Customer Reviews
An Incredible Pain in the Rear 
2007-09-07
If you thought Norton or McAfee are intrusive when they want you to run an update, you haven't seen anything yet. Norton will pop up once a few minutes after start-up, and (so far) it won't update when you tell it not to. McAfee will update anytime you're on the internet, even when you tell it not to. This is a pain for those of us with no access to broadband (yes, there are such places) as it slows everything else I'm doing online to a crawl. Aside from the once-daily reminder, though, they leave me alone when I'm not online. Not Computer Associates. CA pops up every few minutes wanting to connect to the internet -- even when I've turned off the automatic updates. This, by the way, was after the first installation on a laptop, when it had spent the better part of two hours downloading updates. It already was up to date, and its status box even said so. But did it let me work? Nope -- every few minutes it popped up on the screen wanting to fire up the modem and tie up my second phone line. News flash for Computer Associates: I have better uses for that phone line than making your program happy. The cherry on the sundae is that you have to click the cancel button TWICE to make the connect to the internet box go away! End result: I've uninstalled CA, trashed the CD, and written the whole thing up to learning a lesson about software from Computer Associates.
ca anti-virus 
2007-08-24
So far it seems a lot faster loading up on start and is somewhat faster thaN NORTON.
no quick scan like norton but can pick files to scan........
full scan is is 30% faster and does not slow the pc down
Meh... had to install three times 
2007-08-11
Quirky. I downloaded the Vista update and installed. First reboot made my computer hang. Not a big deal... I reset. Hung again. Got into safe-mode and uninstalled. Installed again, same problem. Third time was the charm.
Strange, since this is the software Microsoft uses internally.
No issues since third time. Besides those issues, fantastic. Uses very little resources and does not take over your computer (ala Norton Anti-Productivity). Great bargin as well.
Does not play well with others Oink Oink 2007-08-10
I got this as part of the whole suite when I bought tax software.
The first problem I had was the firewall was stopping all internet access. When I asked tech support how I was supposed to configure it to work with Firefox, they responded how to get it to work with IE. Why doesn't technical support read questions before pasting in standard answer #38a??? Until I could get if t figured out, whenever I rebooted, I simply disabled the firewall down.
The major problem is when virus scan ran, or updates are downloaded, it completely hogs the system. I mean pegs CPU at 100% for an hour or more. Pegs, system uselessly slow. Come on, anti-virus software should be seen but not heard. This is not the highest priority task in the system. Temporarily solved this problem by letting it run while I go to church. On days I didn't go to church, standby when you start up the system.
In complete frustration, I tried to un-install. I used control-panel / add/remove programs and removed all remnants. Did this remove the product? NO. Irony of ironies. Can't even delete the programs because they are always "IN USE." Looks like I'm going to have to hire some pencil-necked guy with a pony tail and pocket protector to rid me of this vermin. That is because I never got a response from tech support on how to remove it.
My only positive side was that I only installed it on one system (and not all three) until I was satisfied that it worked OK.
great product with great flexibility 
2007-08-09
The best about this product is that you are allowed to choose what to install. For me, I always feel the windows firewall is as good as if not better than the third-party firewall. And I don't quite believe in email blockers. So I just installed personal internet antivirus on my computer. and I have had no problems so far. And I know my computer's speed will not be affected since only one function is installed. I used to have Northn Antivirus, my computer becomes extremely slow because Norton use up so much system resource. So I don't like it.
The USB drive is cute and more important, it's free to keep. The installation from the USB flash drive is easy. And you can use it on 3!! computers.
Overall, I strongly recommend it to everybody, especially someone who likes to micro-control their own pc and prefers a better system performance.
Does its job. Can find at reasonable price 2008-05-08
I buy this software for really cheap - about $3 I think. It is one year old when I buy it but you get free updates to the current software for a year.
Seems to do its job and doesn't interfere with the computer.
Not worth trying this one on Vista OS 2008-01-21
I bought this in May 2007, and installed it on a machine with Vista OS. Right away I experienced problems with the firewall blocking all internet access. Then I was getting personal security alerts. I tried all notion of ideas and finally called Customer Service. After an eternity I chatted online (using my laptop that was working ok with XP) with someone who figured out that even though this version is supposed to work with Vista out of the box it really does'nt. She advised: 1. Goto Control panel. 2. Click on Network and Sharing center. 3. Click on " Manage Network Conenctions " to the lehthand side. 4. Right click on Default Connection and goto Properties. 5. Uncheck the options "HIPS HIGH FILTER" and "HIPS LOW FILTER" and click ok. 6. Try getting online with the Firewall turned on.
Well that fixed the issue but ever since the computer runs in slow motion whenever I am trying to access web pages. And the durn PARENTAL CONTROL wants to keep me from normal, mundane websites unless I put in an access code, even though they were normal sites like CNN, and had it turned off. FINALLY I uninstalled CA Internet and installed Embarq security, now my internet blazes fast!
Customer Support??? 2007-10-15
This company has no customer support. It blocks your internet access. Shutting it off doesn't work; you have to uninstall it to get your internet access back. Then if the FAQ page that they have for customer service doesn't help (which it won't), the require that you fork over 19.99 for help!!! Stay away from this!!
Same issues with Firewall not working with IE/Renewal $$$$ 
2007-10-11
I had the same experience with one of the other reviewers, the firewall occassionally blocks my IE access. I had to do the same thing - turn off firewall and then it worked. It has also affected performance.
Plus, this was a renewal from software I purchased last year. It cost me $42! That's more expensive than if you bought it off the shelf.
great software 2007-09-29
I bought this software after reading other reviews. It was delivered very fast and I had no problem installing it on my computer or my husbands. Very happy, working without any difficulty. I'm only semi computer literate so I really appreciate not having problems.
