Customer Reviews
Works but..... 
2008-09-01
Product appears to work well in terms of protecting your PC. But there appears to be some not so user friendly aspects:
* Package says 3 - user but I have been unable to load it on a second PC
* As for any support, you need a code to access the support and the code I entered does not work, making it impossible to get support.
Slows your PC to Turtle Speed 
2008-08-27
This AVG Internet Security Product seems to do its job, however it does so at the expense of your computers resources. It slowed every aspect of my 3 computers to a snails pace. PC: 1GM or 2GB Ram, 2.1Ghz Pentium II. Opening documents SLOW, accessing the internet SLOW, opening Outlook SLOW, booting up SLOW. I did every speed trick I could find out about and it was still slow; used a program to clean and delete unused files (.tmp, etc). Cleaned out all non-critical start up programs, I made sure there was plenty of free space on my hard disk. I used a registry cleaner (ccleaner [free]) to clean up my registry. I defragged the drive, still SLOW, SLOW, SLOW. I then removed AVG and WOW it is like a new PC, fast again. By the way last years Norton 360 had similar effects.
MY NEW SECURITY PLAN: Use windows firewall (included in windows), my ISP also has a firewall, use Mozilla Firefox (free & better) not IE. Use a spam program Mailwasher. This has been working, no viruses and a fast computer again. Four friends have done the same with successful results. If you feel comfortable with more than this than I would try just Anti-spyware & Antivirus and not a complete suite. I'm not an computer expert, just a much happier user now that I have my PC back.
Doesn't work as expected 2008-07-29
This software is full of features that work, but not in the manner that is expected. Customer service and tech support are NON-EXISTANT! Found viruses are NOT deleted by a button that is supposed to delete them. Found tracking cookies are likewise not deleted, nor are they blocked by the firewall! There is no way to heal a virus infected file. An option to scan one folder does not work -- it scans many folders.
This is version 8 of this package? I sure would hate to see version 7! By now, you'd think this product would work as expected. It does not! It does do most of the jobs, but not by the methods provided. You have to jump through hoops to figure out how to get it done!
I have opened two tech support tickets. In two weeks time, neither have been replied to. This company's online FAQ is also very lacking. Very little information is provided. These people are either very lazy or very stupid or crooks. Choose not one! They are all three!
Bottom line -- Don't buy this! DO NOT BUY THIS! This is sloppy-ware! Support for it is non-existent though their site says there is 24/7 tech support, which is false advertising.
Frankly, I want my money back, but there is no way to reach them!
Worst Customer Service Ever 
2008-07-03
I purchased AVG internet security last year with a 2 years contract.
In the beginning of this year I got a worm from MSN that had me questioned AVG ability to protect my computer. I than was forced to reformat my computer, which lead me to having to reinstall my AVG again.
The only problem is that my old password did not work anymore, but I have already purchased the 2 years license for 1 computer!
I tried checking AVG website and could not find the correct answer that addresses my issue.
I than emailed AVG customer service twice.... that was over one month ago. Until today there has been no answer at all other than the automated answer: "Thank you for your email,...".
Thank you AVG, you have given me a new direction in life.
I will never, ever buy your useless product again.
And oh,.. not only useless product, also fake customer service.
AVG Stuff 
2008-06-19
No doubt AVG's Internet Security Program is by far the best - exceeds Norton, far exceeds McAfee and the rest - Amazon's 3 pack 2 - year edition price is the best value around!
Beware of this company!! 2008-06-19
It's all about protection. The world of the web is a wonderful reality with text, images and sounds that teach, excite, and invigorate. Yet, like any world, there are opportunists waiting to pounce on unwitting victims cruising the Internet. General advice is "Do not go online before installing Internet Security software to your PC". AVG Internet Security is complete security protection against the most serious Internet threats. Defend yourself against viruses, worms, trojans, spyware, adware, hackers and spam. The built-in antivirus, anti-spyware and anti-spam tools keep your inbox free and clear - while a firewall defends your PC from hacker intrusions. Compatible with Windows Vista. 24/7 technical support provided at no extra cost Improved virus detection based on better heuristics and NTFS data streams scanning Unique automatic threat-removal anti-spyware engine Automatic firewall profile switching for improved security and usability AVG's world-class product support is provided at no extra cost to all registered AVG customers Up-to-the-minute updates available around-the-clock as AVG virus experts react rapidly to new and emerging threats. High speed delivery via worldwide networks guarantees maximum protection levels for users Using the latest state-of-the-art detection technology, AVG detects spyware, adware, DLL-trojans, keyloggers, and much more. Malware hidden in data streams, archives, or the Windows registry is also detected AVG Firewall monitors all communication to and from the computer, blocking external attacks and preventing trojans from exporting confidential data AVG Resident Shield can include/exclude files from being scanned based on individual file extensions AVG can automatically heal or remove infected files Checks email from viruses
AVG Girsoft is Dishonest 2008-06-03
I currently have AVG 7.5 version which supposedly has just expired. When I ordered it I asked for CD back-ups and never got them. Girsoft insisted I never ordered them even though I have an e-mail from them indicating I did order the CD. Now, 8.0 version? I think the company is dishonest, you can't speak with anyone in person over the phone, and the company is located somewhere in a remote part of the world.
AVG Virus Protection 2008-05-19
This product was exactly as advertised, and was received quickly after payment was made. Works great, although it does slow down my computer during virus scan. Also, the firewall is a little difficult to work with.
AVG good, but company has a serious lack of tech support 2008-05-07
I purchased AVG Internet Security after trying the free version and testing another anti-virus program. I find AVG easy to set up and use, and generally I like the interface. The reason for my not-so-glowing review is twofold:
1) I have the program set up so it scans web pages for 'bad stuff.' The problem is that on a Google search page, it has to scan all the linked pages the search found and this take a bit of time.
2) More serious is the fact that I've used their tech support online form almost a dozen times in the last three weeks to get some simple questions answered (including how to deal with the issue above), and they have never contacted me. More frustrating is the fact that the web site has no phone or email contacts that you can easily find. I finally sent a nasty email to someone there, but if this serious lack of support continues, I'll look for another anti-virus program when its time to renew.
June 2008 update, after sending nasty-grams to them about lack of support, someone finally got back to me, apologizing for this, and told me the company is in some transition. They told me how to turn off the web page scanning feature, and I've had no complaints about using the software ever since. My critique of their lack of tech support, may change at some point, but I'll have to see how responsive they are in the future. Bottom line though, I do like this anti-virus software.
David
AVG good, but so far serious lack of tech support 2008-05-07
I purchased AVG Internet Security after trying the free version and testing another anti-virus program. I find AVG easy to set up and use, and generally I like the interface. The reason for my not-so-glowing review is twofold:
1) I have the program set up so it scans web pages for 'bad stuff.' The problem is that on a Google search page, it has to scan all the linked pages the search found and this take a bit of time.
2) More serious is the fact that I've used their tech support online form almost a dozen times in the last three weeks to get some simple questions answered (including how to deal with the issue above), and they have never contacted me. More frustrating is the fact that the web site has no phone or email contacts that you can easily find. I finally sent a nasty email to someone there, but if this serious lack of support continues, I'll look for another anti-virus program when its time to renew.
David
