Customer Reviews
DO NOT BUY!! 
2007-11-23
I foolishly bought this product based on outside reviews I had read. I liked that it was bundled with Child Safe as I have young children.
First issue - deceptive packaging!!! Although the packaging claims this product works with Vista - IT DOES NOT WORK WITH VISTA-64!
When I contacted Webroot about this issue, I was told that Webroot has ZERO PLANS to ever make the product compatible with Vista-64, and that if I did not want the product, just to return it.
Unfortunately, I had bought this product at the same time I ordered my laptop. It took 3 months before my laptop arrived, and it was only then that I discovered that this product would not work with Vista-64.
Amazon's customer service told me that my timetable to return the product had expired, thus I'm stuck with a product od ZERO use.
For anyone who has Vista-64, I recoomend ESET NOD32 AntiVirus. Never heard of the product until I went to a local PC shop to find an AntiVirus package that would work with Vista-64. At the time, ESET made the only Vista-64 AntiVirus product. The ESET product uses very little system resources, plus can be updated daily, making it very useful for any Vista system.
Wish I hadn't bought it! 
2007-08-27
I bought the previous 2 versions of Spysweeper with no problems, but this thing is a headache. When it comes on suddenly (there is no warning), it completely drains the computer (and mine has a huge amount of memory), everything fades, and whatever you are doing gets locked up. It will not shut off, either, when "stop scan" is clicked. To do a full sweep it takes several hours, over 6 and still sweeping, and in the meantime the computer is locked up, and you can't do anything else. Either the computer crashes if other programs are open, or they sit there faded and locked up. The only way to stop it is to shut off the computer. I finally had to shut off the full sweep setting and just use the quick sweep which is an option.
