities I have from other software.
Good Luck and remember the install is slowwwww!
German software is not like German beer or German cars, apparently 
2007-12-30
I'm glad I got this garbage for free from my workplace with a Not For Resale sample instead of spending money on it. WOW.
All I want to do is burn nice CD's and DVD's and make Lightscribe labels on them. Lightscribe looked like such a cool feature. That's it. Not complicated, right? I used to use an older version of Nero that worked really well (back with version 3, I think) so I tried the latest version. Big mistake.
First, it installed over a DOZEN programs automatically. I actually wanted three of them and the others were either worthless, buggy, or bloated trash of the worst ilk. Think Microsoft Office level bloat, plus Quicktime/RealPlayer style viral invasiveness. It's a truly asinine, take-over-your-system, buggy, fat blob of really bad software. It's set to make itself the default program for darn near everything. Did you have iTunes for your music? Not anymore. Did you like Windows Media Player to play your videos? Not anymore. Nero will take them all over, and install a search bot to slow down your system constantly plus seven programs that practically no one will ever use. Do you need to edit .wav files on a regular basis? Me neither, so please don't install a wav editor program, Nero. I don't want it. I didn't ask for it, and you didn't even ask me if I wanted it. Yes, it's true that these settings are modifiable but I am sick and tired of presumptive companies trying to insinuate themselves all over my computer without asking. It's even worse when their product is garbage.
So before I knew it, I had a huge pile of unwanted programs, with file types all messed up and another dumb search box on my tool bar. Man, what a bad omen.
Ever the optimist, I figured "well, if it works well, I'll just uninstall what I don't want and everything will be fine."
Sure, theoretically. Except that uninstallation is a pain, updates are unbelievably slow and error-prone, and the software is wickedly hard to use.
Nero 7 wasn't Vista compatible when I installed it, so I had to go download the update. Fair enough, since Vista is pretty new and I got the disc a few months ago. Then I found that the ONLY way to update the software is to download the whole suite of bloated programs in FULL! It's 337 MB, for God's Sake! I have a cable internet connection and it still took literally HOURS to get the update. Want to burn a quick CD before taking off on that drive to dad's house? Forget it!
So the next day, I finally had the update downloaded. I ran it, and it informed me that it had to completely uninstall the just-installed software in order to update. Wow. So I clicked "continue," and then when my system rebooted, guess what? A Nero error message popped up (in English, thankfully - more on that later) saying that since Nero wasn't installed on my computer, I couldn't run the update program. Am I taking crazy pills? Are you serious? I didn't know what to do so I re-installed everything from the disc and tried again. For whatever reason, it worked the second time.
Next up, labeling a disc (thankfully, Nero Burning ROM did burn a CD nicely). Figuring out how to make a simple Lightscribe label was just mind-blowing. The default templates make no sense whatsoever. Just getting a readable label out of my burner wasted two entire afternoons and a half dozen blank discs. I know I'm not Bill Gates, but I built my computer and installed my software myself so I'm not a complete rube. Yet I'm still discovering new ways that Nero messes up labels. The default audio disc template gives you a half inch band of usable space around the middle of the disc. You can put more text on the screen, but it won't print, so you're wasting your time. Oh, and the standard font? It's completely unreadable on a Lightscribe disc. Literally - when you click on the disc surface to type some words, the default text settings will result in the final disc being unreadable. God help you if you'd like a track listing printed on the disc. Half the fonts don't line up properly for some reason. You can see that they don't line up when you hit the "print preview" button and your text is all cut up, but before that step, it shows them wrong on the main screen. Why is the standard font unreadable? Why is the default template limited to a tiny strip of text, with no easy way to change it? Seriously, it's kind of ridiculous. Lay off the Oktoberfest celebrations until *after* your software is done, OK Hans?
I bring up the German thing because I kept getting error messages in German. Some were English, some not. My computer is set for American English and there's no reason Nero should spout German errors at me, but it did. I have nothing against the German language, but I can't read it. Is it unreasonable to ask for messages in a language I can read?
I know this review is colored by my frustration with this software, so I apologize. My internal unhappiness meter went off the chart after the sixth wasted Lightscribe disc.
What Nero project manager saw this setup, with its 14 separate modules, clumsy interface, horrible update process, and bug-filled operation and said "THIS is the program of the future! Let's release it at once!"
In conclusion, "Nero = yuck."
Easier to burn CD's than Windows Vista. 
2007-12-11
Great product to have if you have Windows Vista. The burning software works faster and better than the Vista Utility.
sucks 
2007-11-04
I didnt get what i ordered, they sent me the essentials cd not the program itself, i was very dissapointed, but they just dont want to do anything about this,
i returned it,
but i will not order from this person again.