Customer Reviews
Not really a neck wrap... Wanted to love it..but not really using it. 
2009-01-05
My mom has something similar to this that I tried and it worked fairly well, but this one doesn't really work as well.. as another reviewer said, it doesn't quite sit right... it's flattish and the top and bottom have a distinct seam.. because of this, it seems more like it's designed for the tops of the shoulders, not the neck... I have to hold it all hunched around my neck for it to actually reach my neck, and the ridged seam feels uncomfortable on my neck also. It just really seems like it's not designed for the neck!
That said, the smell of lavender and buckwheat is nice and the quality of the cover is pretty and seems a good quality, with a zipper to take off for washing (unfortunately I've barely used this so haven't even gotten to washing it)
This might work nicely for someone who wants something to just sit atop their shoulders and the very top of their back, but not the neck. Because I wanted it for my neck, I tried it once or twice when I bought it last spring and haven't used it again until now because my neck is hurting so bad... only to be reminded again how it doesn't really work well for that.
If they just renamed this for shoulder tops though, I think it would be a good product... good price, nice quality, nice smell. Just not designed well for the neck!
Doesn't sit quite right, and absorbs food odors from the microwave 
2008-06-08
The title says enough. Somehow the combination of the peppermint and yesterday's reheated pork chops resting on your neck/shoulders just doesn't have the appeal it should. And speaking of that, the way that this is designed, it just doesn't rest anywhere helpful. It's too short to do much for the neck, and sits too far forward to get the parts of my shoulders that feel sore and tired. The Thermalon Microwave Activated Moist Heat-Cold Neck Wrap for Neck and Shoulder, 21", which I also got from Amazon does pretty well for the neck (but doesn't reach the shoulders at all so don't believe the hype), is relatively inexpensive, and does not carry any lingering odors from the microwave after heating up.
It serves the purpose for its use. 
2008-06-02
The neck wrap does its thing, it helps relax the tension and relief the pain. But it's almost impossible to get the insert back into the cover provided so I just end up using it without putting the insert back in.
A HAPPY WIFE IS A HAPPY LIFE! 2008-02-08
This was a great gift that my wife uses all the time.
I hit a home run with this.
Excellent neck wrap! Good heat therapy! A+ seller! 
2007-11-29
Just place in the microwave for about a minute and put wrap around your neck....really eases tension and helps with pain.
