ViaMichelin X 930 3.5 Inch Portable GPS Navigator

Customer Reviews

ViaMichelin should provide better service and updated maps

2008-05-10
After some research I had to decide between a few basic units, TomTom one 3rd edition and alike and the ViaMichelin. I purchased the X-930 because it seemed to be a fairly simple to use unit with all I was looking for at a great price. I travel to Southern Europe pretty often, and I know ViaMichelin has great maps and updates. After using the X-930 for sometime it was clear that the 2,006 US maps are waaaaay too old. Then I learnt there are no updates available for US maps. OK, customer support cannot say when, if ever, these updates will be available. Next, I consider buying the European maps for a trip in the near future. Customer support says those maps WILL NOT WORK if the unit was purchased in the US. Long silence on my side of the line ends up with the customer support representative saying something like 'some people make those maps work with the unit, but ViaMichelin does not support that'. OK, that IS weird. Anyway, I will probably get rid of the unit as I cannot be hoping ViaMichelin will soon solve these issues. My vision of the company is not half as good as it used to be. I just do not understand how a company like ViaMichelin SELLS A GPS THAT IS GOING TO WORK ONLY IN THE US, WITH MAPS NOT UPDATED FOR TWO YEARS, AND THAT DOES NOT SUPPORT MAPS FROM EUROPEAN COUNTRIES. This is a joke of a deal.

Great for a first time user!!

2008-05-04
This is a great product for a first time user. The price is very reasonable. I love that you can either use it as a touch screen or you can use the stylis that is included. The only down fall is if you make a mistake in typing in the address you can't correct it you have to backspace until you get to the part where you messed up. Other then that it is awesome with the directions it gives and it is quick to reroute you if you don't turn when it tells you to. I'm getting ready to use it on a long trip and I'll fill you in on the details once I do..

Maps from 2005

2008-02-22
If you want a product that uses maps from 2005 and is accurate about 65% of the time, this unit is for you. I have tried repeatedly to get updated maps to no avail. Every time I call customer support I talk to some very nice people who tell me that they're still waiting on news of when the updates will be released. I've been told, "Any day now" for two months. Customer service personnel said they had been expecting the updates during summer 2007. In the past two weeks I've used the product in areas where I'm very familiar with the roads. On one occasion I was directed down a road that dead ended at a river. On another occasion I was told to turn into a parking lot (on my way to another destination). This past week I was driving in a location about 170 miles from my home. On the first leg of my trip, I followed the GPS directions. The trip took 186 miles (3 1/2 hours). On the return trip I decided to follow the road signs. The return trip took 163 miles and a little less than 3 hours. I thought ViaMichelin was a reputable company. It appears that I was wrong.

GOOD GPS FOR THE PRICE

2008-01-28
I have been testing this GPS, for about two weeks. It gets crazy once in a while and give wrong commands, it avoids highways and trips that might be completed in 25 minutes can take much longer, but eight out of ten times, it directs you where you are suppose to go. I have friends having different brands of navigators, paid a lot of money, and still have the same problems. In my opinion, the Garmin 340 is the best one, since it gives the names of the streets, but you can not go wrong with the Via Michelin if you take into consideration the price.

Best Deal Anywhere

2008-01-21
Absolutely the best deal going. Works great, user friendly, not a bunch of useless bells and whistles. Everyone should own one!

Good for the money

2008-07-10
I bought this product last year, it was like $175 when I got it. It works good, can guide you to the place you wish. Two point I don't like: 1. the screen cannot be clearly seen when strong sunshine. 2. Seems I never successfully mounted on my window, maybe this is my problem. Map is old, it would be better if free map update is provided.

Check it out before you buy

2008-06-29
Really sorry I bought this one. Maps are old, can't locate my house on it and I've lived here 5 years. Little to no support from the company. It appears their main market in Europe. Map updates are not available. Find a unit that allows you to update your maps from the internet. I am sure there are better units available.

Others might be better

2008-06-29
I purchased the X930 for my wife. The con they list is probably the most important fact they can mention. It is difficult to the point of impossible (occasionally) to input and find locations. It would appear from the product's website that they have discontinued the product and even the website is somewhat difficult to get around. My friend has a Garmin and I recommend their product over this one with no reservations. I am unimpressed with the lacking userfriendliness of this product and do not recommend it's purchase despite it's low price tag.

HUGE RIP-OFF! OLD MAPS!

2008-05-22
This unit is essentially a paperweight. The maps are ridiculously old and there is no chance of getting updated versions, since ViaMichelin is no longer making GPS units. They have also turned a deaf ear to the existing customers who are begging for new maps. If you call customer service, they will outright LIE and say that new maps are coming soon, but don't believe it. The smart money is on anything but a ViaMichelin.

Don't Buy A ViaMichelin GPS

2008-05-11
ViaMichelin is exiting the US GPS market and will not support updates to the old 2005 maps. I heard this right from the horse's mouth. The unit I own didn't even recognize portions of the PA Turnpike which has been in existence for over 50 years.

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