Customer Reviews
Excellent picture and design of set 
2008-05-08
The picture quality is phenomenal. I was a bit worried about the sound quality after reading the reviews, but it's perfectly fine. If it were in a larger room other folks may have an issue, but it suits our purpose just fine. Great looking set--love the glossy black. Very impressed.
Defective TV 
2008-05-08
Let me preface my statement that I ordered a Sony Bravia last year and all went well, the purchase, the delivery and the TV were all great. I recently purchased the Sharp Aquos and it turned out to be defective-no power, no picture, a pain - but I did receive a full refund but had to pay shipping- not so good.
Did not work ... defective merchandise 2008-05-04
I had concerns with ordering a television online ... Although I received the television within several days of ordering ... when the media center went to install the television it did not work ... wouldn't even turn on. I contacted the company that shipped television directly (Beach Camera) and to my surprise they indicated that I would need to ship it back to them at my expense. When I explained that it was defective ... they were rude ... and said that I should have read the disclaimers/fine print they provide at time of purchase. Not satisfied with their response ... I contacted Sharp directly. They put me in touch with a local repair company. The repair company contacted me within 24 hours and came to pick up the television. They indicated that if they are not able to repair the television that Sharp would replace it at no additional charge. The television is still in repair ... I plan to contact the repair company this week to determine the outcome. The moral of the story ... read all of the disclaimers and fine print prior to purchasing any electronics on-line and it would have been much easier to deal directly with a local electronics store. I would probably be enjoying my new television ...
Also arrived DOA 2008-04-08
As in the cases of some of the other one star reviews listed here, our TV arrived and didn't work. Instead of simply exchanging the TV for a new, working one or quickly sending someone to our home to fix it, Sharp has dragged us through weeks of their "standard reaction" to this situation. That included me personally driving the TV to a service provider. I have never experienced such poor customer service, especially on a $1000.00 item. When I contacted our local service repair company to get a status update today they told me they had requested the needed parts last week, but that Sharp has shipped them UPS ground. This will easily push us into a fifth or sixth week of waiting for the brand new TV we purchased over one month ago and paid extra to have shipped in two days. Sharp obviously has no desire to make their customers happy. This will without a doubt be the last Sharp product we purchase. We have been happy Amazon customer for many years, but our advice to anyone considering this TV is to pay extra and buy it at Best Buy. Then at least if it doesn't work you can simply exchange it for one that does.
Blown away by this tv! 2008-03-18
I've had this tv for about a month now and love everything about it! It has a beautiful picture full of spectacular colors and is very simple to hook up. DVD's look great using a 1080p upconverting DVD player and the sound is better than many people on here give it credit for, especially when hooked to a home theater system. Sports look unbelievable on this set as well. Everyone who comes to our house remarks on how beautiful the picture is and how they would like to get one. Purchased it at 6th Avenue Electronics and got free shipping in three days.
Sharp has Quality and Customer ServiceProblems 2008-06-25
I bought a new Sharp LC-37D62U on-line. It was pretty, the right size for my space, the specs were great and customer reviews were favorable. My experience to this point has been less than favorable.
The picture quality is pretty good, good viewing angle, very dark blacks and good contrast. Unfortunately, the audio will not lock onto two local digital sub-channels, it cuts in and out. I've tried a different antenna, with no change. Two other digital tuners in the house work fine on all channels. Sharp customer service tried to diagnose the problem by phone and finally decided to dispatch a local repair center. The local repair center says the problem is with the Sharp firmware and cannot be resolved until Sharp updates the firmware. Sharp denies a firmware issue and blames the local broadcaster. I asked why my other tuners worked, they said their tuner doesn't work like other peoples'. They are half right.
So, here I sit with a new Sharp TV that for whatever reason will not work with two of the local stations. I guess my options are to move to another city and hope those broadcasters work on Sharp TVs, watch the other channels or buy another new TV. If I get another TV, I don't think I'll consider Sharp as an option!
very "Sharp" 1080p 2008-06-07
This is an awesome LCD. Sharp, in my opinion, has it all including a great price. The contrast ratio is very important to have the best images, colors and true black/whites. The Aquos has one of the highest
available for the price. Great for gaming & action scenes as well. The vendor shipped the product out quickly...ordered tuesday night and arrived thursday by 3:00pm...very nice.
Good TV with a couple of negatives 
2008-05-16
Got this TV at an Atlanta area MART that sells many BRANDS (hint, hint), and got it at an excellent price (after salesperson cuts and rebates, got it for just over $900). Its a different model number (store-specific), but the same exact TV.
Here are lists for the pros and cons:
PROS
- Excellent picture, and easy to plug-n-play
- The TV menu/options has a TON of pick-and-choose settings, which leads to an endless amount of tweaking to get the best possible picture.
- The set looks nice mounted on the wall.
- The sound for TV/Cable is excellent.
- The HD picture for the cable is crisp and clear!
- Energy save features are great (auto-shut off, signal detection, automatic brightness adjuster, etc).
CONS
- Main Con: The picture from playing Blu-Ray movies (connected with a proper 1080p HDMI cable from a PS3) is not as crisp as some other TVs I have seen. I've been told that this is most likely due to the size of the TV, as larger TVs would be able to deliver 'crisper' detail (as the 1080 horizontal lines wouldn't be as compacted).
Was told by a certain store's 'Dork Group' that at 37', 1080p is only JUST more noticeable that 720p would be. They said in order for 1080p to be fully observed, a screen size of 42' and greater is best.
- The sound of both blu-ray and regular DVDs leaves something to be desired. I don't have a home theater set-up, and the speakers on the TV don't seem to handle the dolby digital sound as well as they should (can watch TV with volume in the teens...need to hike it up to the upper 30's to mid 40's for DVD/blu-ray playback). I think its just an issue with the TV's ability to compress the higher audio input.
- All inputs are in back of the TV (not side-mounted). Thus, if your TV is mounted to the wall, once its there, changing out cords and plugs is a challenge w/o removing the TV from the wall.
- On-TV buttons (power, volume, etc) are on top of the TV. Again an issue if the TV is mounted on the wall.
- On occasion, it takes the TV up to 10 seconds to read a new signal. For instance, playing a Blu-Ray disc, the rating screen is typically in 720p resolution. The TV will show 'lag' in decoding the 720p signal vs. the 1080p of the rest of the disc.
Sharp made a nice HDTV here, but the designing of the TV is quite flawed and poorly executed. Plus, the information about the 1080p resolution on this size TV is a little off-putting. I recommend saving a few hundred bucks and going with the 720p model for the 37' inch set. Also, be sure to consider needing additional speakers in order to fully enjoy DVD/blu-ray sound.
Nice TV 2008-05-14
Great buy, very satisfied with size, unless its right next to a 40 or 42 inch tv you would never know its a tad smaller. Wonderfully clear picture, I use a digital antenna and pick up amazing free digital local TV. Really really impressed by picture quality.
good buy 2008-05-14
quality of picture and TV in general is very good, would definitely recommend it. The only thing that i dont like so much is the exterior appearance, my samsung 46" looks much nicer, but as this is the only downside:
Definitely worth the buy !!
