Customer Reviews
Great LCD TV 
2008-05-27
My first HD TV. Very happy, the TV arrived early and was unpacked and tested in my house. The set hooked up easy using HDMI cables to my DVD and Dishnet SAT. Set up was easy and the picture is great. HD programs are the way to go, sooner that all TV is made in HD the better, find that we watch mainly HD programs. Have not found the need to change settings much, the factory ones seem fine. Sound is good but a full surround sytem would be a good upgrade.
Waiting for replacement TV... will post a revised review later 
2008-05-15
I've had my eye on the Sony 40" XBR4 since January. The prices have been all over place and lately have been much higher than when I first started shopping around online. I went to Best Buy to check to do a visual comparison of the XBR4 vs 4071. I was impressed with the image quality of the 4071, so I placed my order here on Amazon. A couple of days later, I noticed that I had not taken advantage of the free Samsung Upconverting DVD player, so I called customer service and after a 15-min conversation, a free DVD player was on its way to me. I hope to purchase a blu-ray player in June!
Both products arrived within two weeks. The CEVA delivery guys were very friendly and set up my TV and attached directly to the cable. Within a few minutes, I had lots and lots of channels, many of them HD. I was very happy with the picture quality. I went out and rented a few videos and the DVD player worked great. Well, I had a dinner party this past Monday night. I decided to put an MP3 CD into the DVD player (which I'd done before and it worked great). The music had been playing for about 3 hours and one of my guests wanted to see the picture quality of the TV, so I picked up the TV remote and pressed the "source" button. The TV channel displayed for a few minutes and then the TV went black.
We went through the troubleshooting procedures in the instruction book with no luck. After my guests left, I unplugged everything and I tried to get the TV to come back on. There was power to the TV because the blue light was glowing, but all I got was a clicking sound and red flashing lights on the lower right indicator panel. I did some research on the web and I think there is a problem with the power panel. I called Amazon the next afternoon. They directed me back to Samsung. The Samsung person told me that because I purchased the TV online, they would not service it and she directed me back to Amazon. So, I called Amazon and the agent apologized for the problem and said customer service was backed up and someone would call me the next morning. Well, yesterday no one called me, however, when I checked my email this morning Amazon had already shipped me a new TV.
On the one hand, I'm thrilled that the problem is being resolved. On the other hand, I'm wondering about the power panel problem along with the Samsung DVD player. I had pressed the "source" button several times before the night of the dinner party and had no problem switching back and forth. Once my new TV arrives, I will update this review and hopefully give it 5 stars.
COMMENTS ABOUT THE TV: I like the favorites button on the remote but wish it could be more prominent. It's buried at the bottom of the remote with a bunch of other buttons. Sometimes the commercials seem louder than the programs even though I've turned the "volume control" on.
NOTE: Be sure to read about Amazon's Post-Order Price Guarantee in the HELP area. I check the price of this TV on a daily basis. To date, Amazon has issued 3 price guarantee refunds. I still have 8 days left -- unless they now honor the new ship date for the replacement TV. Requests must be made within 30 days of the item's shipment date. Overall, my customer service experience with Amazon has been excellent!
Fantastic TV 2008-05-15
I love this TV. No issues with it at all so far. I am not sure if the 120Hz technology is full matured yet. I think the other model without the 120HZ is just fine. The reason I bought this is because the 120Hz model was discounted at a similar price to the model without the 120Hz.
Samsung 40 inch 1080p 120Hz 2008-05-11
Excellent Samsung 40 inches LCD TV and easy to control and with nice features, item as new even though listed as refurbished, excellent seller and excellent customer support.
Priceless... 2008-05-09
I bought this TV from Amazon back in December and decided now to write a review after I have had some time with this LCD. All i can say is that even now when i go to an electronics stores (ex. best buy, circuit city) i still get impressed with this TV. This is by far the best purchase that i have made in the past 4 years for my house. Some people claim to have had simple problems with the TV but i have not and its still flawless. I have a sat. and a ps3 connected to this system with every HD channel that i could purchase. If you want to be amazed watch HBO-HD, Showtime-HD, Stars-HD, or any of the other pay HD channel on this system but if you want to be truely BLOWN away watch a Blu-Ray movie...!WOW! This TV is so great that i think even my girlfriend is with me just to be able to watch it whenever she wants. Just kidding, but seriously I could get into every detail and aspect of this TV but that is not necessary because this TV sells itself. Therefore my opinion is BUY IT AND YOU WONT BE SORRY.
Awesome TV 2008-07-23
I bought this TV about a month ago. The blu-ray movies looks awesome on this TV. The standard definition TV is so so, but I guess you purchase this TV mainly for blu-ray and high definition sports.
Overall a good TV but I think the newer series (650) may be a bit better in terms of specs. But they are still $1500 or more so since I only paid $1234 for this TV, it was well worth it.
Nice TV 
2008-07-13
Nice TV, 100% better than my 35" analog, but not as good as my 50" and 42" Panasonic Plasma TV's, bought this TV mainly to hook up to PS3
Gorgeous TV & Picture 2008-07-09
I ordered this TV late night July 1. I got it around 11:00 this morning through CEVA. The delivery service doesn't affect my opinion of the TV, but CEVA was excellent.
I immediately hooked up my PS3 and HDMI cable (Cables to go 3 meter 10.2gbps, bought from amazon) and after fixing the sound and video output settings (I had it hooked up via DVI and RCA cabling, and my old TV only accepted up to 1080i) it worked beautifully. Even without being hooked up to my surround sound system, the sound quality is good. It won't blow you away, but given the form factor of the TV it's still better than I had expected and good enough that I'm not desperate to hook up better speakers.
I popped in Blade Runner on Blu Ray and noticed the picture was a bit fuzzy. I then checked and found that the PS3 was outputting 1080i as that was the best my old TV could display. A quick change to 1080p and away I went and was absolutely amazed by the picture. I didn't see any judder, and the colors were magnificent. Black levels seem good, but I have it in a room with windows so I can't make it completely dark to really get a good feel for it yet. The glossy screen looks nice when it's off, but is a little noticeable when you've got a direct light source on it.
I bought mine as a refurb from Warehouse Deals by Amazon, which ran me less than 1100. It came in the original box, has no dead pixels, and works perfectly. There was some tape adhesive on the bottom over maybe two square inches, but that will come off easily enough once I find where I put the cleaner. This was my first time buying a refurb product from anyone apart from the manufacturer, and it's been great. Very worth saving $400.
Amazing TV. I'd say it's definitely worth the $1500 Amazon has it for, but paying less is always nice too.
Do not buy from Amazon 
2008-06-26
I'm not sure how the quality is on this TV, but if you would like your TV in a resonable amount of time I would not buy it from Amazon. I ordered my TV on June 14th,it is now June 26th and I have still have not received it. I did track my item on CEVA and it has been sitting in a warehouse an hour from my house since June 21st. I would highly reccommend buying from a different company.
I am embarrassed at how much research I did only to have the tv fail in 2 months 2008-06-08
Family and friends told me I spent more time reviewing what HDTV LCD to buy than purchasing a car or a house. Ha, I thought --- I am getting a Samsung 4071 where 90+% of the reviewers are happy. I never thought I'd be one of the 10% to have the TV TOTALLY FAIL. No picture, ghosts, then grey screen.
I had been very happy despite the fact price went down more, newer models out - I had no complaints.
My big concern --- the threads and reviews I've read about Samsung's service, warranty and people having to wait 30 days or more to get a power or control panel. Time will tell and I'll update the review re that.
I got rid of a perfectly good, 10 year old 32" Sony only to upgrade to something that fails in 2 months. Pretty scary.
UPDATE: It is SUN 6/21 and I still don't have my tv... The Samsung outsourced repairman is local and has replaced several things - still not working. Has ordered supposedly the last two possible parts/display boards it can be and should be out here Monday. He says failure rate is 1-2% and that is considered good and that they fix them. He still endorses the product over other brands. While I recognize this is who is buttering his bread, Samsung service center and this repairman have been relatively responsive in phone calls, calling back, etc. To me this is a big portion of customer service. Will update if it ever gets working.
