Customer Reviews
problem with BIOS, customer service is HORRIBLE 
2007-10-27
While trying to boot up my laptop one day, it came upon a black screen with a box that said 'enter password'. Turns out this model and many other Toshiba models has a problem with its BIOS resetting the password. The only way to fix it is to take it to an authorized repair center, or to send it into Toshiba. The ONLY repair center in my area would not take it, so I had to send it into Toshiba. The UPS store charged me to ship it, as well.
When I got my laptop back, none of the USB ports worked! I was told over the phone that the only way to fix this was to completely re-install Windows, thereby losing all of my files and programs.
The Toshiba customer service and tech support never offered any solutions or trouble shooting. This laptop is low in price, but if anything ever goes wrong with it, YOU'RE OUT OF LUCK.
Slow 2007-07-01
For some reason this computer is Extremely slow. It takes about 6 minutes to boot, 1 minute to shut down, 90 seconds to open ITunes, 30 seconds to open Firefox browser, 15 seconds to open a file, and it hangs up constantly!
If anyone knows why, I'd like to find out.
This is my first Vista, although my 9th laptop, and I own another 20 desktops. Definitely considered throwing out the window at times. Frustrating!!!
My first Laptop 
2007-05-15
This Toshiba is my first Laptop computer, I still use a Desktop, and have for years. This Toshiba Satellite is a beautiful looking machine and has all the inputs and outputs I need. USB ports for a trackball, I hate the touchpad, external keyboard and card reader. Provided is a VGA monitor output, the 15.4 widescreen is crisp and very easy to read, but I like to work with a 19" flatscreen. Both monitors can be used at the same time, a very handy feature. The new Vista Basic is a nice looking operating system, with all the stuff programmed at startup, it just crawls along. I have removed many of the not needed programs, it is still very slow to react. I am seriously considering to reformat the hard disc and install Windows XP. And only the programs I really want, instead of all the stuff Toshiba thinks I need. For a computer beginner it may be just the right thing. As for the battery power, it does not give you the advertised hours of operating time. If I were to use the machine mostly on battery power, I would make sure to have an extra battery with me.
As a whole package the Toshiba is a first class machine, it is beautiful and for the price it is hard to beat.
