Customer Reviews
Useless and Creative's Customer Service Department stinks 
2008-02-05
If this is your first venture into MP3 players like it was mine DO NOT, I repeat, DO NOT buy this device. First of all, there is no legally downloadable music to play on this thing. Nothing is compatible. But, go to their website and click on the "Fill Your Zen" link from the Zen Stone Plus 2GB webpage and it gives you all kinds of links to compatible services. Go to the service, sign up for it, and Guess What? It's not compatible. But wait!!?? They advertised that it was? Now try to get help from customer service. They talk in circles, oh yea, by e-mail only... and then to top it off you have to wait at least 24 hours between e-mails to get answers that get you nowhere. In the last e-mail I got customer service finally told me..
"[We] Apologize for any inconvenience caused from this experience. Please allow me to assist you further in resolving the issue.
Prior sending us an email, our website suggested some solutions for the issues that you are having. Some information that I provide might be repetitive, but I want to get you the solutions that have highest probability of resolving your issue.
I regret to tell you that Zen Stone Plus doesn't support Online Music Subscription Services. Therefore you won't be able to transfer any of the online music that you have subscribe whether it is itunes or Yahoo!Unlimited."
Well now, there's some help. All that stuff that they linked me to on their website, its not compatible. And I'm not comfortable downloading pirated music. So now what? I've got a device that does not do what the website said it would do. I call that false advertising and, Oh Yes...hmmm, its a piece of junk.
2 to 4 is the perfect size 
2008-01-22
creative zen stone requires no software and will work on everyones u know computer.it also will play almost any format of digital music. plus itruly is the "working mans" fav music tool.cretive doesnt make a bad product, however,as with all mp3/media units, if you have more than 4 gigs dont drop it buter fingers, or else you besad with no sound,saying something like 80 gigs, i didnt need that now i dropped and its got a crsckrd disc and the laser wont read it any more! 2 to 4 isperfect like a mini flash drive and is very hard to bust.
stone plus the perfect sound machine,complete with shortcut and an lcd screen. 50 dollars you wont miss for long, peace
creative zen stone MP3 player 2008-01-06
This has been a big disappointment. My daughter and I have not been able to get it to work at all. We have read and reread the directions and have made numerous attempts including reinstalling the software. I received an I-pod as a gift for myself and had no difficulty setting it up. I wish I had spent the extra money and bought an I-pod Nano for my son. Reading the reviews and literature, the Zen Stone sounded great,but has prooved not to be. I am planning to contact Creative and see what they can do for us.
Overall-VERY DISAPPOINTED!!!!!
Excellent value 2007-12-20
This little unit is awesome. This is my third MP3 player and they keep getting smaller, cheaper and yet with more storage! This thing is so small and light I can slip it into my pocket and forget it's there. I use it primarily to listen to audio books as I work around the house and the battery charge lasts at least 5 hours (as much as I've listened to in one day.) Then I simply pause the story, plug it into my computer and it recharges in about an hour while I check email and such.
I highly recommend this player for audio books. I have not checked the sound quality for music files. The provided ear buds are suitable for my needs.
Amazing little device 
2007-11-29
Impressive in size, it takes a bit to get used to the functions, but very limited batterywise. Nevertheles I purchased the other the 1 GB version as well.
Excellent! 2008-06-28
This is a great MP3 player! It is just what the description said it would be! It is easy to load with songs and work the menu... Just love it!!
Not bad for the price 2008-05-21
Don't really have much to say except that the Zen has worked exactly like it is supposed to. I've had no problems whatsoever and it is truly easy to use. I'm very content with this purchase. I only wish it came with a little clip-on. I know that you can purchase skins with clip-ons for it, but it would really have been nice if the item itself had it built in.
May not work 2008-05-12
I bought a Stone Plus 2 GB after trying two different iPod Shuffles that never worked.
I had a bit more success with the Stone Plus since I actually heard music come from it and my PC (using XP) recognized it. Everything was fine until it went dead while I was putting music on it. Now it does not even turn on, after hours of charging.
I read another case where someone reccomeneds not syncing the date/time wtih your PC. I did this so, maybe that was my problem.
Anyway, this is going back to Target and I will try another brand of mp3 player.
Prior to the shuffles and the stone plus I have owned 4 mp3 players going back to the Rios. Never had these problems before.
you get what you pay for 
2008-04-26
This was my first mp3, I bought it in white. For what you get for your money I think this is a good deal. Great size. Great deal for the money. But there is reason this is cheaper than the rest. I had trouble charging the zen-like many reveiwers do-but did eventually get it to charge so I was okay with it. In fact I loved this mp3 until I heard a friend's apple ipod- the sound quality was vastly superior to this! I do wish I had spent more to get and apple ipod just for the great difference in sound quality!
Screen too small 
2008-03-08
I had to buy this MP3 player, in order to download text through the public library system in my hometown, as their system is not compatible with an Ipod.
I much prefer the Ipod.
The screen is very small; hard to read.
This unit is hard to turn on; have to hold button for 5 seconds.
It is reported to play for 10 hours; I am lucky if mine works for 2.
The rewind goes to the complete beginning of the whole book not the section.
Cost was about 80 dollars, a lot less than an Ipod, and you get what you pay for; I don't recommend it
