Customer Reviews
Quicken gets worse with each version--I'll never buy it again 
2008-07-08
I've purchased at least eight versions of Quicken and I will admit I only used them when I absolutely had to. Now, I really need the kinds of features that Quicken claims to have and I am extraordinarily, completely and utterly disappointed. The interface has gone from mildly annoying to completely opaque and illogical. I am happy to say Intuit/Quicken will never get another dollar from me. The lowest rating I am allowed to give this program is a single star, negative stars would be more appropriate.
Hard To Figure Out 
2008-07-04
I like the things that Quicken does, I just have a hard time figuring out how to do them. I need a "Quicken for dummies" book to go along with it!
Don't always believe the bashers. 
2008-07-01
Unfortunately, most people who have a problems want the world to know, so they bash the product. Every computer and EVERY product is going to have issues sometimes. I've used Quicken for nearly 20 years. I've tried MS Money and, as a bookkeeper, many other bookkeeping types of software. There is nothing on the market that is better. Quicken does everything it says it does. It's easy to use and understand. I download all my credit cards and my PayPal accounts into Quicken 2008 with issue. I scan and attach all my receipts to their transactions in Quicken, so they are easy to find and print out when I need to return something. The only reason I don't give it five stars is because Quicken still has advertising in the software, which I think should not be part of a product we have to pay to use. There is not other software that gives me everything Quicken does and I would be lost without it. I've NEVER lost a file and in 20 years Quicken has only crashed two or three times. I update my older files every other version or so, so that my files from 1989 can be opened in the 2008 version. The software is AMAZING, and the Home and Business version at this price is a great deal. You be the judge, not the rantings of problems I've never seen in 20 years of daily use or unusual computer issues of a very few.
I'm sending it back 2008-06-28
Family members have used old (2000 - 2002) versions of Quicken for years. Wanting to get a handle on my finances, and running Vista, I purchased this product. I installed it and it would not correctly download my bank accounts. After many hours and 4 rounds of emails with customer support - I decided life was too short. I was pleased that the product has a 60 day money back guarantee, so it's going back and I'm going to try Money, in hopes that I have better luck. This product never worked correctly, and became more unstable with time - within 24 hours of installation it failed to download transactions at all and made my screen flicker. Customer support tried to be helpful, and sent me an email within 24 hours each day I wrote them. I wasn't excited about paying $25 for help with my new program, so I didn't call telephone support. My advice: run.
Failed to sync with bank 2008-06-04
I returned this product. I tried to different bank accounts. One failed completely and other did an initial download but failed subsequant syncs
Run away! 2008-05-19
Quicken Home & Business 2008 brings your personal and business finances together for a complete view of your financial picture. Get smart business tracking tools to track expenses you paid for with a personal account. The redesigned Business Center gives you an overall snapshot for what's going out from your accounts, what's coming in during the month and what's left. Quicken remembers the first time you enter a business transaction to avoid needing to enter the same data twice. This applies to similar entries in the future to help identify transactions you enter as business or personal, income or expenses, with just a single click. Bring your personal and business accounts such as banks, 401(k) or other IRA, online brokerages together in one place. Avoid surprises during tax time by categorizing deductions and instantly see your status throughout the year with the business tax deduction summary. See a monthly calendar of your paychecks, bills and expenses to help you schedule bills, set reminders and help avoid late fees. Quicken Home & Business exports your data directly to TurboTax, so you won't have to re-enter the same information twice.
Don't downgrade to 2008! 2008-05-18
Don't downgrade to 2008!
Do not buy Quicken unless your willing to be forced to upgrade (downgrade?) to continue receiving transaction downloads every 4 years or so!
This is the second time I've been forced to upgrade to a later version of Quicken to continue with download feature and each time you loose functionality. But this is the worst yet and this is version 5 of this release. So glad I waited to the last minute to install this.
And after all these years Quicken still can't properly sort a column of numbers! ( 9 is greater than 11! Not! )
It's much slower than 2005 version!
Can no longer backup directly to CD! Won't tell you about this before you upgrade. Intuit doesn't recognize it as a bug. No listing on their FAQ for the error "Drive is read-only." Must be a feature (right!) - or more likely a ploy to get you to use online backup.
Heres the "fix" they sent!
"Create a new folder on the desktop.
1. Open quicken program
2. Click on File
3. Click on Backup
4. Click on Browse
5. Select the new folder created on the desktop
6. It will backup the file to the new folder
7. Right click on new folder and then send it to the CD.
8. It will backup the file to the CD. "
In other words - backup to hard drive and copy to CD. Yeah - I figured that out myself.
I think they outsourced development and support and this is what you get!
I may buy a share of Intuit just to be a thorn at next shareholder meeting and vote against the board of directors for some satisfaction!
Quicken Home & Business 
2008-05-17
Have used Quicken for years and the new combined home and business package offers more flexibility and options for an all in one program that track both my home and company expenses! I am very happy with this program, as I tried Quick Books several years back and UGH what a cumbersome process.
Home & Business Quicken is just the right answer for me!!
As so many say ... Quicken just keeps getting worse! 2008-05-14
I can't adequately express just how dissapointed I am in this new version of Quicken. Like so many I've been a loyal user for years - ~15 years in my case - and for about half of that time each new version got better. Then things started to go downhill. Several times I have tried new versions only to quickly return them for the 30-day money-back guarantee. Now I had to upgrade from 2005 to 2008 to maintain data download.
Sadly, 2008 is awful. My data was corrupted in the conversion process, but this didn't become clear until after I'd been using it for a week. Now reconverting the old file and reenter all that data would be painful - and I should never have to do it in the first place! Online downloads are broken. Old features that I valued have been removed. Existing features have been modified in ways that make them less useful. There are no REAL new features - just cosmetic changes that I would just as soon do without.
I'd give it 0 stars if Amazon would let me!
I don't know what to do now. I'm fed up with Intuit and Quicken, but it seems I have no where else to go. Money sounds just as bad if not worse, and I'm not aware of any other alternatives. If you know of one, post it here. I'm ready to move on!
They want you to do all of the work to find & fix their bugs!!! 2008-05-04
There are several bugs that they haven't fixed yet. They could update your 2008 with the fixes, but they want you to go online, find the problem from over 200 listed and then try to fix it yourself. If you are not already tied into the Quicken web of products, buy something else, and save yourself a head ache.
I WOULD NOT reccomend this product to anyone else!!!
