Customer Reviews
Great Price 
2008-05-11
If you are going to get the protection plan this is a great place to buy since you save $10 bucks.
Easy to registar
I have the I-Pod Classic and feel that it is worth it incase anthing goes wrong. I had the protection plan for my mini and 5 days before my plan ran out. It died and they relaced it. It gave me 2 more years of happy ipoding until it was stolen.
Excellent protection for your iPod! 
2008-02-01
Adds another year to your iPod warranty. So after purchase and registering AppleCare your iPod is covered out to 2 years from the date of purchase of the iPod.
Worth every penny!! 2008-01-30
I got a 30gb iPod about 23 months ago in trade for some work I did for an acquaintance. At the time I didn't even know about the protection plan. It wasn't until I realized how much I loved this little electronic wonder that I started to worry about how I would ever replace it if it stopped working.
About 11 months after I received the iPod I purchased the protection plan from Apple. The sales rep I spoke with was well informed and very helpful. I had actually purchased the plan 11 months and 30 days after my initial iPod purchase date. I was assured that as long as I bought the plan before the original warranty expired that I could register it to my iPod at any time. She was right.
When my iPod started losing charge and shutting down intermittently about a month ago I was worried but then I remembered the protection plan. I called them up and they had the shipping materials at my door the next day. I sent the iPod out the day after and after 1 day of transit, 1 day of troubleshooting, and 1 day of return shipping I have a newly refurbished iPod back in my hands. No questions, no runaround, no hassle.
I would recommend this product to ANYONE with an iPod. These things are just too damn cool to risk losing.
Unable to track shipping 2008-01-28
I ordered an Apple Care protection plan. It arrived shortly after it was due. However, I was unable to track where the shipment was while I was waiting using the USPS tracking system.
Don't leave home without it! 2008-01-20
You MUST buy Apple Care if you get any apple product. It fully covers your iPod if anything happens in two years... and it really works. Also, it gives you as much tech help as you need during that two-year period... this is a no-brainer. I's so worth the small investment up-front to have help at any apple store to fix it or explain anything. Or you can call apple anytime for assistance. I had to replace two ipods because they died for no apparent reason (I think they were exposed to magnets) and Apple replaced them under Apple Care with no questions asked.
Apple Care Plan 2007-06-27
APPLECARE PROTECTION PLAN 2YR FOR IPOD
Lost a year's service to Amazon typo 
2007-02-16
The detailed description for the plan says
- Extend repair and telephone support coverage of your iPod to three years
I thought Apple had become generous but once I received it with my iPOD, I found it's still just one additional year, not two. Apple confirmed that the three years is a typo. My last iPOD needed to be replaced twice so the extended service is a must even if it's just for one year.
Wrong Protection Plan 
2007-01-19
Amazon recommends the $59 Apple Protection plan for the Ipod Shuffle --2nd Generation ---- Be advised the Apple store offers a $39 2yr plan for just the Ipod Nano 2nd Gen and Ipod Shuffle 2nd Gen. Both plans work great, If you have one of these two new machines save yourself $20.
Not too expensive and worth the fuss 2007-01-09
I actually bought this for my iPod after the fact to extend my coverage with apple. For just a couple bucks more than you are going to pay to ship your iPod back to Apple, I extended my coverage for another year. In the end, I got a brand new iPod. I was very pleased.
Well worth the price 2006-12-09
Granted, I would never spend $59 to cover a $79 iPod Shuffle... but for any of the other iPods over $200, it's a good deal... and here's why.
Out of the box, you get a one year limited warranty. In the first 90 days of this out-of-the-box warranty, you can call Apple once for a general question - like "how do I speed up this track" or "tell me how in the hell to use this infernal gadget!" - but after that, it's $49 per call... unless there is something technically wrong, then the call is free. It is a toll-free #.
The one year limited warranty is a 2-parter. In the first 6 months of this warranty (this is where reading the fine print really helps), you can contact AppleCare or go to an Apple Retail Store if your iPod is failing (not from accidental damage, though - just if it stops working or behaves badly) - if they cannot do a software fix for it, they will replace the iPod with a refurb unit. The refurbs have new cases and new batteries - but the LCD and Hard Drive might be refurbs. This is also in the fine print. The unit is still covered under your warranty for the life of the warranty period.
Your warranty period starts from the date of purchase of the iPod, not the date of purchase of the warranty. You have one year to buy the warranty and register it online. So, let's say you are a last minute shopper and you fly to New York to shop at the Fifth Avenue Apple Store that is open 24/hrs a day, 365 days a year... and you buy the blooming iPod on Christmas day. You of course remember the date (like a birthday) in your memory... knowing you have one year to buy the warranty and register it... you will have until Christmas EVE the next year to buy & register the warranty online. You cannot buy it on the one-year anniversary - it's one day too late - 366 days, not 365 days. Don't procrastinate! By waiting, you do not add time to your coverage.
So - back to the limited warranty - after the first 6 months, there is a processing fee. This is waived if you have the AppleCare Protection Plan (APP), but if you just have the limited warranty, you'll pay $29 plus tax for a replacement unit. Why? They ship the old unit back to be taken apart and recycled and it covers the shipping of the replacement unit to the store or to you (if you do the mail in service instead of going to the store).
When you get a replacement unit, the unit is covered for the length of your warranty or 90 days - whichever is longer.
When you have APP, there are no more fees - you have coverage for 2 solid years - unlimited phone support and no fees if you have to replace the unit in the store 20 times.
If you drop the unit, accidentally put it in the washing machine or run it over with your car, they will be able to tell and that kind of damage is not covered. If you have a warranty on your car, you use it if you hit a speedbump and your transmission falls out. But, if you wrap your car around a tree, this is an insurance issue, not a warranty issue. Same with the iPod. Apple does not sell insurance. Some credit cards do offer limited insurance on electronics. You will have to check w/ your card to see if this coverage is available for you.
Some people opt to do all their holiday shopping at a big-box retailer w/ their attractive 6-12 months no interest deals... that's fine and dandy - but you need to be aware of some of the extended warranties they sell. Ask lots of questions.
Many big-box retailers offer a 4-year warranty for about the same price as Apple's 2 year warranty - but what is in the tiny print is that in the first year, you have to take the unit to Apple for service. So - you take it into Apple (or mail it in) - they don't 'repair' your unit - they either do a software fix if it was corrupted software (something you can do yourself at home) or they will replace the unit. When they replace the unit, you now have a new serial number - and this is not covered by the other retailer's 4-year warranty. You won't know this until 2 years later your ipod dies again - you go to the big box retailer and they tell you that the iPod you have in your hand is not the one you covered with their warranty. Oops!
With your APP warranty, you're paying 8 cents a day for peace of mind. And if you're buying a $400 iPod, it's nice that you don't have to worry about getting another one for 2 years. It's a hefty investment only to have to pay $30 for a replacement in 6 months if the thing starts acting funny, then paying for a new one. By the time your APP runs out, you know they will have come out w/ some new awesome model you 'have to have' anyway. I still have the first iPod I bought about 5 years ago and it still works. The battery life is nil, but plugged in, it still works... but I still bought a new model when it came out... and you will too.
