Norton Confidential 2007 [Old Version] :: Education by Design Store

Customer Reviews

This program is just not up to Symantec Standards!!!!

2007-03-30
This is among the most disappointing Symantec products!!! When one tries to log in to the infovault, the login box is often empty! There is no way to submit the information. It is also impossible to get a straight answer from Customer Service. BRING BACK THE OLD PRODUCT, PLEASE!!!! Have been a Norton customer for years....this one is just not great!!!

Don't waste your money

2007-03-09
Norton old password manager worked much better. It is a pain to use especially if you use the same password for serveral different websites. After using it for a couple of weeks, most of the time not working properly, the final straw was that it suddenly stopped recognizing my Infovault password. Several emails to Norton and nothing but worthless repsonses. Hours wasted trying to get help from their website! Even when I just wanted to know if I unstalled the product would password manager still work, no response.

Most useless piece of software - 0 stars

2007-02-18
I purchased this product with the hope that it will help me protect my computer without too much overhead and interference. The password manager is quite useless. In more than half the times it did not enter passwords. In cases where it entered passwords, it took about 5 seconds to do so. It also asked me if I want to store passwords repeatedly for the same site.

It interfered with the operation. It did not let me go to sites like paypal and charles schwab. When I contacted Symantec support, their response is to disable the Phishing protection when I want to go to these sites.

My quicken started having problems. I had to restore old backups and it took me 2 days to finally figure out that it is Confidential that is causing the problems. I would have given this s/w 0 stars if it is possible. Now, I uninstalled the software from my computer and have no intention of re-installing it.

I can't believe that a company like Symantec releases software that is so buggy and unusable.

Norton 2007

2007-02-14
This is a terrible product. I could not even load the program onto my machine. I had the same 2006 version and had no trouble loading that one.

I sent the product back and requested a refund to my credit card. I cannot recommend this product and if you take a chance and order it I hope that you have better luck then I did.

SYMANTEC RIP-OFF

2007-02-05
It's time to switch to any product BUT a Symantec one: what was once the best security software company for PC users is now the worst.

It was time to upgrade my Systemworks Premier to the 2007 version, so I checked out the '07 features online. But where was Password Manager? Hell, I have 187 passwords and logins I DEPEND UPON Password Manager to fill in -- at least 30 of them a day. After an hour on the phone with allegedly 'English-speaking' Symantec CSR's in Bombay, the story I got was that customer surveys prompted them to 'drop' Password Manager. Not being stupid, I said, 'let me guess, Symantec's going to roll out a stand-alone Password Manager to extort another $40 from me'. 'Oh, no, sir, no, no...'

And here it is: a $[...] rip-off, nothing but Password Manager -- not so cleverly disguised as 'the Vault' -- along with other features IE7 provides for free, and marketed as a 'new' online security program.

Symantec seems to put more effort into playing marketing games with their customers than they do into making the programs they sell WORK correctly. Norton Anti-Virus is a MESS; it's once-a-week Wednesday night updates are now a joke: launch your attack, release your new virus on a Thursday morning and you'll have millions of NAV subscribers at your mercy for at least a week. Three times in the past few months, NAV has failed to stop an attack -- after several years of never failing. Systemworks too seems to be causing more problems than it solves (I'm continually rolling back to undo 'fixes' One Button Checkup or WinDoctor creates, after the 'fix' crashes my system).

Goodbye, Norton, hello McAfee -- or ANYBODY else. This rip-off -- deleting Password Manager from Systemworks only to regurgitate it as this bug-filled mess called Norton Confidential -- is the last straw.

DO NOT BUY THIS PRODUCT! Read the Reviews!

2008-03-30
This product CONFLICTS with OTHER NORTON PRODUCTS! It is TERRIBLE. DO NOT BUY! Read all the one star reviews - every point made is valid. It conflicts with Norton Antivirus. It causes very slow page uploads that reach the point of maddening when you have high speed DSL. It is a huge memory drain. DO NOT BUY THIS PRODUCT.

Horrible Experience

2008-03-11
I lost the old Norton Password Manager when I upgraded Norton Systemworks. I thought I would try Norton Confidential as an upgrade for the password manager. It is a complete system hog and it brought my internet access to its knees. It also did not fill in any passwords... just slowed everything down. I tried to remove it from the system startup and it ran anyway. I finally un-installed it and the un-install of Confidential messed up my systemworks install. Nothing but complete aggrevation!! I also have a hot key product called Macro Express which I have used successfully for years. The Notron Confidential killed Macro Express and made it not work. I decided to get rid of Confidential and keep Macro Express. Do not buy Norton Confidential!!

Do not buy this abysmal product - the worst SW I've ever used

2008-01-05
This is the first negative review I've posted for a product, but Norton Confidential has earned it. Normally, I let things be. Maybe it's my fault. Maybe my expectations were too high. Not this time.

I've had this SW on my WinXP machine for a year. It took over 8 hours and four uninstall/reinstall cycles of the whole Norton Internet Security package and Norton Confidential to get it to work. Three calls were needed to the Symantec "help" desk, finally they walked me through it setp-by-step (that took 90 minutes).

I bought it primarily to fill-in website usernames and passwords. Most of the time, IT JUST DOESN'T WORK: I have to enter them manually because the program is missing in action. And, when revisiting sites it often does not remember that the PW and Username has already been entered and an annoying dialog box appears asking if I want an alternate log-in. Always the same URL, nothing changed.

After logging into the password vault upon booting, it often works for a while. But, I don't think its functionality can withstand Hibernating or Suspending the machine. The Phishing Filter is so bad (especially with Yahoo) that I had to disable it.

Now, the 1-year is up. I get annoying "renew or uninstall" messages every time I open IE7. And, because I didn't renew it, it finally turned itself off AND LOCKED ALL the User and PW data I've painstakingly enetered. So, NOW I HAVE NO ACCESS TO MY OWN DATA. That means major inconvenience. This is totally unacceptable.

If I knew then what I know now, I would NEVER have purchased it. I thought "for $45, why not?" WRONG! That was before the installation experience and a year of dealing with its unreliable performance. I refuse to renew it.

LOWEST POSSIBLE RATING.

Don't Buy Norton Confidential

2007-09-13
You'd think you could trust Norton, but not this time. Norton Confidential is the only program that has caused my Mac G5 to crash...twice, before I uninstalled it. Alas, the damage is done, and now my Norton Antivirus doesn't work, no matter what, even after a new install.

Repeat: do...not...buy...Norton Confidential.

less than worthless

2007-05-27
A pain to install, requiring more than one attempt and rebooting.
Then, it slowed internet explorer to the pace of a dead turtle, even with broadband access.
(It does not protect nor slow down Mozilla Firefox.)
To make Windows Explorer usable, I had to un-install this program.
It was one big waste of time.
For me, Norton-Symantec is trashing their brand reputation with this garbage.